Category Archives: Agents

It was announced that UAE nationals and residents from 75 eligible countries eligible for Visa on Arrival to Indonesia can now enjoy a quicker, smoother visa application journey by completing the process online, pre-departure, through VFS Global. VFS Global has entered into an exclusive agreement with TLP, the Immigration Department for Republic of Indonesia and Bank Mandiri, to provide online pre-payment of fees, fast-track access and concierge services to international passengers upon arrival in Jakarta. Nationals of the 75 eligible countries, residing in the UAE, can apply for their Indonesia Visa on Arrival through VFS Global by submitting their documents and paying the fees online at www.indonesiavoa.vfsevisa.id prior to their travel. A confirmation will be sent to their registered email ID and the visa processed in advance to be stamped upon arrival. With the payment having been made online, the on-arrival process reduces to just the stamping of the visa, which can be done at the designated fast-track Visa on Arrival immigration lanes. Mr. Jiten Vyas, Chief Commercial Officer, VFS Global said, “Indonesia is a popular destination for travellers across the globe, and we are excited to unveil a service that will make their visa application journey quicker and simpler. With tech-led Do It Yourself solutions becoming increasingly popular, this first-ever fast-track Visa on Arrival service is sure to offer applicants a more relaxed on-arrival experience.” Indonesia received over 15 million foreign tourists in 2019 before the pandemic. Between January and July 2022, the destination has welcomed around 1 million international travellers. How to use the fast-track VOA service STEP 1: Visit www.indonesiavoa.vfsevisa.id STEP 2: Submit the required documents and pay the VOA fee online STEP 3: Await the confirmation …

Launching in October, Steigenberger Residence Doha will include 278 uniquely furnished apartments offering the comforts of a home and a stylish space that allows guests to relax and recharge. Guest facilities include a rooftop swimming pool, gym, yoga room, the GOCO Spa and the culinary offer of five restaurants and bars. “The Qatar hotel segments have a lot of potential as it is accessible for all key tourism source markets, and with the country preparing to host one of the world’s largest sporting events in November, we believe the opening of Steigenberger Residence Doha will be a pivotal step in our expansion journey,” Nierhaus concludes. Deutsche Hospitality continues to strengthen its foothold in the Middle East to meet the ever-growing demand for hotel rooms in the mid to upscale segment in 2022 and coming year.  The group’s regional portfolio currently comprises 23 properties in Saudi Arabia, Qatar, Oman, UAE and Egypt. Its worldwide footprint extends to more than 160 hotels across three continents.    

Tourism Ireland will showcase their luxury offerings at TFest, the luxury B2B event to be held from 2nd to 6th October 2022 at the Atlantis the Palm. Olivia Frawley – Executive Pan Market Luxury, Tourism Ireland shared, “Tourism Ireland is excited to elevate our presence at TFest 2022 and partake as a Preferred Partner in the Global Village. As an organization we see the immense value in this unique tradeshow format which allows for relationships to be cultivated and enhanced through shared experiences and meetings.  After a difficult few years, the industry and Tourism Ireland realizes the importance of meeting in person and deepening existing relationships and growing the awareness of Ireland as a Luxury destination.” Frawley reiterated that they will be joined by 14 iconic luxury Island of Ireland industry partners. “These partners include: Adare Manor, Ashford Castle, Cashel Palace Hotel, Galgorm, Culloden Estate, Hayfield Manor, K Club, The Merrion Hotel, The Shelbourne Hotel, MHL Collection, Trump Hotel & Golf Resort Doonbeg, Irelands Blue Book, By Appointment DMC and Luxurious Ireland. As part of our afternoon Experiences on the Tourism Ireland stand in the Global Village we are excited to bring our concept to life as we are showcasing Ireland through unique experiences this year  – ‘Awakening your senses in Ireland’ and will be bringing friends from Ireland with us to bring this to life:” She mentioned some of the curated experiences available onsite at the event, not to be missed by the trade partners throughout the event. On Monday and Tuesday will be immersive taste and tour experiences, which would open the culinary sense of the word. She explains, “Have you ever wondered why you gravitate towards a …

Promoting its innovative and state of the art travel system, Swiss Travel System’s Excellence programme is aimed at equipping travel agents, tour operators and media to understand, obtain knowledge, explore and learn about the different aspects of the Swiss travel system, which would finally be rewarded. Andreas Nef, Market Manager GCC, Swiss Travel System shared with tourism breaking news that they would like to invite every person engaged in the travel industry to join the programme; one can be a travel agent, media, tour operator etc. Nef reiterated, “participants will get a profound knowledge of the Swiss Travel System and Switzerland as a tourism destination. There are lucky draws on a regular basis for participants who have successfully completed the program with great prizes to win, such as Swiss watches. The whole programme consists of several modules covering various topics. For completing a module, 5 to 20 minutes are required. Participants will be tested to check on the progress of each of them.” He further added, “each participant can earn points in making progress in the program, especially by completing the test very well.  Additional points can be earned for participating in extra modules, e.g. the Excellence Talk etc. Our aim is to welcome every person interested to join in the programme.” Speaking on benefits of attending or completing the programme Nef shared, “once a participant has concluded the whole programme and passed all the tests, a certificate will be issued with the title of “Swiss Travel Pass Excellence Expert”. This certificate is states that the person in possession of it is an expert of Swiss Travel System. Finishing the programme does not mean you are done with everything. Regular …

Hatta Resorts by Dubai Holding opens today for its much-awaited Season 5 with captivating stay propositions, exciting new adventure attractions, and an expanded calendar of activities. Poised to drive record levels of local, regional, and international visitors to the scenic Hajar mountains, where temperatures are regularly several degrees cooler than the city, the eco-tourism hub’s diverse mix of accommodation, activities and dining options is now open to welcome visitors throughout the season. After attracting more than 1.25 million visitors in 2021, including more than 200,000 visitors from 125 countries who stayed overnight at Hatta Resorts, the exhilarating region is launching an all-new, multipurpose adventure ropes course catering to thrill-seeking children and adults. This season, yoga enthusiasts can also enjoy sunrise and sunset yoga sessions at the destination. In addition to the new rope course and yoga experiences, this year’s all-action attraction roster of activities includes ziplining, mountain biking, four-wheel electric off-roading ‘Rovers’, horse and camel riding, rock climbing, paragliding, hiking, kayaking, pedal boating, football zorbing, archery, axe throwing, and water slides ‘Hatta Drop-in’, just to name a few.   “As a major jewel in the crown of the emirate’s holistic tourism, Hatta’s position as a multi-faceted sustainable tourism destination perfectly complements the urban appeal of Dubai,” said Roudi Soubra, Executive Director – Asset Management, Dubai Holding. “Ahead of Hatta Resorts and its Wadi Hub Season 5 activities, the secret is well and truly out, and our year-on-year growth in overnight guests highlights the area’s undeniable appeal to adventure and relaxation seekers. We look forward to another record-breaking visitor season further cementing the destination’s unique potential,” Soubra added. Go-getting experiential travellers searching for unique overnight stays can now enjoy inclusive breakfast …

Marriott International announced that its unique hospitality training program, Tahseen, celebrated its first graduating class in Egypt. Developed in partnership with Helwan University and Professional Development Foundation, the company created the unique programme for Egypt in 2018 to support its commitment to further enhance tourism education in the country. The inaugural graduating class featured 80 students who completed the first of its kind Bachelors of Hotel Operations Management Degree. The celebration took place at The St. Regis Cairo with all 80 students accompanied by their families. The milestone event was hosted by Satya Anand, President, Europe Middle East & Africa, Marriott International and was attended by Professor Dr. Hosam Refai, Acting President, Helwan University and Mohammed Farouk Hafeez, Chairman, Professional Development Foundation, along with other senior officials from the organizations. Satya Anand, President, Europe, Middle East & Africa, Marriott International said, “We are excited to celebrate the first group of graduates as part of our Tahseen programme in Egypt.  Tahseen is focused on providing young people with the skills and experience to grow and thrive in the hospitality business and to be part of the success of Egypt’s travel and tourism sector. As a company, we remain committed to enhancing tourism education in Egypt and developing the next wave of exciting and impactful local hospitality leaders in the country.” Tahseen was launched in 2018 in partnership with Helwan University and Professional Development Foundation to focus on fast-tracking the next generation of hospitality leaders by providing them with firsthand experience of the industry and a springboard to launch successful careers in hospitality. In 2019, the programme received the Ministry of Higher Education’s approval in Egypt and earned bachelor’s degree accreditation. Today, …

Ministry of Heritage and Tourism in Oman conducted a special promotional roadshow in five major source cities in India recently. The roadshow comprised a delegation from the Ministry of Heritage and Tourism, Omani tour operators, hotels, and airlines. These roadshows were held in New Delhi, Ahmedabad, Mumbai, Chennai and Bangalore. The aim of this five city roadshow was to showcase outstanding experiences in Oman’s unique destinations and promote unique travel experiences for leisure, weddings, conferences and exhibitions. In July alone, the number of visitors, including those from India to Oman reached 36,087, the highest in the last decade. This year, arrivals from India reached 167,678 between January to July. Commenting on the launch of the promotional roadshow, Ms Asma Salim Al Hajri, Deputy Director General for Tourism Promotion at the Ministry of Heritage and Tourism, said: “India is one of the most important source markets for the Sultanate of Oman under our marketing and promotional strategy for all target segments. The roadshow will showcase the unique selling points (USPs) of destinations in Oman that will pique their interest to inspire Indian tourists to travel.” “We also seek to promote the Sultanate as an attractive destination for weddings as this is one of the growing tourism segments, especially for visitors from India. With its pristine nature, picturesque beaches and unique architecture, Oman has seen many Indian weddings for its exceptional capabilities in terms of logistical facilities and accommodation,” she added. Al Hajri also said that the Sultanate of Oman is a multi-season destination known for its natural beauty, cultural heritage and hospitality. It has been attracting tourists of all categories for years. “We want to attract more high-income travellers from around …

Saudi Tourism Authority (STA) has taken a significant step forward by signing a Memorandum of Understanding (MoU) with leading global payment services provider UnionPay International. The agreement will support the development and strengthening of Saudi’s positioning as a tourism destination for UnionPay cardholders from China and around the world as Saudi drives forward its ambition to welcome even more Chinese visitors to the authentic home of Arabia. The MoU aims to enhance Saudi’s comparative advantage in attracting Chinese travellers to the country with STA and UnionPay International promoting Saudi as a UnionPay-friendly destination for the global Chinese community. UnionPay already has extensive partnerships with banks in Saudi, including Al Rajhi, SNB, Al Inma, Riyad, and are actively expanding with the acceptance rate of UnionPay cards in Saudi expected to increase to more than 70% by the end of 2022. Fahd Hamidaddin, CEO and Member of the Board at Saudi Tourism Authority, said, “Today’s announcement is another significant step in our journey to position Saudi as a leading global tourism destination for the Chinese traveller. As Saudi accelerates its China-readiness program across the different visitor touchpoints, this exceptional partnership will ensure Saudi is top-of mind for Chinese travellers and UnionPay cardholders wanting to explore and experience the authentic home of Arabia.” James Yang, Head of UnionPay International Middle East, said, “This signing is an important part of UnionPay’s internationalization strategy, and we hope that through continuous and in-depth cooperation, we can drive the development of tourism in Saudi. Together with Saudi Tourism Authority, we are creating opportunities for growth and creating greater convenience for our Chinese and global UnionPay cardholders.” UnionPay has accelerated its regional business in recent years, to better …

Global Village has announced the much anticipated on-sale dates of Season 27 VIP Packs. Available exclusively online from September 24 on the Virgin Megastore Tickets website, each pack contains a host of benefits and offers as well as a range of premium experiences. Exclusive for Season 27 a Golden Coin will be hidden inside one VIP Pack, with the lucky recipient winning a cash prize of AED 27,000. The VIP packs offer exceptional value and are available in limited numbers, so demand is expected to be very high. A small proportion of the VIP Packs are available for pre-booking for AED 70 from September 17 until September 22, before the official sale starts on September 24. Customers are encouraged to register on the Virgin Megastore Tickets website prior to the online sale to save time and have the best chance of securing their desired Packs. Guests can choose between Diamond, Platinum, Gold and Silver VIP Packs. All Packs include VIP entry tickets, VIP parking privileges and VIP Wonder Passes which gives access to Global Village attractions including Ripley’s Believe it or Not!®, the Aqua Action stunt show and the ever-popular Carnaval® funfair. All Packs also include an exclusive, limited edition perfumed candle created from Global Village’s new signature scent called ‘Wonders’. The ambient fragrance embodies the spirit of Global Village and is a tribute to the wonders of the world and its many exotic scents and aromas. Another new VIP Pack benefit for Season 27 will be complimentary or discounted access to a range of new premium experiences including the beautifully designed private Cabanas with butler service for up to eight people and the new Star Seating for the Aqua …

IDnow, a leading identity proofing platform provider, is pleased to announce its participation in the International Air Transport Association’s (IATA) Accelerate@IATA 2022 accelerator program. IDnow is working with IATA and its members, providing expertise and regulatory know-how in the field of identity proofing and digital identity. Together, IATA and IDnow are working on the shared goal of making flying more seamless and low-touch for passengers, while lowering fraud risks for airlines. IATA is the trade association for the world’s airlines, representing some 290 airlines or 83% of total air traffic. As a leading industry association, IATA is shaping industry standards and the future of aviation. Through the Accelerate@IATA program, IDnow is contributing to the IATA One ID working group. The goal of IATA One ID is to set industry standards that further streamline the passenger journey with digitalization of admissibility and a contactless process through secure biometric enabled identification. Under the One ID vision, upon completing document checks remotely, passengers will be able to arrive at the airport ready to fly and proceed through each airport touchpoint via simple biometric recognition. The objective is to achieve a truly interoperable global system across airports, airlines and governments. IDnow is collaborating with airlines and other technology providers members of the IATA Think Tank on a white paper about the application of digital identity in the air travel industry. In parallel, a proof of concept is being developed to show how digital identity can support people with reduced mobility with traveling, and airlines and airports to prioritize the required staff for the necessary support. “We are very pleased to have IDnow participation in the heart of industry innovation conversations. IDnow brings their expertise …