Category Archives: Hotels

According to Deloitte, Dubai is leading the regional hospitality markets with a strong outlook for 2024. The city now offers more hotel rooms than major capitals such as London, New York City and Bangkok, and as of this month, Dubai has a hotel room capacity of over 150,000. Data from the Dubai Department of Economy and Tourism (DET) shows that the city welcomed 17.15 million overnight visitors during 2023, with the average length of stay also increasing. According to Deloitte, occupancy peaked at 88% in February. Elsewhere in the region, STR figures show that Riyadh is leading the way in terms of hotel supply growth, offering an additional 28,465 rooms, a 134% increase. Meanwhile, Doha has doubled its hotel inventory over the past decade, with a current supply of 39,968 rooms. Recent data from global research companies indicates a bright future for the GCC hospitality industry, with insights from Deloitte and STR demonstrating sustained growth as tourism continues to be a key priority for regional governments. The upcoming edition of Arabian Travel Market (ATM), a premier global event in travel and tourism, will serve as a pivotal gathering for hospitality stakeholders when it takes place from 6 to 9 May at the Dubai World Trade Centre. “As the hospitality landscape in the GCC region continues to evolve, the data paints a compelling picture of growth and opportunity. ATM 2024 will feature a wide range of hospitality brands from around the world, and we are pleased to report that there has been a 21% increase in exhibition space dedicated to hotel brands this year, demonstrating strong interest and demand,” said Danielle Curtis, Exhibition Director ME, Arabian Travel Market. Curtis added: “IHG Resorts is the …

Marriott International signed an agreement with NEOM to open its second Ritz-Carlton Reserve in Saudi Arabia. Anticipated to open in Trojena, a year-round mountain destination located in the northwest region of the country, the property will offer a complete escape into a private world of luxury. Designed for the most discerning travelers seeking a bespoke experience, Ritz-Carlton Reserve properties are tucked away in handpicked corners of the world. Highly personalized service is centered around human connection while the design is reflective of the vision, experiences, and natural environment of the destination, allowing for an immersive stay. Chadi Hauch, Regional Vice President, Lodging Development, Middle East, Marriott International said, “Ritz-Carlton Reserve features a portfolio of exclusive properties that offer an intimate and transformative experience rooted in heartfelt care and human connection. Together with NEOM, we look forward to bringing this ultra-luxury experience to Trojena. This signing also marks an important addition to our portfolio in Saudi Arabia where we continue to see a strong demand for our luxury brands.” The resort is expected to feature 60 expansive one-to-four-bedroom villas. Plans also include a range of amenities including a lavish spa, swimming pools, and multiple culinary venues. Situated in a remote area of Trojena, the resort is expected to offer an idyllic escape complete with expansive views across the desert and mountain ranges of the destination. “Trojena is a rare destination, and we are delighted that Ritz-Carlton Reserve has hand-picked the mountains of NEOM for their next property. Together we will create an experience that can’t be recreated anywhere else. Our visitors and residents will experience a sanctuary that will capture the magic of Saudi Arabia, embracing ultimate luxury in an unforgettable location,” …

Four Seasons Hotels and Resorts announced its participation in the Arabian Travel Market, set to take place in Dubai between May 6th and 9th. The company will highlight its latest achievements in the industry, which span recent and upcoming property openings, elevated culinary and wellbeing experiences, new summer offerings, and more. The Arabian Travel Market has been a pivotal gateway to global travel and tourism growth for over three decades, bringing together industry leaders and innovators from around the world. With a focus on unlocking business potential across all travel sectors, including MICE (Meetings, Incentives, Conferences, and Exhibitions) and luxury travel, Arabian Travel Market stands as the premier event that unites the entire industry. During the event, Adrian Messerli, Four Seasons’ President of Hotel Operations, EMEA, will take part in the “Trends Shaping the Future of Hospitality in the Middle East” session, having an in-depth discussion with other executives in the industry. Hotel Openings Four Seasons participation at the event shines a spotlight on its newest hotel openings, marking the brand’s strategic expansions into iconic destinations in the MENA region and beyond. This includes the launch of Four Seasons Resort and Residences at The Pearl-Qatar, which is now welcoming international travellers and local guests with an all-new luxury lifestyle offering. The brand has also announced new destinations set to open in 2024, such as Four Seasons Hotel Rabat at Kasr Al Bahr and Mumbai Private Residences, in addition to Ocean Club Private Residences in the Bahamas, which will start welcoming guests in 2027. Upgrades and Renovations Committed to elevating the standards of luxury hospitality, the company has also been upgrading its rooms and amenities across various properties. At Four Seasons adria, …

Cayan Group continues its partnership with NEOM – a giga project spanning 26,500 square kilometres in northwest Saudi Arabia – for a second Hampton by Hilton at NEOM Community. A signing ceremony between Cayan Group and Hilton for the second Hampton by Hilton took place at the International Hospitality Investment Forum (IHIF) in Berlin in the presence of Hilton’s President & CEO, Chris Nassetta, and Cayan Group’s Chairman, Ahmed Alhatti. Under the agreement, Cayan Group will fully fund and develop a 201-key Hampton by Hilton situated at the NEOM Community to meet the rising construction demand – a critical component to further progress earthworks at the site. With construction soon starting, the Hilton-managed hotel is expected to open at the beginning of 2025. The hotel will be the second property for the brand at NEOM Community, delivering the seamless experience and thoughtful amenities and interiors that the Hampton by Hilton brand is known for. Ahmed Alhatti, Chairman of Cayan Group, said, “Further to the recent opening of Hampton by Hilton Sharma at NEOM’s Community site, we are excited to continue with our participation of being part of this visionary and unique project alongside Hilton, our globally recognised hospitality partner. We believe in the vision of His Royal Highness Mohammed bin Salman, Crown Prince and Prime Minister, and we remain focused to continue investing within NEOM projects and securing more opportunities in the future.” Further to the success of the previous agreement, this is the second hotel project at NEOM to be fully funded by the private sector, and Cayan Group’s investment further highlights the private sector’s interest in Saudi Arabia. Carlos Khneisser, Vice President, Development, Middle East & Africa, Hilton, said, …

InterContinental Residences Abu Dhabi, part of IHG Hotels & Resorts’ luxury & lifestyle portfolio, has officially opened its doors in the affluent neighbourhood of Al Bateen. Offering a new take on upscale living in the heart of Abu Dhabi, InterContinental Residences Abu Dhabi is equipped with everything a guest could need. The residence’s 130 fully furnished units boast gorgeous textures and unique contemporary décor, complemented by a range of premium amenities along with spectacular views of the marina and glittering cityscape. Residents and guests can enjoy a wide range of recreational spaces, including a fitness centre, a private beach and pool, alongside a host of award dining destinations, such as Byblos Sur Mer, Cho Gao, Chamas Churrascaria & Bar, and Belgian Beer Café, all within walking distance. The grand opening unfolded with a meticulously planned sequence of events, including a magnificent projection mapping show, live performances, a stunning firework show, and more, creating an unforgettable experience for all attendees. The list of invitees included a host of diplomats and senior executives, in addition to prominent figures from IHG Hotels & Resorts and the National Corporation for Tourism & Hotels (NCT&H), the owner of the property. On April 18th at 7 pm, the event commenced with a magnificent projection mapping show covering the entire front side of the property, showcasing a sequence of striking visuals. Guests relished the welcoming atmosphere at the Sea Lounge, which not only featured carefully curated décor and a delightful ambience but also offered sweeping marina views from the terrace. A series of enchanting performances from a DJ, violinist, and saxophonist added to the evening’s charm, captivating guests with their musical talents. A ribbon-cutting ceremony took place …

IDeaS announced it has expanded its relationship with the Cheval Collection to a total of ten properties. Building on a strong, established relationship from successful implementations of G3 RMS at its Edinburgh properties, IDeaS’ capabilities helped clear the way for wider adoption within the Cheval portfolio. As Cheval expanded its portfolio, the management team was keen on maximizing the overall efficiency and effectiveness of its revenue strategies. Implementing G3 RMS helps eliminate manual processes and focus their efforts on addressing impactful outlier scenarios. When they needed an RMS that could optimize revenue for guests with varied lengths of stay and help evaluate the impact of potential group business, a small but growing part of their business mix, they turned to their RMS partner, IDeaS. • Trust built on a foundation of automated, effective RMS—Cheval appreciates G3 RMS’ core functionality at its existing properties. With implementation, it was able to deploy automated revenue management strategies efficiently and effectively and improve revenue performance. • Revenue optimization for varied length of stay offerings – Cheval Collection’s luxury serviced apartments have the flexibility to operate on a hybrid model, where units can be booked for varying lengths of stay—from standard overnights to week- or months-long bookings. G3 RMS’ ability to take a holistic view of demand for all product types and automatically drive revenue maximization decisions was a key factor as it helps to simplify complex revenue management decisions. • Streamlined group business evaluation – Group business represents a small but significant and growing portion of Cheval Collection’s business. Cheval valued G3 RMS’ Group Pricing Evaluation feature as it provides an easy-to-use displacement analysis that helps their commercial teams understand the potential revenue impact …

Al Mal Real Estate Developments announced the launch of a new hospitality project Ushuaia in Experienced Hotels & Residences on Ras Al Khaimah Al Marjan Island managed by Palladium Hotels Group. The luxury hotel and residential development features more than 422 hotel rooms and fully equipped residential units with stunning views of the Arabian Gulf. Hotel and residential facilities include a distinctive beach club, bars, fine dining, as well as skyline pools near Wynn Resort. Al Mal Real Estate Development has appointed Palladium Hotels Group to manage its new project on Al Marjan Island, which consists of two divisions, The Inn Exposed Al Marjan Island and The In Experienced Al Murjan Residences, within the portfolio of the renowned Ushuaia in Experienced Hotels & Residences. The well-known Spanish hotel operator has over 50 years of experience in the hospitality industry, managing more than 40 hotels in seven countries under the name of 9 different brands. Founded in 2011 on the island of Ibiza, Ushuaia in Experienced Hotels & Residences is distinguished by its luxury entrepreneurial projects, providing guests with unparalleled exclusive experiences and services, including the unique harmony of music and entertainment. Comprising two hotels and the world-famous Ibiza Club, the project in Ibiza is set to join the brand’s portfolio as part of the project at the end of the 2024 season, and the new luxury hotel features exquisite garden design, state-of-the-art technology, VIP services, diverse culinary experiences, as well as world-class musical entertainment experiences. Al Mal Developments will bring the iconic Ushuaia in Experienced Hotels & Residences brand concept to Al Marjan Island with its recently launched collection, The In Experienced Hotels & Residences, to enhance the region’s hospitality …

UAE-headquartered Global Hotel Alliance (GHA) started its 20th anniversary year on a high note, reporting robust Q1 results across all key performance indicators. Exceeding expectations, total hotel revenues for Q1 2024 jumped to US$649 million, up 17% compared to Q1 2023, while total room nights picked up 20% and the Average Daily Rate (ADR) across its portfolio of 800 hotels nudged up 2%. The GHA DISCOVERY loyalty programme continued to grow in popularity, with new enrolments increasing 28% in the first three months of 2024 compared to the same period in 2023. At the same time, redemptions of the programme’s rewards currency, DISCOVERY Dollars (D$), rocketed 109% year-on-year, led by members based in Spain, Singapore and China respectively. Further underlining the success, the total cross-brand revenue, driven by members staying in a different brand to where they enrolled, increased 32% to $86.2 million in Q1, with hotel brands benefiting the most including Anantara, Kempinski, Pan Pacific and PARKROYAL. Since launching just over two years ago, D$206 million have been issued to GHA DISCOVERY members, and with D$1 equal to US$1, which has created a stimulus for travel within the alliance, and has helped drive more direct bookings for hotels, which are up 40% on GHA channels over 2023. Nearly two-thirds of those direct bookings are now made on the GHA DISCOVERY app. Q1 2024 also demonstrated some key market and member trends: International stays made by the 26 million GHA DISCOVERY loyalty programme members dominate: 68% of hotel room revenues were generated by international stays, led by properties in the Maldives (99% of revenue from international stays), Thailand (94%) and Hong Kong (86%). US and UK members highly influential: 72% …

Choice Hotels EMEA announced the launch of its global agreement with Miles&Smiles, the frequent flyer program of Turkish Airlines, unlocking an array of new rewards for over 63 million Choice Privileges members worldwide. This initiative empowers Choice Privileges members to seamlessly convert their earned points into Miles&Smiles Miles, in 1,000 points increments starting at 5,000 points, at a ratio of 5 points to 1 Mile. Frequent flyers can redeem their Miles for award tickets from Turkish Airlines and its partner carriers, as well as for cabin upgrades and extra baggage allowances. In addition, members shopping via Turkish Airlines’ online shopping platform shopandmiles.com can use their Miles to purchase products and services from the airline’s wide array of program partners. Commenting on the new partnership, Nick Bosworth – Director of Marketing, Brand and Loyalty at Choice Hotels EMEA – said: “Our Choice Privileges program has long been celebrated for providing members with a quick and easy path to earning and utilising points for rewards they truly care about. Today, we are excited to enhance our reward options by introducing Miles&Smiles, offering our members an opportunity to turn their points into unforgettable travel experiences with Turkish Airlines.” Choice Privileges members can earn points for their point-eligible stays at over 7,000 hotels worldwide. These include participating Cambria®, Clarion®, Clarion Pointe®, Comfort®, Econo Lodge®, Everhome®, MainStay Suites®, Quality®, Rodeway Inn®, Sleep Inn®, Suburban Studios®, and Ascend Hotel Collection® properties in Europe, the Middle East, North and South America, the Caribbean, and Asia. In the Americas, members can also accumulate points at Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson properties.*  

The Royal Mansour Casablanca marks the rebirth of a legendary palace from the 1950s, a meeting place for all the world’s celebrities, the powerful and the talented. 149 rooms, suites, and private apartments, 3 restaurants including one on the 23rd floor with a 360° view over the city and the ocean, fitness and spa areas on two floors, a conference centre and a ballroom. “This new hotel in Casablanca has its own personality, consistent with the identity of the city. As in Marrakech, the Royal Mansour signature is here: you will find the excellence of service, discretion and confidentiality so dear to our guests. And all in an exceptional setting firmly rooted in its destination.” – says Jean-Claude Messant, General Manager of the Royal Mansour Collection. …A new story begins, the legend continues. In Marrakesh, the Royal Mansour has become the signature of an exceptional art of living. Unique. Unsurpassed and unrivalled. This unique vision of hotel excellence is now expressed in a second address, in the heart of Morocco’s most vibrant city, Casablanca. With utmost respect for the memory of a thousand-year-old city, preservation of a priceless architectural heritage…Above all, the Royal Mansour Casablanca is part of the continuity of a rich history, breathing new life into a special place in the city and in the hearts of the people of Casablanca. 70 years after the inauguration of Casablanca’s first 5-star hotel, the Royal Mansour has faithfully resumed all the codes of the modernist architecture of the 1950s, the volumes of the original patio, overflowing with greener, refined furniture and the majestic staircase have been reinterpreted. While the traditions are kept alive, all the most rigorous construction standards are respected, …