Tag Archives: UAE

Hotels.com has recently refurbished and improved the functionality of its Middle Eastern websites, in both English and Arabic, to improve both usability and performance. Hotels.com already serves millions of customers globally through 89 localised websites in 39 languages, and is continuously building its portfolio of properties with the latest hotel deals for popular destinations like the UAE, Saudi Arabia, Egypt, Bahrain, Kuwait and Qatar. Hotels.com offers an unsurpassed hotel booking experience and unbeatable Secret Prices to Hotels.com™ Rewards members, making it ideally positioned to cater to the hotel booking needs of the regional market. “We know that speed is important to our customers and we want to provide fastest booking experience possible in all languages on desktop and mobile. In fact, one in every three bookings on Hotels.com globally is now made on mobile. Speed and convenience are crucial to delivering unsurpassed experiences for our customers,” commented Michael Korkia, Senior Marketing Manager EMEA for the Hotels.com brand.

Dubai’s first National Day Super Sale kicks off December 1, with the new retail initiative promising to offer a memorable and rewarding shopping experience to residents and visitors during the UAE’s 45th National Day celebrations. The National Day Super Sale is organised by the Dubai Festivals and Retail Establishment (DFRE), an agency of the Department of Tourism and Commerce Marketing (Dubai Tourism), with the aim of boosting Dubai’s vibrant retail sector and further spreading the festive cheer on this joyous occasion. Many local, regional and international brands are participating in the citywide sale, which runs until Saturday, 3 December, and will surprise shoppers with amazing discounts from 30- 90 % on a diverse range of merchandise including apparel & fashion, footwear and leather accessories, cosmetics, jewellery, and much more. Saeed Mohammad Mesam Al Falasi, Executive Director, Retail and Strategic Alliances, DFRE, said: “The National Day Super Sale initiative falls within the framework of our strategy to develop plans aimed at further boosting the emirate’s retail sector. Running promotions that offer retailers numerous options to boost sales during this time of the year will further enhance the emirate’s appeal as a year-round shopping hub. No other destination in the region offers such a superb collection of fashion and lifestyle brands, all under one roof. As Dubai has set the highest standards in terms of brand mix and quality in the retail sector in the region, it is significant to note that we have the participation of leading retail groups in the UAE. This unique National Day initiative provides several opportunities to buy sought-after items at incredible prices – giving shoppers even more reasons to celebrate the UAE National Day.” The three-day …

The UAE Ministry of Economy (MoE) has launched the first phase of its ‘Be Happy – Visit UAE’ application as part of its featured initiatives for UAE Innovation Week 2016 at the Tourism Innovation and Transformation Forum 2016 organised by the Ministry and held on November 23, 2016, at the Westin Hotel in Dubai. The application is the first of its kind in the UAE and was developed to measure the satisfaction of visitors and tourists during their stay. Its interactive features enable users to indicate their satisfaction and happiness depending on their location. The tool was developed using the latest Internet Bot technology. It provides visitors with an overview of touristic sights and updates on the features, services and purposes of the touristic sector. Additional interesting information on the UAE are provided as well. The application facilitates live chats and interactive discussions for visitors to express their needs and introduces touristic services and products that can meet users’ requirements. The application’s user-friendly interactive platform features an avatar of an Emirati character, designed to represent the Bot character which assists the tourist. Through the app, users can explore the country’s various touristic destinations and locate important sights, accommodations, hotels and restaurants aside from accessing information on the weather and touristic events across the UAE. H.E. Mohammed Khamis Al Muhairi, Undersecretary at the Ministry of Economy, explained that the launch of the app forms part of the Ministry’s ongoing efforts to integrate innovation into the country’s various vital sectors, particularly tourism which he said promotes sustainable growth and competitiveness. He added that such initiatives advance the Ministry’s vision of building a diversified and knowledge-based economy empowered by innovation and new technology. …

Musafir.com has launched the online visa application service. Tourist visas to the UAE and 14 other destinations can now be directly applied on musafir.com and have their travel documentation processed and completed with no hassle. They are the first travel provider in the GCC region to introduce this service online. Under the simplified procedure, applicants submit their application documentation and payment directly on to the website post which the visa will be processed and emailed back to the customer, ready to be shown at the immigration section of the airport. This new product is expected to increase in inbound as well as outbound travel. This new product launch aligns with the UAE’s ambitious Vision 2021 that encompasses all elements that lay the foundation of a smart city, inclusive of the smarter travel industry. With the recent change in the UAE visa norms for GCC expats, travellers into the UAE from the GCC countries will now have to apply for their visa prior to their travel. With this product flexibility, there will be a noticeable shift of visa applications online.

The first edition of the Tourism Innovation and Transformation Forum is organised by the UAE Ministry of Economy (MOE) in collaboration with the United Nations World Tourism Organisation (UNWTO) is all set to be held in Dubai, UAE on November 23, 2016. The Forum organised by Ministry of Economy during UAE Innovation Week to discuss how tourism stakeholders can prepare for and attract next generation of visitors to the region.

InterContinental Hotels Group (IHG®), one of the world’s leading hotel companies, announced signing of Holiday Inn® Dubai Science Park.The newly built hotel will operate under a management agreement with an affiliate of the Rolaco Group, who also own InterContinental® Dallas, InterContinental® Semiramis, InterContinental®Geneva, Crowne Plaza® Geneva, and Crowne Plaza® Zurich. Holiday Inn Dubai Science Park will comprise of 402 rooms and suites, including five meeting rooms and a conference hall seating 600 guests. Pascal Gauvin, Chief Operating Officer, India, Middle East & Africa, IHG, said: “We are delighted to be strengthening our global partnership with the Rolaco Group through the signing of their first Holiday Inn property in Dubai. The signing reinforces our current footprint in the UAE, which includes 19 hotels open and another 11 hotels in our pipeline. The UAE is home to our second largest portfolio of hotels in the Middle East and we continue to expand our portfolio in the region.”

Convention Bureau of Florence presented the destination, its MICE and leisure products to an audience of tour operator, DMCs and PCOs highly specialised in events and luxury travel of UAE in Dubai. This will help FCVB to promote Florence not only as a MICE destination but also to the most important tour operators in the world. By the end of 2016, FCVB will participate in major trade fairs as the ILTM Cannes, WTM London, or the BTO in Florence in addition to many targeted sales mission and workshops. The B2B event was organised in strategic partnership with Emirates. Director of FCVB, Carlotta Ferrari said, “It was un unique opportunity that inaugurates our programme of leisure activities. We organised this event format with Emirates, an exceptional partner for us. The appointments went very well and we registered a great interest from UAE tour operators and DMCs. We expect the first results soon and we are very optimistic about the benefits that these new activities will bring to our destination.”

United States is the top source market for inbound travel in the UAE, followed by Saudi Arabia, Germany, India and France, according to a recent Q2 Report by Sojern. As per the report, except for India all other destinations which topped last year dropped due to various reasons. Outbound travel ranking of popular destinations for MEA travellers had changed in Q2 as well. This time Bahrain shows the highest growth percentage of 188 per cent in travel between June 30 and July 1, followed by Qatar with 164 per cent, Iraq 148 per cent, Kuwait 132 per cent and the UAE with 131 per cent in comparison to the week before. There has been a regional travel increase from 15 per cent to 25 per cent post Ramadan.

Air Arabia introduces SITA’s next-generation passenger management system to extract even greater efficiency across its operations. Air Arabia carried close to 8-million passengers in 2015, serving 101 destinations spread across the Middle East, North Africa, Asia and Europe from five hubs in the UAE, Egypt, Morocco and Jordan. SITA’s latest passenger service system will help the airline better manage the boarding of passengers across all destinations while streamlining the turnaround of the airline’s aircraft. Through the Horizon Passenger Management and Distribution portfolio, SITA will provide the airline with its latest departure control and weight and balance systems. Horizon Weight & Balance will increase fuel savings for the airline by providing full load planning capabilities, including a graphical user interface framework, for all the functionalities required to load and dispatch an aircraft. This includes all legally required documentation for both airlines and ground handlers. SITA’s Horizon  Departure Control Services (DCS) is a fully integrated multi-host system for automated check-in, boarding and load planning and has been used to check in more than 167 million passengers worldwide.