Tag Archives: Emirates

Emirates has introduced a new service to enable customers to use their laptops and tablet devices until just before they board their flights to the US. Emirates customers travelling to the US via Dubai will be able to utilise their laptops and tablet devices on the first part of their journeys, and also during transit in Dubai. They must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold, and returned to the customer at their US destination. There will not be any charge for this service. Passengers on US-bound flights starting their journeys in Dubai are encouraged to pack their electronic devices into their check-in luggage in the first instance, to avoid delays. Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai. They should therefore declare their devices before the search, or ensure their electronic devices are packed into their check-in luggage in the first instance. Sir Tim Clark, President Emirates Airline said: “Our aim is to ensure compliance with the new rules, while minimising disruption to passenger flow and impact on customer experience. Our new complimentary service enables passengers, particularly those flying for business, to have the flexibility to use their devices until the last possible moment. Once on board they can still stay connected on their mobile phones. Our historical data shows that on Emirates’ US flights, 90% of passengers using our onboard mobile and Wi-Fi connectivity services do so via their smart phones. Only …

Phnom Penh in Cambodia will be the latest destination Emirates will serve from July this year. The launch of daily services from Dubai to Phnom Penh will coincide with the introduction of a direct, non-stop route between Dubai and Hanoi. From July 1, Emirates passengers travelling to Hanoi will no longer stop in Yangon before reaching the Vietnamese capital. The new Dubai-Yangon-Phnom Penh route will also enable passengers from Yangon to travel to Phnom Penh and vice versa. Emirates will be the only airline with a direct service between these two cities. Outbound, flight EK388 will depart Dubai at 0915 hours, and will arrive in Yangon at 1725hrs. It will then depart Yangon at 1855hrs, before arriving at Phnom Penh at 2125 hours. The departure time of flight EK388 from Dubai seamlessly connects with a number of European services such as Paris, London, and Frankfurt. On the return segment, flight EK389 will depart Phnom Penh at 2310hrs, and will arrive in Dubai at 0540hrs the next day, after a short stop in Yangon (All times are local). Phnom Penh, located in the south-central region of Cambodia, is the most populous city in Cambodia and is a gateway to World Heritage Site Angkor Wat, near Siem Reap. Recent growth and infrastructure development has led to Phnom Penh becoming a significant economic and tourism destination. There were more than 4.7 million foreign tourist arrivals to Cambodia in 2015 and this is forecast to rise to 8 million by 2020.

Emirates will launch a series of new cabin products and enhancements in 2017 for both its A380 and Boeing 777 fleet. The multi-million dollar cabin interiors upgrade programme includes an enhanced Onboard Lounge for its flagship Airbus A380 aircraft. Sir Tim Clark, President, Emirates Airline, said, “The A380 Onboard Lounge is hugely popular with our customers, and has become an iconic feature of Emirates’ A380 offering. Particularly on long-haul flights, our customers tell us they appreciate the opportunity to stretch their legs and mingle in the relaxed, yet classy lounge area. “Since we first launched the product in 2008, our A380 Onboard Lounge has gone through small but successive enhancements in line with customer feedback to increase the amount of space for our customers to interact in the lounge. In our latest revamp, we have taken inspiration from private yacht cabins, and amongst other thoughtful touches, we have increased the seating space, and also made it more intimate and conducive for our passengers to socialise or enjoy our lounge service.” The new Emirates A380 Onboard Lounge will make its first public appearance at the Emirates Infinite Possibilities stand during ITB Berlin, one of the world’s largest tourism trade fairs. It is currently being installed onto one of Emirates’ brand new A380 aircraft at Airbus’ facilities, and will make its operational debut in July 2017.

Emirates will launch a series of new cabin products and enhancements in 2017 for both its A380 and Boeing 777 fleet. The multi-million dollar cabin interiors upgrade programme includes an enhanced Onboard Lounge for its flagship Airbus A380 aircraft. The new Emirates A380 Onboard Lounge will make its first public appearance at the Emirates Infinite Possibilities stand during ITB Berlin, one of the world’s largest tourism trade fairs. It is currently being installed onto one of Emirates’ brand new A380 aircraft at Airbus’ facilities, and will make its operational debut in July 2017. Sir Tim Clark, President Emirates Airline said: “The A380 Onboard Lounge is hugely popular with our customers, and has become an iconic feature of Emirates’ A380 offering.  Particularly on long-haul flights, our customers tell us they appreciate the opportunity to stretch their legs and mingle in the relaxed, yet classy lounge area. “Since we first launched the product in 2008, our A380 Onboard Lounge has gone through small but successive enhancements in line with customer feedback to increase the amount of space for our customers to interact in the lounge. In our latest revamp, we have taken inspiration from private yacht cabins, and amongst other thoughtful touches, we have increased the seating space, and also made it more intimate and conducive for our passengers to socialise or enjoy our lounge service.” Enhanced Emirates A380 Onboard Lounge Features while retaining the trademark horseshoe-shaped bar, Emirates’ latest A380 Onboard Lounge will offer more seating space with a new seating arrangement along the windows on both sides of the bar. Inspired by private yacht cabins, each seating area will have a table and window view. Overall, the lounge can comfortably …

Travelport and Emirates have launched Emirates Fare Brand chosen — available for the first time to book on Travelport’s Travel Commerce Platform. The program gives the ability to select and pay for seats in advance. The launch of advanced paid seating options for certain economy fares on Travelport continues to promote Emirates’ ongoing investment in inflight customer experience which includes numerous new and innovative products.  Previously only available on Emirates’ website, the enhancement allows over 68,000 Travelport-connected online and offline travel agencies and travel management companies operating in over 180 countries across the globe an even more personalised and enhanced service to travellers. Derek Sharp, Senior Vice President and Managing Director, Air Commerce, Travelport, commented: “This is an exciting development in Travelport’s longstanding and deep relationship with Emirates. Their decision to launch advanced paid seating through Travelport – in an industry-first move – is testament to how we are able to help Emirates market their unique offerings to the global travel trade and end travelers.  Emirates has made some significant investments in its inflight customer experience and it’s essential that we are able to fully explain this to travel bookers around the world.”

Emirates has launched an additional privilege to extend the usage of its luxury lounges at Dubai International Airport to its Loyalty Programme members and their guests at a minimal fee regardless of their class of travel. The pay-per-visit access will be available to Emirates Skywards members and their guests travelling on Emirates. Business Class travellers now also have the option to pay an upgrade fee to access the First Class lounges. Dubai International Airport is home to seven Emirates lounges spread over three concourses – A, B and C. In each of the concourses there is a dedicated Emirates First Class and Business Class lounge. Eligible guests can access the Emirates Business Class lounges in Dubai for a fee of $100 and the Emirates First Class lounges for a fee of $200. Business Class customers can also upgrade to First Class lounge access for a fee of $100. Guests who have paid a fee for entry can stay for up to four hours. Currently, First and Business Class customers as well as Silver, Gold and Platinum Skywards members receive complimentary access to the lounges in Dubai. “Our premium lounges here at our hub in Dubai are some of the best in the world and we are pleased that more of our customers can now experience them. We made the decision to expand access to our lounges in Dubai based on our customer feedback, and after a careful review to ensure that the same quality experience can be maintained. We are pleased to see many of our customers appreciate the opportunity to be able to pay for their additional guests and access the lounge which enables them to enjoy a relaxing …

Emirates announced it will launch a new daily service from Dubai to Newark Liberty International Airport, via the Greek capital city of Athens, starting March 12, 2017. The new route complements Emirates’ existing four daily flights between Dubai and New York’s JFK airport, by offering global travellers with another convenient access point to the popular New York Metropolitan area. Emirates’ new Dubai-Athens-Newark flight will also provide a year-round non-stop daily service between the United States and Greece – a service that does not exist today and has not existed since 2012. The airline will operate a wide-body Boeing 777-300ER powered by General Electric GE90 engines on the route, offering 8 seats in First, 42 seats in Business and 304 seats in Economy class, as well as 19 tonnes of belly-hold cargo capacity. Sir Tim Clark, President of Emirates Airline, said: “The Greek Government and Athens International Airport approached Emirates some time ago to consider serving the route between Athens and New York.  After careful review, Emirates concluded that extending one of our Dubai-Athens flights to Newark would be commercially and operationally feasible. We are pleased to be able to help meet a strong consumer need long neglected by other airlines, and we would like to thank the authorities and our partners in both the US and Greece for their support of the new route. The availability of high quality, daily international air services is essential for the development of business and cultural ties. Trade, especially in high-value and time-sensitive products, will be facilitated by the ample cargo capacity on Emirates’ Boeing 777 aircraft. We also expect tourism to receive a major boost from the availability of daily flights year-round.” Elena …

Emirates, the largest international airline in the world, has announced that it will introduce a third daily flight between Dubai and Kenya’s capital Nairobi from June 1, 2017. The additional flight will increase the number of scheduled Emirates flights between the two cities to 21 a week and give customers greater flexibility and choice when planning their travel. It also underscores Emirates’ commitment to Kenya and confidence in the route, which has grown to become one of the airline’s busiest routes in Africa since it first launched services to the country in October 1995.As with its other two daily flights between Dubai and Nairobi, Emirates will also operate its popular Boeing 777-300ER in a three class configuration. The aircraft will have eight private suites in First Class, 42 lie-flat seats in Business Class and 304 spacious seats in Economy Class. Flight EK717 will become the first of the three daily departures from Dubai and leave at 0140hrs and arrive in Nairobi at 0540hrs, enabling customers arriving on Emirates’ flights from India, the UK and many European countries such as France, the Czech Republic, Ireland, Netherlands and Italy to connect to the Nairobi flight within three hours. The return flight EK718 is also conveniently timed and will depart Nairobi at 0710hrs and land in Dubai at 1315hrs, ahead of Emirates’ afternoon European flights and its fourth daily flight to New York, a popular destination for Kenyan travellers.

Emirates will resume its flagship A380 service between Dubai and Narita from March 26, 2017. This follows the airline’s recent A380 deployment to Moscow, and will take place after the upcoming launch of A380 services to Johannesburg. It will also coincide with the launch of A380 services between Dubai and Casablanca. Emirates will deploy its three-class A380 on the Narita route, offering a total of 489 seats, with 14 private suites in First Class, 76 mini pods with lie-flat seats in Business Class and 399 spacious seats in Economy Class, increasing capacity per flight by more than 135 passengers compared to the current Boeing 777-300ER. Flight EK318 will depart Dubai at 02:40 and arrive in Narita at 17:35 daily. Return flight EK319 will depart Narita on Monday, Thursday, Friday, Saturday and Sunday at 22:00 and arrive in Dubai at 04:15 the next day, while on Tuesday and Wednesday, it will depart Narita at 21:20 and arrive in Dubai at 03:35 the next day. All times are local. Narita will join more than 40 destinations on Emirates’ extensive global network served by its A380 aircraft, including Paris, Rome, Milan, Madrid, London and Mauritius. Emirates currently operates a three-class Boeing 777-300ER aircraft on its daily flights between Narita and Dubai. The resumption of Emirates’ A380 service to Narita makes it possible for Japanese travellers to fly only on A380s to their final destinations, particularly when travelling to European cities, via Dubai.

Emirates has ramped up its product offering both on board and on the ground in view of the upcoming festive season. A new Christmas menu has been introduced for the first time across all cabin classes featuring traditional festive meals. The special menu will be in addition to the wide variety of cuisine available on board and features holiday favourites such as roast turkey and yule log cakes. These Christmas meals are available for customers travelling from Dubai to Australia, Europe, the United States or the United Kingdom and will be served throughout December. The festive offering reflects Emirates’ commitment to providing regional and seasonal menus using fresh ingredients of the highest quality across its network. As a special treat, First Class Customers, can look out for luxury hot chocolate handmade with 100% Valrhona Chocolate and blended to perfection by chocolatier David Franco. Emirates has also pulled out all the stops to ensure young flyers get the most of their holiday travel experience. A special kid’s festive menu is available for the second year with roast turkey, sweet potato mash, carrots and peas, as well as a candy cane and Emirates’ Little Travellers chocolate buttons as an added treat.