Tag Archives: Air France KLM

Riyadh Air and Air France-KLM signed a Strategic Cooperation Memorandum of Understanding (MoU), marking a significant step forward in global connectivity for guests traveling between Riyadh, Paris, Amsterdam, and destinations far beyond. The MoU, signed at the 2025 IATA Annual General Meeting by Tony Douglas CEO Riyadh Air and Benjamin Smith CEO of Air France-KLM Group, sets the foundation for a dynamic partnership. Subject to regulatory approvals, the collaboration aims to gradually introduce a wide range of benefits for guests and to unlock new opportunities across Western Europe, North and South America, the Middle East, Asia, and the Kingdom of Saudi Arabia. This strategic partnership will focus on strengthening network connectivity, with both partners working together to maximize future opportunities through Riyadh Air’s hub in the capital of Saudi Arabia and Air France-KLM’s Paris-Charles de Gaulle and Amsterdam-Schiphol airport hubs. The recent launch of Air France’s Paris Charles de Gaulle–Riyadh service, alongside KLM’s established Amsterdam–Riyadh operations, reflects the shared commitment to expanding travel options for guests. Beyond route connectivity, Riyadh Air and Air France-KLM will collaborate to enhance the guest experience, exploring opportunities in reciprocal loyalty program rewards, operational support, and lounge access. The partnership also extends to areas such as Maintenance, Repair and Overhaul (MRO), digital transformation, sustainability, and cargo services—ensuring a comprehensive approach to delivering value. Tony Douglas, CEO of Riyadh Air, commented, “We are dedicated to connecting Riyadh to the world, and partnering with Air France-KLM – a leader in global aviation, will accelerate bringing to life our vision to deliver exceptional experiences and the realization of our long-term vision: to redefine air travel through innovation, operational excellence, and guest-centric services. This partnership not only strengthens our international …

Air France-KLM has selected Amadeus as its technology partner for native order capabilities. With Nevio, Amadeus’ next-generation solution, the Group aims to pursue the broader transformation of its retailing capabilities. Air France-KLM will work closely with Amadeus to define the needs for modern airline retailing transformation. Customers stand to benefit from a best-in-class traveller-centric retailing and servicing experience. “We are pleased to welcome Air France‑KLM as the latest customer to subscribe to Amadeus Nevio. This new generation of airline technology helps airlines deliver the best possible retailing experience to customers across all their operations, and at every touchpoint. We are dedicated to supporting Air France‑KLM in its retail transformation and, more generally, to accelerating the pace of the industry’s move to customer‑centric retailing.” Maher Koubaa, Executive Vice President Travel Unit and Managing Director EMEA, Amadeus. Air France-KLM and Amadeus have signed a landmark agreement to bring airline retailing into a new era through Nevio, Amadeus’ next-generation solution for” Offer and Order” native capabilities. At the heart of this transformation is the adoption of the IATA “ONE Order” standard, which will elevate the customer experience to meet the evolving needs of digitally savvy consumers. Today, customers typically need to juggle multiple documents such as the Passenger Name Record (PNR), the Electronic Ticket (ETK), and Electronic Miscellaneous Documents (EMDs) for each booking. The partnership with Amadeus, based on Modern Airline Retailing principles, will simplify operations and the customer experience by putting in place a single, streamlined source of truth – the Order – much like how e-commerce operates today. This partnership advances Air France-KLM’s ambition to update its current systems and move to a modern,” Offer and Order” native system. This multi-year effort will be orchestrated …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) signed a Memorandum of Understanding (MoU) with Franco-Dutch airline Group Air France-KLM, forging a strategic partnership that will enhance connectivity between Abu Dhabi and Europe further positioning the emirate as a preferred tourist destination. The signing ceremony, held at the Louvre Abu Dhabi, was attended by HE Saleh Mohamed Al Geziry, Director General of Tourism at DCT Abu Dhabi; Angus Clarke, Chief Commercial Officer of Air France-KLM; Olivier Piette, Senior Vice President – Network of Air France; and Maureen Bannerman, Chief Commercial Officer of Abu Dhabi Airports. The partnership expands Abu Dhabi’s global connectivity through daily flights to Paris, whose flagship carrier Air France is a Skytrax Top 10 airline. Furthermore, the MoU reinforces Abu Dhabi’s goal to attract more than 24 million visitors by the end of 2023 and its commitment to build on its destination awareness. Saleh Mohamed Saleh Al Geziry, the Director General for Tourism at DCT Abu Dhabi said: “This partnership signifies DCT Abu Dhabi’s commitment to promote, protect and progress the tourism sector of Abu Dhabi and elevate the emirate’s status as a global destination. By fostering long-term partnerships with trusted international carriers, we are enabling visitors from around the world to visit and witness our rich heritage and diverse culture. This increased connectivity not only enriches the experience for travellers but also positions Abu Dhabi as an additional access point to the East”. Angus Clarke, Chief Commercial Officer, Air France-KLM, added: “We are proud and privileged to be working with DCT Abu Dhabi on this new venture. Abu Dhabi is emerging as a truly global aviation centre, catering to millions of passengers …

Abu Dhabi Airports announced that daily non-stop flights operated by Air France-KLM connecting Abu Dhabi and Paris will be resumed starting October 2023. The return of this route will create additional avenues for business, trade and tourism between Abu Dhabi and France. Abu Dhabi International Airport’s expanding network currently encompasses 114 passenger destinations in 61 countries with 23 airlines operating flights. Elena Sorlini, Abu Dhabi Airports’ Acting Chief Executive Officer, commented: “This renewed partnership between Abu Dhabi Airports and Air France contributes to bolstering the existing business relations between Paris and Abu Dhabi, while affirming our commitment to enhancing connectivity from and to the UAE’s capital. The highly anticipated resumption of flights reinforces Abu Dhabi International Airport’s standing as a gateway to the United Arab Emirates and the region. We look forward to catering to the diverse needs of travellers from France and facilitating commerce and cultural exchange between the two countries.” Angus Clarke, Chief Commercial Officer, Air France-KLM, added: “Air France is poised to reinstate daily non-stop service between Abu Dhabi and Paris, further connecting the United Arab Emirates to Europe and beyond. Abu Dhabi has emerged as a major and rapidly growing destination in the Middle East, and we are proud to join hands with such a reputable airport owner and operator to elevate the city’s global presence and attract travelers seeking unique and enriching experiences.”

Abu Dhabi Airports announced that daily non-stop flights operated by Air France-KLM connecting Abu Dhabi and Paris will be resumed starting October 2023. The return of this route will create additional avenues for business, trade and tourism between Abu Dhabi and France. Abu Dhabi International Airport’s expanding network currently encompasses 114 passenger destinations in 61 countries with 23 airlines operating flights. Elena Sorlini, Abu Dhabi Airports’ Acting Chief Executive Officer, commented: “This renewed partnership between Abu Dhabi Airports and Air France contributes to bolstering the existing business relations between Paris and Abu Dhabi, while affirming our commitment to enhancing connectivity from and to the UAE’s capital. The highly anticipated resumption of flights reinforces Abu Dhabi International Airport’s standing as a gateway to the United Arab Emirates and the region. We look forward to catering to the diverse needs of travellers from France and facilitating commerce and cultural exchange between the two countries.” Angus Clarke, Chief Commercial Officer, Air France-KLM, added: “Air France is poised to reinstate daily non-stop service between Abu Dhabi and Paris, further connecting the United Arab Emirates to Europe and beyond. Abu Dhabi has emerged as a major and rapidly growing destination in the Middle East, and we are proud to join hands with such a reputable airport owner and operator to elevate the city’s global presence and attract travelers seeking unique and enriching experiences.”  

Travelport and Air France-KLM have signed an agreement for the distribution of content through Travelport’s platform. Air France-KLM and HOP! content on Travelport’s platform will include Travelport’s rich content, branded fares, fare families and multiple ancillaries. Travelport customers will continue to benefit from Travelport’s tools beyond booking capability that enable workflow automation, change management processes, multiple content integration, robotics for fulfilment and other vital services. This agreement also enables customers selected by Air France HOP! and KLM to access a private channel via Travelport through which they will receive content without the additional distribution surcharge levied by Air France-KLM starting April 1, 2018. Derek Sharp, Senior Vice President and Managing Director – Air Commerce, Travelport, says, “This agreement is an extension of a long-term relationship which has delivered greater choice to Air France KLM’s customers. We look forward to a continuing productive partnership as we deploy new technology with the airline.” Emmanuelle Gailland, Vice President – Distribution, Air France-KLM, says, “Travelport has been a great partner throughout our private channel engagement as a transition towards NDC. Both Air France KLM and Travelport will work together to bring NDC content of new fares, products, services and rich media in the marketplace.”