Category Archives: NTO (National Tourist Offices)

Dubai maintains its position as business event hub winning 175 international events in H1, 2024 as business events continue to strengthen Dubai’s knowledge economy and contribute to tourism growth. The city winning an impressive 175 bids in the first six months of 2024 to host events through 2024 and beyond, which is an increase of 24% compared to the same period last year, these bid wins are expected to bring more than 92,000 delegates, enhancing the pipeline of attendees for business events over the coming years. The successful bids position the city to host several prestigious international conferences, congresses, and incentive meetings over the coming years, with an event win pipeline stretching into 2028. Spanning a wide range of sectors and professions, this achievement underscores the importance of business events to the Dubai Economic Agenda D33, which aims to double the size of Dubai’s economy over the decade leading up to 2033 and reinforcing its position among the world’s top three cities to visit, live and work in. Dubai Business Events (DBE), part of Dubai Department of Economy and Tourism and the city’s official convention bureau, worked with stakeholders and industry experts, including Al Safeer Congress Ambassadors, to bid for and capture marquee business events. In addition to successful bidding activity, recent months have seen further global recognition for Dubai’s status as a leading business events hub. The International Congress and Convention Association (ICCA) ranked Dubai the top city in the Middle East for the number of association meetings hosted in 2023, while Cvent ranked it number one in its ‘Top Meeting Destinations in the Middle East and Africa’. Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment, said: …

As the allure of the Maldives often leads travelers to its more famous atolls, there remains a treasure trove of lesser-known atolls that promise unique experiences, pristine nature, and a sense of secluded paradise. Among these hidden gems are the Shaviyani, Haa, and Thaa Atolls. Discover why traveling off the beaten path during the off-peak season to these stunning atolls can be a rewarding adventure. Shaviyani Atoll Shaviyani Atoll, located in the northern part of the Maldives, is known for its unspoiled natural beauty and tranquil environment. It’s a haven for those looking to escape the bustling crowds and immerse themselves in the serene surroundings. Top Experiences: Snorkeling and Diving: The atoll boasts vibrant coral reefs and abundant marine life. Popular dive sites include Fushivaru Thila and the Big Wall, where divers can encounter a variety of marine species. Cultural Visits: Travelers can explore local islands to experience traditional Maldivian culture, including visits to local communities and craft shops. Water Sports: The calm lagoons are perfect for kayaking, paddleboarding, and jet-skiing.   Where to Stay: JW Mariott Resort & Spa: Find your respite in stylish overwater and beach villas, featuring  plush bedding, private pools, and decks that offer stunning views of the shimmering Indian Ocean. Sirru Fen Fushi Private Lagoon Resort: A luxury resort offering overwater villas and premium amenities, ideal for those seeking a high-end experience. Haa Atoll Haa Atoll, divided into Haa Alif and Haa Dhaalu, is the northernmost atoll of the Maldives. It is rich in history and natural beauty, offering a blend of cultural and marine attractions.   Top Experiences: Historical Sites: The atoll is home to ancient Buddhist ruins and local mosques that offer a …

The Saudi Red Sea Authority (SRSA), in collaboration with the Ministry of Tourism, has implemented two pioneering initiatives that focused on training human resources in working in luxury coastal resorts and travel agencies according to the best international practices. One of the initiatives targeted 1,059 trainees working in major Red Sea tourism projects such as Red Sea Global, Cruise Saudi, and NEOM. The training, which focused on customer service experiences and safety principles, was conducted as part of the second edition of the Tourism Trailblazers Program. (SPA report) The other initiative entailed increasing the public and private sectors integration through collaboration between the ministry and the authority in selecting elite human resources working in luxury coastal resorts and tourism marine agents organizing luxury cruise trips. These selected individuals participated in a specialized training program on a European cruise liner, accredited by the University of Plymouth, in partnership with Dale Carnegie UK and supervised by Umm Al-Qura University. The initiative aims to equip trainees with the skills and expertise needed in hospitality and guest service, and manage various hospitality-related operations on board cruise ships. These initiatives reflect the Ministry of Tourism’s and SRSA’s commitment to training national talent in the coastal tourism sector and their vital role in making Saudi Arabia’s Red Sea coast a leading coastal tourism destination. SRSA aims to provide over 210,000 jobs by 2030 and contribute more than SAR85 billion to the GDP that same year.

Dubai welcomed 9.31 million international overnight visitors from January to June 2024, a 9% increase over the 8.55 million tourist arrivals in the first half of 2023, according to data published by the Dubai Department of Economy and Tourism (DET). Following a landmark 2023, when the city hosted 17.15 million international overnight visitors, Dubai has continued to sustain its strong tourism momentum. The growth in the first six months of this year puts the city on track for a record performance in 2024. Guided by the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and driven by DET’s efforts in collaboration with stakeholders, the rise in international visitation aligns with the ambitious goal of the Dubai Economic Agenda D33 to further consolidate Dubai’s position as a leading global destination for business and leisure. His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, said: “Guided by His Highness Sheikh Mohammed bin Rashid Al Maktoum’s strategic vision, Dubai’s tourism sector continues to demonstrate its robust growth potential and attractive proposition for global travellers. With its sustained growth, Dubai is setting the standard for cities worldwide, in line with the objective of the Dubai Economic Agenda D33 to establish Dubai as one of the world’s top urban economies.” His Highness urged all industry stakeholders to expand partnerships with key markets, explore new opportunities and work to enhance Dubai’s value offering by creating rich and memorable experiences. “The strong tourism growth achieved by Dubai in the first …

A Qatari delegation that includes representatives from the Qatar for Tourism, the Permanent Committee for the Management of Sea Ports and Qatar Ports and the General Authority of Customs, paid an official field visit to the tourist port of Barcelona in the Kingdom of Spain recently, where members of the Qatari delegation met with officials of the administration at the Spanish port and were briefed on the best practices, workflow mechanisms and services provided to visitors arriving on board cruises and the port’s security and safety systems.. The three-day visit is part of efforts to support the cruise tourism sector in Qatar, exchange expertise and experience, and enhance the operations and logistics required by the Qatar’s growing cruise tourism sector. During the visit, the delegation discovered the terminal for ships and cruise ships, where the members of the delegation met with Spanish port officials and were briefed on the regulations in force, the volume of work and the levels of tourism activity witnessed by the port, while part of the visit program was devoted to reviewing the modern security and control measures and systems applied and coordination mechanisms between the various authorities operating in the port such as passports, customs, administration and security, and the procedures followed for ship reservations and how to set priorities. The visit also included a joint workshop held at the port, which brought together members of the Qatari delegation and officials of the Port of Barcelona, during which they were closely acquainted with the entry and exit systems of passengers, as well as the integrated and innovative solutions that are used to overcome the problems that may face tourist flows in the port, which is …

The Ministry of Tourism and Antiquities of Jordan, the Hashemite Commission for Disabled Soldiers, Amideast/Jordan, and Boeing have launched the “Disabled Soldiers Empowering Tourism” program. Training sessions have begun in Amman and Irbid, marking a significant step in preparing wounded, injured, and sick servicemembers and veterans for careers in Jordan’s tourism and aviation industries. His Royal Highness Prince Mired Bin Ra’ad, Chairman of the Board of Directors of the Hashemite Commission for Disabled Soldiers, reaffirmed his commitment to empowering wounded and injured soldiers: “Under the directive of His Majesty King Abdullah II Ibn Al Hussein, and to act on His Majesty’s vision of achieving equality, social justice, and economic empowerment, this program is launched as a step towards progressing vital development goals. These goals include the rehabilitation, support, and integration of disabled soldiers to enable them to obtain job opportunities and economic prospects in the tourism sector. This aligns with our ongoing efforts at the Hashemite Commission for Disabled Soldiers to unify and consolidate efforts to build economic empowerment programs that meet the needs of various sectors and provide inclusive job opportunities.” Over the next months, 50 participants aged 20-45 will continue to engage in a comprehensive upskilling program, investing 220 hours in training. The injured servicemembers and veterans will not only enhance their English language proficiency but also cultivate essential soft and technical skills vital for success in tourism and aviation. With tailored training sessions addressing industry-specific demands, courtesy of active participation from the Ministry of Tourism and Antiquities, participants will be well-equipped for transitioning into civilian careers. The program with Jordan’s Hashemite Commission for Disabled Soldiers builds upon Boeing’s ongoing partnership with the Invictus Games Foundation, supporting the recovery and …

The Ajman Department of Tourism Development has announced the launch of its summer training program “Self-Exploration through Tourism,” which will run throughout July 2024. This ambitious program aims to provide exceptional learning opportunities for young people and to activate initiatives that contribute to acquiring the knowledge, skills, and behaviors necessary for various disciplines. The “Self-Exploration through Tourism” program offers a unique opportunity for participants to train in a diverse range of important disciplines, including marketing and promotion, where they will learn effective marketing strategies and promotional techniques to attract more visitors and tourists to Ajman. In tourism and hospitality, trainees will acquire the skills necessary to deliver the best tourism and hospitality services, focusing on enhancing the visitor experience. Participants will also be trained in the latest graphic design techniques and how to use them in promotional and marketing campaigns. In human resources management, they will gain an understanding of the fundamentals, including recruitment, training, and performance development. Additionally, training will be provided on the legal foundations governing business and tourism, helping participants understand applicable laws and regulations, and in accounting, participants will learn the basics and how to manage accounts and budgets in the tourism sector. His Excellency Mahmood Khaleel Alhashmi, Director General of the Ajman Department of Tourism Development, emphasized the importance of this program, stating: “We are committed to providing outstanding learning opportunities for our youth through innovative training programs. ‘Self-Exploration through Tourism’ is not just a training program; it is a journey of discovering abilities and developing skills that will contribute to building a better future for our community and local economy. Through this program, we aim to equip participants with the necessary tools for success …

The Kingdom of Saudi Arabia has witnessed a 22.9% increase in visitor spending in the first quarter of 2024 compared to 2023, with total expenditures surpassing SAR 45 billion. Additionally, the “travel” item reports that the Kingdom earned SAR 24 billion, reflecting a growth of over 46% compared to the same period in 2023. Preliminary data from the Saudi Arabian Monetary Authority (SAMA) on the balance of payments’ “travel” item indicates that travelers from the Kingdom spent approximately SAR 21 billion during the same timeframe. The increase in inbound visitors’ spending in the Kingdom marks another milestone in the ongoing success of its tourism sector. In 2023, the Kingdom topped the UN Tourism list for the highest growth rate in both international tourist numbers and tourism receipts among the world’s leading destinations, compared to 2019. This achievement highlights the efforts of the Ministry of Tourism and other components of the Saudi Tourism Ecosystem in promoting the tourism sector and contributing to the national economy’s growth. It is a key aspect of the National Tourism Development Strategy. The released documents have confirmed the effectiveness of the efforts by the Tourism Ecosystem to position the sector as a global leader. This has been achieved through the implementation of best practices in tourism development, the enhancement of tourism services and products, and ongoing collaboration with all government entities to support the development of the Kingdom’s tourism sector.

Oman Tourism Development Company (OMRAN Group) launched the “Oman Downwinder” initiative as part of its ongoing efforts to achieve tourism diversification and its commitment to enhancing the adventure and experiences sector. This year’s races will start from the beaches of Duqm in Al Wusta Governorate, pass along the Omani coasts to the north, and conclude at Ras Al Jinz Reserve in South Sharqiyah Governorate. The races featured the participation of twelve professional athletes from both within and outside the Sultanate of Oman. The launch ceremony was held at the W Muscat Hotel, and attended by Dr. Hashil Obaid Al Mahrouqi, CEO of OMRAN Group, Dr. Khamis Salem Al Jabri, CEO of Oman Sail, and several officials from various entities. In this context, Dr. Hashil Obaid Al Mahrouqi, CEO of OMRAN Group, stated: “The Sultanate of Oman is endowed with abundant and diverse natural assets, making it a leading destination for offering unique tourism products and experiences. Organizing these races reflects our belief in the pivotal role that various sports events play in promoting and highlighting our tourism potential to the world, contributing to the growth of the tourism sector and establishing Oman’s position on the international tourism map.” Dr. Hashil highlighted that organizing these races aligns with the Group’s strategic directions aimed at achieving tourism diversification and enhancing the adventure and experiences sector by leveraging unique and diverse natural potentials. It also embodies the Group’s commitment to creating sustainable and eco-friendly experiences for adventure enthusiasts from around the world. Additionally, this event represents a significant opportunity to enhance Oman’s position as a prominent global destination for hosting sports events and adventure activities. Marcelo Antunes Ferreira, CEO of Sea and Beach …

Jamaica’s culture is a delightful mix of history, music, and traditions. There is a distinct vibe that visitors from the GCC will immediately feel from the country. The island’s rich heritage, characterized by the infectious rhythms of reggae music and the colorful festivals that celebrate Jamaican life will put a bit of swagger in your step and bring about memorable touches of laughter from your encounters with its Jamaicans. Jamaica is known for its warm and friendly people, who welcome visitors with open arms. The island’s laid-back vibe and genuine hospitality create an inviting atmosphere that makes every traveler feel at home. The concept of “Irie,” a Jamaican term meaning “everything is alright,” perfectly encapsulates the relaxed and joyful spirit of the island. The spirit of “One Love,” popularized by the legendary Bob Marley, resonates throughout the island, creating a welcoming and inclusive atmosphere for all. The island’s Rastafarian culture, with its roots in spirituality and a deep connection to nature, offers a unique cultural experience. Visitors can explore the Bob Marley Museum in Kingston, the birthplace and former home of the reggae icon, and learn about his life and legacy.   Jamaica boasts a plethora of iconic attractions that cater to all interests. Nature lovers can explore the stunning Blue and John Crow Mountains, a UNESCO World Heritage Site, known for its coffee plantations and breathtaking vistas. Adventure seekers can visit the majestic Dunn’s River Falls in Ocho Rios, where they can climb the terraced waterfalls and enjoy the refreshing cascades. History enthusiasts will appreciate a visit to Port Royal, once known as the “wickedest city,” which offers a glimpse into Jamaica’s pirate past. The historic town of Falmouth, …