Category Archives: Hotels

Radisson Hotel Group announced the opening of its first Park Inn by Radisson in Riyadh, the Kingdom of Saudi Arabia’s capital city. The opening of the hotel strengthens the brand’s presence in Saudi Arabia to nine hotels, and brings the group’s portfolio across the country to over 45 hotels, resorts and serviced apartments in operation and under development, accelerating Radisson Hotel Group’s expansion.Riyadh is the largest city and capital of the Kingdom of Saudi Arabia, with a flourishing financial business hub and a vibrant social scene. This modern, cutting-edge metropolis boldly strides towards the future, while remaining firmly rooted in tradition and its historical past. As part of Saudi Arabia’s Vision 2030, the country is continuing its commitment to international tourism by welcoming them to experience first-hand the country’s rich history, traditional old souks, and myriad of forts, palaces and museums, which have transformed Riyadh into an ideal location for both business and leisure travellers. Park Inn by Radisson Riyadh embraces the brand’s ‘feel good’ atmosphere with its fresh and energetic hotel offering and vibrant environment, connected through design, technology and social spaces. Located in the Al Malaz business district, the hotel features 192 contemporary rooms and suites. Tim Cordon, Area Senior Vice President, Middle East & Africa, Radisson Hotel Group, said, “We are delighted to open our first Park Inn by Radisson in the city of Riyadh, especially during this challenging time. In line with Saudi Arabia’s Vision 2030, we are excited to further grow our presence across the Kingdom, and work together to make Saudi Arabia a must-visit destination. We remain committed to expanding our position in the Saudi market, as the Kingdom remains a key focus area …

Hyatt Regency Dubai Creek Heights is one of the first hotels to have achieved GBAC STAR accreditation this week. The Global Biorisk Advisory Council (GBAC), a Division of ISSA, provides training, guidance, accreditation, certification, crisis management assistance, and leadership to government, commercial and private entities looking to mitigate, quickly address, and/or recover from biological threats and real-time crises. “GBAC STAR is the gold standard of safe facilities, providing third-party validation that ensures facilities implement strict protocols for biorisk situations. Accreditation empowers facility owners and managers to assure workers, customers, and key stakeholders that they have proven systems in place to deliver clean and healthy environments that are safe for business.” says Patricia Olinger, Executive Director of the Global Biorisk Advisory Council. GBAC STAR is performance based and developed by experts who have spent their careers focusing on creating protocols for facilities to reduce risk during outbreaks. Hyatt Regency Dubai Creek Heights, being a prominent hotel that welcomes all guests for a safe and healthy stay has ensured their accreditation along with several other initiatives taken with internal as well as external stakeholders.The world has changed, our care has not. Hyatt Regency Dubai Creek Heights proudly takes a step forward to put their guest’s safety and well-being first with this accreditation.

In line with the Ajman Tourism Development Department’s guidelines and precautionary measures, Ajman Saray is the first hotel in Ajman to be awarded the BV Certification by His Highness Sheikh Abdulaziz bin Humaid Al Nuaimi. This ensures the emirate continuous efforts in positioning itself as a favourable tourist destination for the UAE residents and as well as international visitors.The award comes after Ajman Tourism Development Department’s ongoing efforts in ensuring the safety of tourists, guests, visitors, hospitality employees in the Emirate. The BV Certification is a testament to Ajman Tourism’s comprehensive and strict precautionary measures in making the Emirate a safe destination to travel. Upon awarding the BV certification to Ajman Saray, His Highness Sheikh Abdulaziz bin Humaid Al Nuaimi Chairman of Ajman Tourism Development Department expressed his gratitude by saying, “It gives me immense pleasure to award the first BV certification to Ajman Saray that has been extremely cooperative in complying with every preventive measure efficiently. The high-standard checks instructed by Ajman Tourism Development Department (ATDD) were carried out in cooperation with Ajman Medical District and Ajman Crises Management Team.” He further added that “These checks are part of the preventive programs of the UAE health authorities to reinforce the precautionary measures to limit the spread of coronavirus that include all employees in Ajman hotels, to safeguard and promote a healthy work environment for every staff member.” The certification Bureau Veritas (BV) embodies a comprehensive checklist to confirm compliance with strong hygiene practices, social distancing, and other precautionary recommendations to guarantee the highest levels of safety. It further regulates field audits to monitor that the protective measures are executed efficiently. Ajman Tourism Development Department (ATDD) welcomes its guests for …

Meliã Desert Palm Dubai now welcomes guests to celebrate their special day in an elegant outdoor setting, especially in the winter months. With the recent announcement made by the Supreme Committee of Crisis & Disaster Management in Dubai permitting hotels to host weddings for up to 200 people. Meliã Desert Palm Dubai’s rustic and chic venues deliver an exclusive experience, away from the city’s noise, to not only host dreamy weddings but also proposals and bridal showers. For those looking to enjoy the outdoor splendour, the Olive Garden lends an air of history, nature and romance in an unforgettable location.The 300-year-old olive trees provide the perfect locale against the backdrop of the 160-acre polo field and the wide acres of green lawns graciously accommodate guests for a seated dinner with sufficient social distancing between the tables.For those that prefer being indoors for an intimate gathering, the spacious Polo Rooms can be transformed with gorgeous décor. The Polo Rooms provide complete private access so guests don’t need to pass through the main hotel building. Alternatively, Meliã Desert Palm Dubai offers a selection of exclusive, romantic spaces including The Courtyard, The Museum Lawn, The Green Veranda and The Argentinian Table, which can all be set up as per the couple’s requirements, and in adherence with the guidelines issued by the government. The resort’s in-house wedding planner boasts excellent experience in the overall requirements of both local and international wedding parties and can organise western, Arabic and Asian-style weddings. The planner will guide the couple through selecting themes, dramatic backdrops, customised menus, floral arrangements, entertainment and lighting for the day, and assist in sourcing all the requirements. Executive Chef Gaston Silva Herrera and …

Al Habtoor Hotels in partnership with Elli’s Kosher Kitchen recently became the first hotel group to introduce Kosher food and beverage services to its UAE culinary portfolio. Further ongoing efforts to excel in meeting the needs and requirements of the Jewish community visiting the UAE, Al Habtoor City, Hotel Collection has extended its kosher services by being the first hotels to offer a 24/7 In-room dining experience whereby guests may indulge in a delicious OU Certified Kosher Room Service Menu in the comfort of their very own guest rooms. The room service menu would include a selection of breakfast items as well as a curated range of Kosher favourites including a selection of Kosher grape beverages and a kid’s menu prepared in accordance to the OU Kosher Certification (Orthodox United) which is known to be the most trusted form of certification when it comes to handling Kosher meals globally. Fredrik Reinisch – Complex General Manager for Al Habtoor City, Hotel Collection had this to say, “Following the instant positive feedback, we received when we launched our Kosher catering facility last month, we decided to take it one step further. Our guests may now order Kosher food and beverages from the comfort of their room around the clock and there is even a selection of kid’s favourites. We are also excited to offer special Shabbat meals to guests upon request”. Al Habtoor City, Hotel Collection along with its UAE sister properties look forward to working with Elli’s Kitchen ensuring each guests visit is a memorable and enjoyable culinary journey. Hotels offering Kosher 24/7 in-room dining menus will include Hilton Dubai Al Habtoor City, V Hotel Curio Collection by Hilton and Habtoor …

Hyatt Hotels Corporation announced that a Hyatt affiliate has entered into a management agreement with South African real estate company, Millat Properties, for the first Hyatt-branded hotel in Cape Town. Hyatt Regency Cape Town, a 137-room hotel, is expected to open in December 2020, bringing the total number of Hyatt-branded hotels across Africa to eight, with two in South Africa. Hyatt affiliate has entered into a management agreement with South African real estate company, Millat Properties, to open the first Hyatt hotel in Cape Town. Hyatt Regency Cape Town, a 137-room hotel, is expected to open in December 2020, bringing the total number of Hyatt hotels across Africa to eight, with two in South Africa. The new Hyatt Regency Cape Town will be rebranded from the former Hilton Cape Town City Centre. Ludwig Bouldoukian, regional vice president of development for the Middle East and Africa, Hyatt said, “As a premier destination, Cape Town has been a top goal for us to have a Hyatt hotel, and we believe there is meaningful potential for further growth in South Africa. Hyatt Regency Cape Town is a key element of our strategy to grow thoughtfully in markets where we know our guests are travelling.” Hamza Farooqui, Chief Executive Officer of Millat Properties said, “Millat will extensively refurbish the hotel – prior to reopening – using renowned international interior designers, LW Design. Knowing Hyatt and Millat share equally high standards around the guest experience, we are delighted to bring the Hyatt Regency brand to life in this iconic location.” “The news of a Hyatt-branded property opening within the City of Cape Town is a welcome addition to the tourism sector and is a positive …

Palm Fountain at The Pointe has secured the Guinness World Record for the World’s Largest Fountain after a breathtaking launch streamed live across the world. The magical show was attended by distinguished guests, residents and tourists, who watched in awe as The Palm Fountain broke the record in tune to an exclusive song – Dubai is another planet, produced to reflect the city’s vibrant and inspirational spirit. A celebration of Dubai’s creativity and ambition, The Palm Fountain is spread over 14,000 sqft of sea wáter and is the only multi-coloured fountain in the city. Its super shooter stands tall at 105 metres and comes alive with over 3,000 LED lights. Omar Khoory, Managing Director of Nakheel Malls, which operates The Pointe, said, “This is an historic moment which further underscores our commitment to bringing new and unique experiences to the city for the benefit of all stakeholders. As pioneers of retail and lifestyle destinations in Dubai, we look forward to the inspiration it will bring to visitors at The Pointe, residents of the UAE, our retailers, tourists and the international community.” Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), said: “Securing another Guinness World Records™ title for Dubai further solidifies the city’s status as a must-visit destination where guests from around the world can experience the best sights and sounds as well as unrivalled retail and tourist spaces. The Pointe’s standing as one of Dubai’s premier dining and leisure destinations has been further elevated with the unveiling of this record-breaking new attraction and we look forward to welcoming the many new tourists who will visit.” Shaddy Gaad, Senior Marketing Manager – MENA, Guinness World Records, said, “GWR …

Radisson Hotel Group announced the launch of a new brand, Radisson Individuals. Radisson Individuals is a conversion brand that offers independent hotels and local, regional chains the opportunity to be part of the global Radisson Hotel Group platform, benefit from the Group’s international awareness and experience, with the freedom to maintain their own uniqueness and identity. Radisson Individuals hotels are selected for their own characteristics and personalities, offering guests an opportunity to discover new locations around the world, while always delivering Radisson Hotel Group’s high standards of quality and “Yes I Can!” service hospitality, combined with the local flavors and personality of the member hotels. Radisson Individuals represents an exceptional opportunity for hotels to enhance their visibility, nurture customer confidence, and access a wider audience through multiple distribution channels and a global sales structure. These hotels will benefit from the contracting power and economies of scale that come from a brand that is trusted by millions of guests across the globe as well integrated IT and revenue platforms, and comprehensive operational systems to deliver high GOP margins. In addition, Radisson Hotel Group has signed ten new hotels across EMEA in Q3 2020 in the UK, Italy, Ukraine, Germany, Egypt, and Nigeria. The new signings build on the 15 hotel signings which were announced in Q2 2020 and re-affirm the Group’s commitment to its owners, employees, guests and partners, and its ambitious five-year development plan. Radisson Hotel Group continues to expand its new brand architecture and further strengthen its presence across EMEA. Elie Milky, Vice President Business Development Middle East, Pakistan, Greece and Cyprus, Radisson Hotel Group, said: “The launch of this exclusive affiliation brand is a bold and innovative conversion …

Marriott International’s commitment to Clean and Global Cleanliness Council, Marriott has introduced digital content about redefined processes and reimagined spaces guided by cleanliness experts and best practices to help hosts, organisers and attendees plan and execute meetings and connect with confidence. Recognised as an industry leader for quality and exacting standards for over 93 years, Marriott is introducing changes which include enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies to ensure that customers are able to come together when they are ready. Meeting planners may now reference a series of new materials including customer stories and resources that provide additional context and information for designing successful events in the current environment. Available on MarriottBonvoyEvents.com, these tools illustrate Marriott’s approach to delivering high-quality meeting experiences across its full portfolio of hotels and resorts. “Our Commitment to Clean is guiding everything from how we keep our guests and associates safe to how we begin to welcome back event and meetings business across Europe, Middle East & Africa,” said Neal Jones, Chief Sales & Marketing Officer, Marriott International, EMEA. “Our Global Cleanliness Council is working with us to tackle the realities of the COVID-19 pandemic and what that means for an event or meeting at a hotel. Having experts in the area of hygiene, food safety, infectious disease, and infection prevention has been enormously beneficial in helping us think through everything we can do to support organisations as they begin to envision, plan and execute future meetings and events of all sizes.”

Accor announced its continued action to lead the hospitality industry with the most stringent cleaning standards and operational procedures concentrated on guest safety. Following operational disruptions stemming from COVID-19, Accor has successfully reopened most of its hotels with 95% of them having already adopted the Group’s trusted ALLSAFE cleanliness and hygiene protocols jointly developed with Bureau Veritas. To date, Accor has successfully certified 65% of these hotels with the ALLSAFE label through a third-party review and accreditation process with professional auditors like Bureau Veritas, SGS, Clifton and Ecolab, and is working to have additional hotels independently verified as ALLSAFE compliant over the coming months. “At Accor, we are grateful for the trust our guests have placed in us to protect their health, safety and wellbeing and this is a responsibility we prioritise above all else,” said Chris Cahill, Deputy CEO Hotel Operations. “Throughout this difficult year, our hotel teams have risen to the challenge of enhancing their already stringent protocols and following increased public safety regulations while continuing to welcome, safeguard and take care of others; this remains at the very heart of what we do and who we are as hoteliers.” “Rolling out the ALLSAFE Program in our region has been a priority for us since its launch”, said Mark Willis, CEO Middle East & Africa. As we continue to welcome our guests with all the joy and expectation that travel brings, we want to ensure we keep them, and our team members, as safe and protected as we can along their journey.”