Category Archives: Hotels

This extraordinary development, with an estimated value of AED 4.8 billion, will be ready for handover by 2026. The JW Marriott Residences & JW Marriott Al Marjan Island Resort will stand as a beacon in Marriott International’s residential portfolio. Following the announcement of their strategic collaboration with Marriott International in November 2023, WOW Resorts, a premium resort and residential developer, unveiled the JW Marriott Residences & JW Marriott Al Marjan Island Resort, on Al Marjan Island, one of the Northern Emirate’s premium tourism, business and investment destination. Al Marjan Island will be the home to the first JW Marriott branded residential property in the GCC. The luxury development is set to redefine coastal living in the UAE market and wider region. This significant development by WOW Resorts is anticipated to showcase the magnitude of their commitment to elevate the standards of residential living in the region. The development promises to be a fusion of cutting-edge design, world-class amenities, and unparalleled hospitality, creating an iconic landmark within the Al Marjan Island community. “This venture marks just the beginning of an exciting journey for WOW Resorts in the UAE. With more awe-inspiring projects in the pipeline, we are poised to redefine hospitality and real estate in this thriving market. We are ready to captivate and inspire residents in the years ahead, offering unparalleled experiences that reflect our unwavering dedication to excellence and commitment to the UAE,” said Anwar Aman, Co-Founder & Co-CEO of WOW Resorts. “We believe that the UAE has a discerning clientele with a taste for uncompromising luxury, and Ras Al Khaimah provides the perfect canvas for this vision. The breathtaking landscapes and thriving community of Al Marjan Island come together …

The Ministry of Tourism in Saudi Arabia has signed a strategic partnership with Accor to nurture and develop Saudi talent within the hospitality industry. Through the “Tamayyaz by Accor” program, the collaboration seeks to offer fresh graduates and talented individuals a clear path for career advancement, expedite nationalization by identifying essential roles in each department, cultivate internal talent, implement onboarding programs, and design career growth plans. Upon completing the 6-month program, 256 trainees will be employed in their preferred departments within the hotels. To mark this partnership, the Ministry was represented during the signing ceremony by the Deputy Minister of Tourism for Human Capital Development, Engineer Mohammed Muin Bushnag, while Accor was represented by Jean-Jacques Morin the Group Deputy Chief Executive Officer, Premium, Midscale and Economy division, in the presence of several officials. Engineer Mohammed Muin Bushnag, Deputy Minister of Tourism for Human Capital Development stated, “This partnership with Accor marks a significant milestone in our efforts to grow Saudi Arabia’s tourism sector and create job opportunities for our citizens. With “Tamayyaz by Accor”, we are confident that Saudi talent will be well-equipped to succeed in the ever-evolving world of hospitality.” “Tamayyaz by Accor” encompasses three distinct tracks: Hospitality Specialist, Hospitality Operations, and Hospitality Leadership. The Hospitality Specialist track exposes local talent to the foundations of non-operating hotel departments such as Talent and Culture, Marketing, Finance, Business Development, and Guest Experiences. Meanwhile, the Hospitality Operations track targets departments like Food and Beverage, Front Office, Housekeeping, Culinary, and Engineering. The Hospitality Leadership track concentrates on fostering leadership skills by applying the Accor Leadership Framework. This track includes leadership shadowing, global leadership programs, and training initiatives funded by the Ministry of Tourism. Additionally, …

Rotana announced plans to launch 8 new properties, double key count surpassing 4400 in Saudi Arabia across 16 properties in total. Saudi Arabia presents one of the fastest-growing markets in the region, and Rotana is on track to meet its ambitious goal to double the number of rooms it currently runs in the Kingdom over the upcoming years. Commenting on the expansion plans and participation in the Saudi Tourism Forum 2024, Rotana’s Chief Operating Officer, Eddy Tannous, said: “Participating in the second edition of the Saudi Tourism Forum was a truly enriching experience. With ambitious developments and plans at hand, Rotana’s continuous engagement showcases our commitment to shaping the future of tourism in the vibrant Saudi Arabia market.” The eight new properties include four “Edge by Rotana” and one “Rayhaan by Rotana” in Riyadh, “Dar Rayhaan by Rotana” in Al Khobar, “Al Manakha Rotana” in Madinah, and an “Edge by Rotana” in Al Baha. The forum is a key hub for stakeholders to discuss and showcase tourism advancements, emphasising Saudi Arabia’s rich history and unique hospitality. Rotana has made a commitment to participate in the forum since its inception in efforts to be in line with the tourism initiatives set in the Kingdom’s vision for 2030 and to take part in shaping the Saudi tourism sector. Across the wider GCC, Rotana’s strong regional pipeline for 2024 also includes Onyx Arjaan by Rotana in Manama, Bahrain, Bomonti Arjaan by Rotana in Istanbul, Türkiye, Riviera Rayhaan by Rotana in Doha, Qatar and Luxor Rotana Resort in Luxor, Egypt. Additionally, Rotana is also expected to make its debut into the Algerian market with the launch of Azure Rotana Resort & Spa in the …

Zardun in NEOM will comprise three distinct and luxurious boutique hotels, offering in total 100 rooms and suites, all of which are informed by a vision of a more sustainable future within this newly restored environment. Each hotel will have a different theme so that guests can enjoy an array of experiences that take in amazing views down a stunning valley and out over the sea. Zardun will offer trekking, mountain biking, rock climbing and a variety of other sports and leisure pursuits, including stargazing, meditation and yoga. In addition, guests will be invited to join in educational and field programs on nature protection, conservation and re-wilding. Luxury ecotourism in Saudi Arabia has taken a major step forward with the announcement of Zardun, an exclusive sanctuary resort developed by NEOM, the sustainable region taking shape in the northwest of the Kingdom. Announced by the NEOM Board of Directors, Zardun has been designed to seamlessly blend contemporary luxury with nature. The unique destination is the latest in a series of coastal assets that form part of the ongoing development taking place across the NEOM region. Overlooking the crystalline waters of the Gulf of Aqaba, Zardun is a nature-based resort that will host four ultra-luxury signature buildings, all of which will merge harmoniously with the surrounding landscape. Intended to redefine luxury within an environmental context, Zardun aims to offer the ultimate premium ecotourism experience for discerning guests. Covering an impressive four square kilometers, Zardun will be a carefully restored haven filled with native plants and animals. Stretching down from the mountains to the seashore, its breathtaking beauty will be experienced on arrival by visitors at its state-of-the-art experience center, which includes a …

Miral has marked significant progress across its ongoing sustainability commitments, with an aim to accelerate positive transformation across the leisure, entertainment, and tourism industry. Most recently, a 524-kilowatt peak (kWp) solar photovoltaic (PV) project was announced on Yas Bay Waterfront, with 920 solar modules designed to offset 450 tonnes of annual CO2 emissions at the destination. Earlier this year, Miral inaugurated Abu Dhabi’s largest solar rooftop project at Warner Bros. World™ Abu Dhabi, incorporating approximately 16,000 solar modules, producing nearly 40 percent of its annual energy demand with a 7-megawatt peak (MWp) capacity. The frameworks follow a similar agreement between Miral and Emerge to deploy on-site solar energy systems at SeaWorld® Yas Island, Abu Dhabi with a capacity of 8.4 megawatts (MW). In parallel, nearly 150 rooftop solar panels significantly reduce energy consumption across Miral’s three hotels, Hilton Abu Dhabi, Yas Island and WB Abu Dhabi, Curio Collection by Hilton.Miral’s initiatives closely align with various national strategies for sustainability, such as achieving Net Zero by 2050, delivering on the outcomes of the recent 28th Conference of the Parties (COP28), and advancing the UAE Union Aspiration for sustainability. Mohamed Abdalla Al Zaabi, Group CEO, Miral, commented: “Sustainability remains an integral part of Miral’s vision to transform the leisure, entertainment, and tourism sector. Guided by the UAE’s vision to transition to a more sustainable, low-carbon economy, our continued commitment to combat climate change is testament to our efforts in creating a sustainable future for the next generation. Together with our partners, we will continue to become a more socially responsible organisation that significantly strengthens Abu Dhabi’s sustainability and eco-tourism ambitions and accelerates the Emirate’s long-term economic growth.” Miral’s commitment to sustainability is …

UAE-headquartered Global Hotel Alliance reported record 2023 results, with every key performance metric hitting an all-time high. Repeat stay revenue surpassed the billion-dollar mark for the first time, increasing 60% year-on-year to US$1.4 billion, while hotel cross-brand revenue jumped 71% to $289 million, demonstrating GHA DISCOVERY’s successful loyalty model, which incentivizes members to enjoy the programme’s benefits, including earning and spending their DISCOVERY Dollars (D$) rewards currency, across its 40 member brands. Total room revenue of the GHA DISCOVERY loyalty programme, shared by all brands and their collective 800 hotels, reached US$2.3 billion, surpassing 2022 by more than US$1 billion. This reflects the growth and engagement of the loyalty member base, which crossed the 25 million mark in 2023 and achieved 2.7 million new member enrolments for the year compared to 1.6 million in 2022. With more members understanding the value of D$ (D$1 equal to US$1) – as easy to redeem as cash toward the bill at checkout – D$ redemptions more than doubled year over year. Redemption spiked during key 2023 holiday periods, with December seeing the highest redemption rate since the rewards currency was launched two years ago. “Our record 2023 results reflect how our customers have embraced the GHA DISCOVERY programme and its new rewards currency, which offers incredible value and choice to members” said GHA CEO Chris Hartley. “With more upscale and luxury hotels and brands continuing to join GHA amid record revenues in 2023, we embark on our 20th anniversary celebrations this year in great shape and primed for further growth.” Key booking preferences of GHA DISCOVERY members in 2023: International travel dominates International stays contributed 60% of all revenue in 2023, with countries …

IHG Hotels & Resorts announced the signing of a franchise agreement for a new-build boutique hotel, Hotel Indigo Abha, slated to open by December 2025 in partnership with Firdous Abha Hotel Holding Company and under the management of Aleph Hospitality. The strategic signing underscores IHG’s commitment to expanding its Luxury & Lifestyle portfolio of hotels and elevating hospitality offering for the growing tourism sector in the Kingdom. Hotel Indigo is the world’s neighbourhood hotel that celebrates how guests can discover, or rediscover, some of the most inspiring and culturally rich neighbourhoods across the world. When staying at a Hotel Indigo, it is not just to visit a place, it is about being fully immersed into the neighbourhood and wanting to take a little bit of it home. With 278 open or pipeline hotels globally, each hotel draws on the local neighbourhood, culture and popular trends in food, drink and design to create a warm and vibrant atmosphere. Scheduled to open its doors in December 2025, Hotel Indigo Abha will feature 110 rooms, providing guests with a unique and distinctive experience in the heart of the Arabian Highland. Along with taking inspiration from its neighborhood across the guest journey, the hotel will feature a range of amenities, including a restaurant, coffee lounge, MICE (Meetings, Incentives, Conferences, and Exhibitions) facilities, and a fitness room, providing a blend of comfort and authenticity in a culturally rich and naturally stunning destination. Haitham Mattar, Managing Director – India, Middle East and Africa, IHG Hotels & Resorts, commented: “Abha is home to Saudi Arabia’s most scenic landscapes and highest peaks, where adventure and relaxation both co-exist. With its current portfolio of unbranded and local hotels, we recognized …

In a joint effort to promote sustainability in the Travel & Tourism sector, the World Travel & Tourism Council (WTTC) and Biosphere have inked a partnership to promote sustainability criteria in the hotel industry under the Hotel Sustainability Basics initiative. In the current landscape of globalisation and information saturation, where sustainability holds paramount importance, the proliferation of new standards and eco-labels poses a significant challenge for the sector. Identifying clear and consistent sustainability criteria has become increasingly difficult. Biosphere and WTTC have joined forces and solidified their commitment to fostering a more sustainable hotel industry to establish fundamental steps for global sustainability practices. This marks a significant milestone for global hotel sustainability, benefiting over 2,500 hotels. As partners of the Sustainable Hospitality Alliance (SHA), both organisations are optimistic that standardising their sustainability concepts will undoubtedly catalyse widespread adoption by hotels worldwide. Julia Simpson, WTTC President & CEO, said: “Hotel Basics is a crucial and inclusive industry initiative, ensuring hotels continue to adapt and evolve to meet the needs of both travellers and the planet. The collaboration between Biosphere and WTTC is a fundamental step towards international standardisation in sustainability, creating a clear and homogeneous pathway for the industry.” The recent signed agreement between WTTC and Biosphere will lay the groundwork for a network of international criteria homogenisation. This initiative aims to facilitate the industry’s transition from basic criteria to more advanced global standards, aligning with the 17 Sustainable Development Goals (SDGs) and 169 goals of the United Nations. This connection is made possible through the Guide for Sustainable Tourism of UN-SDSN Spain and Biosphere. Dr. Tomás de Azcárate Bang, President of the Responsible Tourism Institute, said: “Sustainability must be viable, …

Millennium Hotels & Resorts in the Middle East and Africa announced the opening of Millennium Place Doha, a new lifestyle haven in the heart of Qatar’s capital, dedicated to sustainability and an integral part of guests’ experiences. The hotel features 150 luxurious rooms ranging from Superior to Deluxe categories, as well as 6 Executive Suites equipped with modern amenities. The sleeping bathrooms are carefully designed to provide a relaxing environment that encourages guests to relax and recharge after a busy day. Some rooms also offer private balconies that allow guests to enjoy mesmerizing views of the city, making Millennium Place Doha a tourist retreat that offers luxurious and happy stays in line with the Millennium Place brand logo that promises guests happiness around every corner. Fahad Abdul Rahim Kazim, CEO of Millennium Hotels & Resorts Middle East and Africa, said: “We are proud to announce the opening of our fifth Millennium Place hotel for the first time in Doha. Millennium Place Doha reflects the concept of living in a distinctive way under the Millennium Place brand, embodying the idea of making every moment an opportunity for happiness. Whether our guests are on a business trip or leisure, our motto ‘Happiness – Every Moment, Happiness is a Choice’ is reflected in every aspect of our services, with sustainability at the forefront of our operations and offering a wide variety of food and beverages that will appeal to guests and visitors alike, and we look forward to the hotel becoming the hub of the city’s distinctive lifestyle.” Eng. Mohammed Abbas, Owner and General Manager of Ishtar Hotel Management added: “It is a great honor for us to open this hotel which will …

IBS Software has reached an agreement to acquire the ground-breaking hotel and travel technology provider Above Property Services (APS). The $90 million transaction will further solidify IBS Software’s position in the hospitality market and strengthen the brand, to underpin an ambitious expansion of its reach in the hospitality industry. The strategic acquisition will enable IBS Software to provide the only unified platform in the hospitality industry for seamlessly managing the entire customer journey from booking to fulfillment for the global hotel chain, resort, and gaming markets. The move will significantly expand the company’s offering with the addition of cutting-edge CRS (Central Reservation System), PMS (Property Management System) and RMS (Revenue Management System) solutions. With this acquisition IBS Software adds Call Center and Demand-side (stored and third-party inventory) solutions to its already established booking engine and distribution platform used by over 36,000 hotels worldwide, including many of the world’s largest and best-known hotels and resorts. APS was founded in 2012 by Aaron Shepherd, an industry pioneer who developed a number of the world’s leading hospitality PMS and CRS solutions. The company was established to completely reinvent hotel software from the ground up, offering a revolutionary cutting-edge unified platform optimized for the hotel enterprise sector. A typical hotel organization requires multiple core software platforms to capture bookings and provide services, requiring multiple vendors and integrations. Each system needs unique logins, user interfaces, training requirements, upgrade paths, pricing and contract terms, breeding inefficiency – especially considering 80% of the data in each application is redundant and has to be replicated or synchronized. Over the last decade, APS’s platform has created a new standard for speed, flexibility and stability for travel and hospitality CRS, PMS …