Tag Archives: training

Ras Al Khaimah Tourism Development Authority (RAKTDA), in partnership with the American University of Ras Al Khaimah (AURAK) – Center for Executive & Professional Education, has certified 19 successful graduates from the Tour Guide Training Program 2022, the first course post-pandemic. Amongst the new tour guides are five UAE Nationals from across Ras Al Khaimah who will use their skills to share the destination’s rich tribal history and take visitors on a unique historical and cultural journey into the Emirate’s fascinating heritage and traditions. Established for those seeking careers as Tour Guides, the program is designed to give candidates the skills and knowledge necessary to maximize professional opportunities in the tourism industry and meet industry standards. The classes are conducted by lecturers and trainers who have years of experience in the fields of cultural heritage and use global standards to impart their knowledge, resulting in world-class tourism professionals. Throughout May and June, the participants took part in practical overland training and mastered the art of effective commentary, active listening, managing difficult situations, and conducting effective small and large tours, alongside a variety of additional skills to help advance their career. During a graduation ceremony held at AURAK on 21st of June 2022, candidates who had successfully completed the course and passed both theoretical and practical exams received an official certificate and tour guide card issued by Ras Al Khaimah Tourism Development Authority. The newly certified tour guides are now eligible to join tourism focused organizations and companies that operate cultural experiences for visitors, including city tours, heritage site tours and wider sightseeing within the Emirate. Prof. Hassan Hamdan Al Alkim, President of the American University of Ras Al Khaimah said …

Radisson Hotel Group announced the launch of the Concierge Navigation to Success Program (NTS), a new learning programme designed for Saudi professionals working in the hospitality industry. The initiative launched at Park Inn by Radisson in Riyadh, Saudi Arabia with key stakeholders from the Radisson Hotel Group supervised by Ministry of Tourism (MOT) that was represented by Princess Noura bint Khalid Al-Saud, the Learning & Development Partnership Manager at the Ministry of Tourism of Saudi Arabia. The Concierge Navigation to Success Program launched for Saudi professionals is part of the group’s ongoing expansion strategy in the Kingdom and further cements its intensive recruitment efforts in one of its key market feeders of the region. Designed to upskill the concierge team at Radisson Hotels in the Kingdom of Saudi Arabia, the NTS programme will equip the concierge agents with the tools and resources needed to grow in their career and succeed. This initative is also aligned with the Saudi 2030 vision to raise the contribution of the tourism sector to the domestic product to more than 10% and to provide one million additional job opportunities. Princess Noura Al-Saud said: “We’re delighted to see international hotel groups focus on further development in the Kingdom in line with the Saudi Vision 2030. This only speaks to the group’s commitment to inspiring young adults and the new generations with tailored learning programmes to ensure career growth and the delivery of world-class services. The Human Capital Development Deputyship at the Ministry will always support such an initiative where it comes to develop and uplift the skills within the sector”. The NTS programme aims to enrich the team’s skills needed to tailor guests’ experiences and create …