Tag Archives: training

Adeera has signed a framework agreement with HTMi, a recognized institute for hospitality and tourism management, marking a significant step in building a highly skilled Saudi hospitality workforce in line with the Kingdom’s Vision 2030 ambitions. The partnership reflects Adeera’s long-term commitment to elevating talent across the hospitality sector by creating structured pathways that translate knowledge into practical capability. Through this collaboration, Adeera and HTMi will design and deliver specialized training programs focused on operational excellence, service leadership, and the professional standards required to operate and lead hotels across the Kingdom. The program will offer an end-to-end development journey that combines classroom-based learning, immersive on-the-job experience across hotel operations, and certification. By bridging education with real-world operations, the initiative aims to prepare young Saudi nationals not only to enter the hospitality workforce, but to progress, specialize, and grow into the next generation of industry leaders. Through initiatives such as this, Adeera advances its vision to become Saudi Arabia’s national hospitality champion by shaping a sustainable talent ecosystem for hospitality in the Kingdom, raising performance benchmarks, strengthening national capability, and developing a workforce powered by Saudi talent. Nouf Aguaish, Vice President of Human Resources at Adeera, said “At Adeera, developing Saudi talent is central to how we build the future of hospitality in the Kingdom. Through this partnership with HTMi, we are equipping young Saudis with practical skills, real operational exposure, and clear career pathways that enable them to grow with confidence. This program is not only about training, but about transforming potential into capability and empowering the next generation of Saudi hospitality professionals to thrive.” Abdurahman Alshubroqy Head of strategic partnership from HTMi, added “Through this collaboration, Adeera and HTMi aim …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) hosted its second Al Midhyaf training programme completion ceremony, honouring 15 leading hotels and their dedicated frontline staff for their commitment to elevating guest experiences across the emirate. The event forms part of DCT Abu Dhabi’s ongoing initiative to embed authentic Emirati hospitality across every visitor touchpoint. The Al Midhyaf programme, meaning ‘the host’ in Arabic, is a government-endorsed initiative designed to unify and elevate guest service standards across Abu Dhabi. It equips participants with essential principles including professionalism, proactive engagement, cultural sensitivity, clear communication, and effective problem-solving, all aimed at delivering exceptional, consistent, and authentic guest experiences that truly reflect Emirati values. The training focused on fostering a Genuine, Enriching, and Memorable (GEM) experience for every guest. Participants learned how to effectively share their knowledge of Abu Dhabi’s rich culture and attractions, ensure openness and respect for all backgrounds, and demonstrate integrity in every interaction. These skills ensure that every guest encounter, from arrival to departure, is welcoming, respectful, and truly unforgettable. During the ceremony, general managers from 15 prominent hotels were recognised for their teams’ successful completion of the ‘Al Midhyaf Code of Conduct for Service Excellence’ training. These included Al Raha Beach Hotel; Bab Al Qasr Hotel Abu Dhabi; Beach Rotana Abu Dhabi; Conrad Abu Dhabi at Etihad Towers; Dusit Thani Abu Dhabi; Grand Hyatt Abu Dhabi Emirates Pearl; Grand Millennium Al Wahda Abu Dhabi; InterContinental Abu Dhabi; Khalidiya Palace Rayhaan Abu Dhabi by Rotana; Le Méridien Abu Dhabi; Radisson Blu Hotel & Resort Abu Dhabi; Rixos Premium Saadiyat Island; Shangri-La Hotel Qaryat Al Beri, Abu Dhabi; Traders Hotel Qaryat Al Beri, Abu Dhabi; and …