Tag Archives: Emirates

Emirates will be operating twice daily flights on its flagship A380 aircraft to Mauritius from 1 July 2022 to meet the increase in demand for travel to the island nation. Emirates currently operates daily flights to Mauritius . In line with rising demand, the airline will be scaling up operations from daily to nine weekly flights between 09 April 2022 and the end of June 2022 and then moving up to double daily flights from July 2022. Emirates’ second daily flight will provide an important boost to tourism to the Indian Ocean destination which has now relaxed entry restrictions for travellers. The additional flight will also provide more choice in flight timings and seamless connectivity to customers from markets across Europe, Americas and the Middle East looking to travel to Mauritius to enjoy its sandy beaches, crystal clear waters and lush natural landscapes. The Emirates A380 experience remains a customer favourite offering 14 First Class suites, 76 lie-flat seats in Business Class and 426 ergonomically designed seats in Economy Class. Customers travelling to and from Mauritius can once again look forward to enjoying the aircraft’s spacious and comfortable cabins and the unmissable signature products and services, including the iconic A380 Onboard Lounge and Shower Spa. Guests in all classes can enjoy regionally inspired cuisine designed by award winning chefs and non-stop entertainment on their flights with ice, Emirates’ award winning inflight entertainment system featuring a catalogue of over 4,500 channels featuring movies, music, TV shows, podcasts, audiobooks, games and more. Customers can make their bookings to travel to Mauritius on emirates.com, the Emirates App or via local Emirates sales offices or through travel agents. Emirates is committed to Mauritius and …

Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility in collaboration with the Ajman Transport Authority. The new facility, located in the Ajman Central Bus Terminal,  is the first remote check-in facility outside of Dubai and is another way the airline is helping customers reap the benefits of simple and quick check-in closer to home, reducing queues and improving their overall experience across the first touchpoints of their travel journey. From 1st March, customers can easily and efficiently check-in, verify Covid-19 related medical records for their destination, receive their boarding passes and board one of the convenient Ajman Transport Authority buses to Terminal 3 at Dubai International Airport.  Once customers arrive at Terminal 3 and disembark, they can drop of their bags in a dedicated baggage area and proceed directly to immigration and security—ensuring a smoother ground journey through the airport by bypassing the check-in counter at Dubai International. Plans are underway to integrate baggage check-in at the new Ajman facility in the coming weeks. Open 24 hours a day,  the Emirates check-in facility in Ajman will have four counters and two self-service kiosks for a contactless start to the journey, allowing check-in, boarding pass collection, choosing or changing seats on board, and updating passport and Skywards information. Bus trips from the facility to Terminal 3 will run in parallel with Emirates’ peak operational periods, which include early and late morning scheduled flights as well the late night departures. Mohammed Mattar, Divisional Senior Vice President Emirates Airport Services said: “We are committed to continually enhancing every aspect of the on-ground experience for our customers and creating a …

Emirates has signed a new agreement with Amadeus, extending their partnership to offer the travel trade community more flexibility, choice, and future capabilities. From 1 February 2022, all trade partners on Amadeus will be able to access Emirates’ content free of surcharge. The new agreement will also see Emirates’ NDC (new distribution capability) content integrated into the Amadeus Travel Platform, with NDC content being made available to travel sellers over the course of 2022. Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are pleased to refresh our partnership with Amadeus. This is another step forward in our goal to empower our trade partners in delivering even better customer experiences. In today’s environment, and particularly as the industry rebuilds post pandemic, everyone in the travel services chain will benefit from flexible models of engagement, multiple means to access to dynamic rich content, and the ability to offer differentiated products and services.” Decius Valmorbida, President, Travel, Amadeus, said, “This renewal is another major milestone in our distribution strategy and our ongoing retailing journey. With this new agreement with Emirates, we start 2022 building on the momentum made over the years to support modern retailing and once more demonstrating our commitment to continue offering through the Amadeus Travel Platform more travel content globally and at scale.” Catering to a dynamic marketplace, Emirates aims to provide its trade partners with a choice of connection options and differentiated products and benefits across channels, including via its own NDC-enabled direct connect platform, Emirates Gateway.

Emirates has signed a Memorandum of Understanding (MoU) with the Ministry of Foreign Affairs and Public Service of The Bahamas to explore joint initiatives to promote tourism to the island nation. The Memorandum of Understanding was signed by HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive and The Hon Frederick A Mitchell MP, Minister of Foreign Affairs and Public Service, The Bahamas at the Emirates Group Headquarters. Also present at the meeting were Adnan Kazim, Emirates’ Chief Commercial Officer; Salem Obaidalla, Emirates’ Senior VP Commercial Operations for the Americas; and HE Tony Joudi, Ambassador of The Bahamas to the UAE. HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Across the world, Emirates plays a key role in boosting tourism to various destinations by providing travellers with reliable, convenient and comfortable flight options for travel. We are delighted to work with The Bahamas to strengthen transport links and to support the country to welcome tourists from around the world. We look forward to a long and fruitful partnership.” The Hon Frederick A Mitchell MP, Minister of Foreign Affairs and Public Service, The Bahamas, said: “We are happy to be working together with Emirates to promote The Bahamas as a destination of choice for travellers from across the world. The Bahamas is truly an unmatched destination offering a wide variety of leisure experiences that can appeal to every visitor. We are grateful to the support offered by Emirates and we look forward to welcoming tourists from the UAE and other global markets to The Bahamas.” Spread across 16 major islands and boasting more than 100,000 sq. miles of the world’s clearest …

Emirates launched Emirates Pay, a new account-based payment method for purchasing air tickets. Emirates Pay is now available for Emirates customers in Germany and the UK who are purchasing tickets via emirates.com. Emirates is the world’s first airline to launch this payment alternative powered by a white-label solution jointly developed by the International Air Transport Association (IATA) in partnership with Deutsche Bank. Michael Doersam, Chief Financial Officer at Emirates said: “We’re pleased to be the first airline to roll out this new account-based solution for our customers. Our aim is to provide our customers with choice, convenience, and the best possible experiences at every touchpoint. Customers who don’t have a credit card, and those already using direct payments for other purchases, will welcome the simplicity and security of this method when making travel purchases. When it comes to payments solutions, we’ve always kept close to the latest innovations so that we can offer our customers in different markets the most secure and convenient options.” Christof Hofmann, Global Head of Corporate & Payment Solutions at Deutsche Bank said: “We are very proud that Emirates, which is widely recognized as one of the world’s best airlines, is the first airline to implement the new payment solution. The launch of Emirates Pay not only sends a very positive message to all of us that the airline industry is putting COVID behind, but more importantly that Emirates is clearly focused on improving client experience at the transactional level when moving into a brighter, post COVID world.”  Emirates Pay is an alternative method for travellers to pay for air tickets purchased online by directly debiting their bank account. It is based on real time payments …

Emirates is connecting global business and leisure travellers with it’s first-ever passenger service between Dubai and Miami. The airline celebrated the inaugural flight of its four times a week service when it touched down in Miami at 1100hrs local time on 23rd July 2021. Emirates flight EK213 was welcomed by Miami International Airport with a water cannon salute, and drew in an audience of passengers, aviation fans and guests. For the first flight, the airline operated its popular Boeing 777 Gamechanger, and on the ground, showcased the interiors of the aircraft to guests, featuring its highly popular First Class private suites. With floor to ceiling sliding doors and sleek design features inspired by the Mercedes-Benz S-Class, Emirates’ First Class suites on the Gamechanger offer up to 40 square feet of personal space each, and ultra-modern design features. The airline will subsequently operate its three-class Boeing 777-300ER on the route, featuring eight private suites in First Class, 42 lie flat seats in Business Class and 304 spacious seats in Economy Class for the four times a week service. Along with Orlando, the new service to Miami provides an additional access point to and from Florida and expands Emirates’ US network to 12 destinations on over 70 weekly flights, providing more choice and convenient connections from the Emirates network to Southern Florida. It also links travellers from Miami, as well as Southern Florida, South America and the Caribbean to over 50 points across the Middle East, West Asia, Africa, Far East and the Indian Ocean Islands via Dubai. “We are excited to welcome new Emirates flights to MIA as we expand business and leisure traveling options for Miami-Dade residents and visitors, connecting them …

Emirates has announced the launch of Emirates Pay, a new account-based payment method for purchasing air tickets. Emirates Pay is now available for Emirates customers in Germany and the UK who are purchasing tickets via emirates.com. Emirates is the world’s first airline to launch this payment alternative powered by a white-label solution jointly developed by the International Air Transport Association (IATA) in partnership with Deutsche Bank. Michael Doersam, Chief Financial Officer at Emirates said: “We’re pleased to be the first airline to roll out this new account-based solution for our customers. Our aim is to provide our customers with choice, convenience, and the best possible experiences at every touchpoint. Customers who don’t have a credit card, and those already using direct payments for other purchases, will welcome the simplicity and security of this method when making travel purchases. When it comes to payments solutions, we’ve always kept close to the latest innovations so that we can offer our customers in different markets the most secure and convenient options.” Christof Hofmann, Global Head of Corporate & Payment Solutions at Deutsche Bank said: “We are very proud that Emirates, which is widely recognized as one of the world’s best airlines, is the first airline to implement the new payment solution. The launch of Emirates Pay not only sends a very positive message to all of us that the airline industry is putting COVID behind, but more importantly that Emirates is clearly focused on improving client experience at the transactional level when moving into a brighter, post COVID world.”  Emirates Pay is an alternative method for travellers to pay for air tickets purchased online by directly debiting their bank account. It is based …

Emirates has re-opened its dedicated First Class Lounge at Dubai International (DXB’s) Concourse B to serve the growing volume of premium customers travelling from and through Emirates’ hub, as more markets around the world ease restrictions and put in place protocols that enable international travel. Emirates will also continue to operate its Business Class Lounge in Concourse B which has been opened since July 2020 for First and Business Class travellers as well as eligible Skywards members. With comprehensive bio-safety protocols in place, customers can enjoy a full complement of trademark services located within the Emirates First Class Lounge, such as: a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler, four fine champagne vintages at the dedicated Moet and Chandon bar, special offers at luxury wine and spirits retailer Le Clos, and limited-edition tea blends with Dilmah Tea. The re-opened Emirates First Class Lounge also features refreshed and spacious seating in the dining, rest, and social areas. In addition to a generous selection of fine wines, spirits, and cocktails, Emirates First Class customers can enjoy an entirely new menu with over 55 individual dishes painstakingly created by chefs at Emirates Flight Catering. Reflecting the latest food trends and customer feedback, Emirates’ latest First Class Lounge menu offers a dedicated selection of delicious vegan, gluten-free and other healthy options, in addition to culinary highlights such as: char-grilled wagyu burger, 72-hour braised beef short ribs, foie gras terrine, Black Angus tenderloin, and a traditional Emirati breakfast. Catering to customers flying in from different time zones, the Lounge offers all-day breakfast and lunch options, round the clock. A generous selection of refreshing ice creams and mocktails are …

Travelport and Emirates announced they have reached a commercial agreement that will allow Travelport-connected travel agencies to avoid the airline’s surcharge on bookings via Global Distribution Systems (GDS) that will be introduced from 01 July 2021. Furthermore, the companies announced a new long-term agreement to enable the distribution of Emirates NDC content via Travelport’s next-generation platform, Travelport+, and an extension to its longstanding IT agreement. Adnan Kazim, Chief Commercial Officer at Emirates said: “We are pleased to have reached key agreements with Travelport that take our decades-long partnership to the next level. Supported by the recent launch of Travelport+, these new deals will further cement Emirates as the airline of choice for travellers that want highly personalized offers and access to the world’s best destinations. Emirates and Travelport will continue to work jointly on future travel retail solutions that will offer our travel community partners even better and more bespoke services.” Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport, said, “This series of agreements highlights the determination of both Travelport and Emirates to re-invent travel retailing and push the boundaries of what’s possible. With a shared vision for the future, our long-standing collaboration will continue to go from strength-to-strength. Together, we look forward to giving the many travelers returning to the skies this summer and beyond the best possible offers and experiences.”

Emirates is ramping up its operations and expanding services across its network to meet strong leisure travel demand over the summer, as entry restrictions ease for  travellers. The airline has been gradually and safely rebuilding its route network and advancing its strategy to optimise its presence in key markets to serve leisure and growing business travel demand, as well as segments of travellers visiting friends and relatives. Today, Emirates serves 115 global passenger destinations, and by the end of July, it will have recovered close to 90% of its pre-pandemic network, operating 880 weekly services across 124 cities. The airline will resume services to seven cities in July including: Venice on 1 July; Phuket, Nice, Orlando and Mexico City on 2 July; Lyon on 9 July and Malta on 14 July. Emirates will also launch flights to Florida’s second largest city and one of the world’s most popular holiday spots, Miami, starting 22 July. His Highness Sheikh Ahmed bin Saeed Al Maktoum, Emirates Chairman and Chief Executive said, “Emirates is committed to keeping Dubai, businesses and communities around the world connected and we are working hard to rebuild our network and secure access to more destinations in partnership with various authorities and stakeholders. We are encouraged by the latest developments as many countries have begun to turn the page and reopen for international visitors, and we are seeing strong signs of pent-up demand wherever restrictions have eased. Emirates is nimbly matching up flight services and identifying opportunities to grow our footprint, and provide customers more opportunities to safely get where they want to go this summer, offering best-in-class service, greater convenience and more choice.” Across its network, the airline will …