As part of Kuwait Airways’ efforts to enhance the travel experience and provide a variety of services to its valued passengers, the company announced the launch of its Elite Service at Terminal 4 (T4), offering a comprehensive suite of services to its passengers, excluding flights to New York. Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan, stated, “Kuwait Airways is pleased to launch one of its newest services, the Elite Service which includes a range of distinguished services to our valued passengers. The Elite Service begins with completing the passenger’s travel procedures, which include baggage weighing from home and issuing their boarding passes, followed by transportation to the airport and meet-and-assist services at T4 passenger terminal. Al-Fagaan added, “The Elite Service also includes facilitating the completion of passenger’s travel procedures at Terminal 4, access to the Elite Lounge until departure time, and transportation to the aircraft when a passenger bridge is not available. Upon return, passengers are welcomed at Terminal 4, assisted through arrival procedures, and transported home by limousine.”
Al-Fagaan continued by saying, “Customers can book and request the Elite Service through the Kuwait Airways app or website between 72 and up to 48 hours prior to departure. Home check-in service will be completed 24 hours prior to the flight, after which the baggage will be delivered to Terminal 4 (T4) before departure.” Al-Fagaan emphasized that Kuwait Airways spares no effort in ensuring the comfort of its valued customers, highlighting the company’s commitment to providing exceptional services and entertainment options that enhance the travel experience. He noted that these efforts are especially timely with the onset of the 2025 summer travel season, aiming to make every journey enjoyable and engaging. Al-Fagaan concluded by emphasizing on the company’s aspirations for significant achievements this year, while continuing to focus on developing the entire operational system to achieve the highest standards of service quality in the period ahead.
Kuwait Airways also announced the launch of a marketing campaign for its Family Offer, providing discounts of up to 30% on all destinations in economy class for groups of 3 to 9 passengers. Bookings are available from 26 June to 30 June 2025, for travel between 1 July to 30 November 2025. It is worth noting that Kuwait Airways operates a modern and diverse fleet comprising the latest type of aircraft from the world’s leading manufacturers—Airbus and Boeing. The fleet is equipped with cutting-edge technology and advanced features that align with the highest international aviation standards, including state-of-the-art inflight entertainment systems and designed seating specifications to ensure a comfortable and enjoyable travel experience. Kuwait Airways takes pride in employing some of the region’s most skilled and experienced professionals across various technical specializations, reflecting the airline’s commitment to operational excellence. In addition, Kuwait Airways strives to attain the highest levels of quality by assisting its valued customers and to develop the company’s operational system in line with the latest improvements in the commercial air transport sector.