Category Archives: Agents

Travelport has signed a long-term supplier agreement with Jet Airways that will be effective from April 2019 and enable online and offline travel agencies around the world to shop, book and manage itineraries for leisure and business travellers. Jet Airways will also deploy Travelport’s Rich content and Branding, from which over 270 airlines now benefit by displaying graphical content, their fares families and a full range of ancillary products. Damian Hickey, Head, Air-Travel Partners, Travelport, commented, “Travelport’s commitment to the Indian travel market and the provision of the widest range of content has been further evidenced today with the announcement of this new mutual commitment between Jet Airways and our company beginning April 2019. Furthermore, our position in the rest of Asia, Europe, the Middle East, Africa and the Americas means that we are able to deliver to them a wide mix of international travellers. This is in addition to the millions of outbound and domestic Indian travellers they serve.”

Noor Bank and Jumeirah Group have announced partnership to launch a suite of premium rewards available to Noor Bank customers. As part of the roll-out, select retail banking clients will receive complimentary Jumeirah Sirius memberships that allow them to enjoy a range of exclusive experiences and privileges across Jumeirah’s extensive portfolio of luxury hotels, residences, resorts and restaurants around the world. The collaboration reinforces the bank’s commitment to introducing unique and innovative propositions, and providing its customers access to a wealth of value-added lifestyle privileges with leading loyalty reward partners. John Iossifidis, Chief Executive Officer, Noor Bank, said, “In line with our efforts to implement value-added services to enhance customer experiences, we are delighted to partner with Jumeirah Group to present this offer to our customers. The collaboration brings tangible benefits to Noor Bank clients as well as Jumeirah outlets across the globe, and will go a long way in establishing Noor Bank as the bank of choice.” Jose Silva, Chief Operating Officer, Jumeirah Group, said, “Partnering with Noor Bank enables Jumeirah to reach a new audience, which is an important step in achieving our Jumeirah Sirius growth goals and is of strategic importance. It represents more than just driving guest behaviour through incentives. It is a way for Jumeirah to build relationships and connect more meaningfully with our loyal guests, and is an opportunity to thank Noor Bank customers for choosing Jumeirah.”

Travelport has won a competitive tender process undertaken by Air India for the sole provision of distribution of its domestic flight content. The contract will begin to come into effect from November 2018 and be fully implemented by the end of 2019. The agreement confirms Air India’s continued deployment of Travelport Rich Content and Branding, now used by over 270 airlines. This displays airlines’ graphical content, their fares families and a full range of ancillary products. Travelport has seen a rapid expansion in India in recent years following the acquisition of business from the largest online travel agencies like MakeMyTrip, Ibibo, Yatra, EaseMyTrip and ClearTrip as well as working with corporate travel agencies and new entrants to the travel sector such as Paytm. Pradeep Singh Kharola, Chairman and Managing Director, Air India, said, “Air India is pleased to award this important contract to Travelport. In written submissions and in discussion with their team, the company demonstrated a clear understanding of our needs and displayed impressive technological and financial capability. As we make the switch to Travelport, we hope to be able to deliver even better value for money and a superior distribution to our customers in India and abroad.” Gordon Wilson, President and CEO, Travelport, commented, “Travelport is delighted to have been selected by Air India to provide these services. It is another welcome endorsement of our technology and our services in India. We look forward to implementing the agreement and delivering a world-class service to the airline.”

Kurban Travel, a leading travel agency in Lebanon, will use innovative technology from Sabre to create an intuitive and personalised experience for its travellers. The five-year agreement will enable Kurban Travel agents to access Sabre’s Global Distribution System (GDS) to shop, book and manage travel content from 400 airlines, 900,000 hotel options and 40 car rental brands. Kurban Travel agents will leverage the industry-leading content, data-driven insights and intuitive interface of the new Sabre Red Workspace – the next-generation travel agency desktop – allowing them to become true travel consultants. “We are proud to partner with Kurban Travel, which will join our distinguished customer base in the region. We are constantly evolving our technology to deliver the world’s most advanced travel platform, enabling us to offer agencies faster innovation and more flexible solutions infused with data-driven insights. We stand ready to help Kurban Travel achieve its mission to grow and optimise its business, while solving travel challenges,” said Raymond Vrijenhoek, Vice President, Sabre Travel Network Middle East.

Arada has unveiled the masterplan of the Central Hub, the focal point of its ground-breaking Sharjah mega development, Aljada. Spread over 1.9 million square feet, the hub is defined by its lush-green space and many water features, and is designed to be fully walkable. In total, there will be 732,000 square feet of green space in the Central Hub, including a large landscaped community park that covers a quarter of the complex. Work on the first phase of the Central Hub – which will include Arada’s state-of-the-art sales centre, an outdoor cinema space, a food truck village, skating rink and other family-friendly facilities – has already begun and is scheduled to be completed by the end of the first quarter of 2019. Arada is on track to complete the entire complex by 2022. Talking about the development, HE Sheikh Sultan bin Ahmed Al Qasimi, Chairman, Arada, said, “Our plan has always been to build extraordinary, engaging and life-changing communities. That is reflected in the bold final design of the Central Hub, which will soon be a new focal point, not just for Aljada, but for the whole of Sharjah and the rest of the UAE as well. We are working on putting together some incredible new partnerships for the Central Hub, and we will be announcing these in the coming months.”  

Nirvana Over the world (NOW) has joined hands with Tune Protect as their travel protection partner for travellers, globally. Commenting on the tie-up, Lina Bassam, Executive Director – Wholesale, Nirvana Travel & Tousim, said, “Travel is the buzzword and the number of travellers from the UAE or to the UAE is growing rapidly. We have partnered with Tune Protect EMEIA to offer a variety of travel assurance plans to our travellers. Our collaboration aims at delivering a hassle-free, seamless experience, and peace of mind to our travellers, before, during and after their travel.” Arijit Munshi, General Manager, Tune Protect EMEIA, said, “Tune Protect, along with our local insurance partner, has been able to launch over 10 different travel protection plans, which can be tailor-made and diversely beneficial catering to vivid segments of travellers”. A basic Tune Protect travel protection plan offers best-in-class benefits like medical expenses due to hospitalisation anywhere in the world, worldwide accidental death and disablement coverage, loss or damage of baggage, trip delay, etc. Both Nirvana and Tune Protect are determined and committed to delivering unique and convenient risk-management solutions to travellers. This intended collaboration will bring together various comprehensive and cost-effective travel assurance covers at the time of planning a trip.

Dubai World Trade Centre welcomes The Boston Consulting Group (BCG) after it relocates its Dubai office to One Central. The consulting firm will continue to serve its clients from the public as well as private sector. BCG’s newly-designed 66,000 square foot offices will occupy the 6th and 7th floor of One Central’s Offices 3, with exclusive access to a large terrace with views of Burj Khalifa, DIFC and The Museum of the Future. His Excellency Helal Saeed Almarri, Director General, Dubai World Trade Centre Authority (DWTCA) and Dubai Department of Tourism and Commerce Marketing (DTCM) said, “The DWTC Authority is delighted to welcome BCG to the One Central development. By attracting one of the world’s leading advisers on business strategy to establish their Dubai office in One Central, we are reiterating both, the development and Dubai’s attractiveness to international corporates and businesses as an unrivalled platform. Through our business-conducive free-zone ecosystem, uniquely complemented by One Central, DWTCA delivers a distinctive destination proposition that emphasises Dubai’s global status as a progressive, hyperconnected, competitive hub for international business.” Joerg Hildebrandt, Managing Partner, The Boston Consulting Group Middle East said, “With this new home, we are at the epicenter of business districts. The move is of strategic importance and will provide our dynamic organisation with a more centralised position for future growth and development within world-class facilities.”

Vatel Bahrain Hospitality School was officially inaugurated on World Tourism Day by HE Zayed bin Rashid Al Zayani, Minister of Industry, Commerce and Tourism. The opening ceremony was attended by HE Shaikh Khaled bin Humood Al Khalifa, Chief Executive Officer, Bahrain Tourism and Exhibitions Authority (BTEA), and other key officials, including the Ambassador of France to the Kingdom of Bahrain, HE Cécile Longé, GCC Ambassadors. Vatel currently has 29 schools, 7,000 students and over 29,000 alumni who are a living proof of the success of its unique teaching concept further positioning the school as the first worldwide business school group in hospitality and tourism management. “The launch of Vatel Bahrain represents a cornerstone in the development of the Kingdom’s hospitality sector. The BTEA, in collaboration with Vatel Group, aims to train the national workforce in accordance to international standards, as well as provide students with the qualifications required in order to obtain job opportunities,” said the HE Zayed bin Rashid Al Zayani. HE Shaikh Khaled bin Humood Al Khalifa, said, “We are delighted to announce the launch of Vatel School which will provide students with comprehensive learning experiences through its 4-year academic programme. Students will be matched with jobs that meet their academic qualifications to utilise their expertise and knowledge.”  

Jamal Abdulnazar, Chief Executive Officer, Cozmo Travel, has been conferred the Gallery of Legends trophy at the Arabian Travel Awards held in Dubai. Having moved to the Kingdom of Saudi Arabia to start his career in tourism at the age of 21, Abdulnazar’s dedication and passion for the industry made sure that he never looked back. With a mission to cater to everyone with travel aspirations, he set up a travel agency in 2010 with a team size of five. Today, this pioneering agency has a staff strength of 900, turnover of 1.2 billion dollars and 100 branches across seven countries. His phenomenal achievements are attributed to his progressive vision and leadership.

Nasir Jamal Khan, Chief Executive Officer, Al Naboodah Travel and Tourism, has been honoured with the DDP Game Changer award. With a career spanning over 30 years, Khan is an influential personality among travel and tourism industry players in the region due to his vast knowledge and experience in the two key markets of Kingdom of Saudi Arabia and the UAE. With a rich network of strong relationships, he has successfully placed his organisation as a leading travel company on the tourism map of the UAE. He gets the right travel apparatus to suit the clientele according to time and relevance.