GCC, where medium-sized companies (6 to 50 employees) dominate, representing 51%  demonstrate a long term commitment to the industry. Their purpose-driven mindset, fueled by a passion for travel and human connection, continues to shape the sector and helps specialists navigate the increasing complexity of the post-pandemic environment. The survey shows that 93% of the participants work in small and medium businesses of up to 50 people. These are the findings of RateHawk’s latest report, ‘What Supercharges Travel Professionals’, which explores travel professionals’ perspectives on the ever-evolving travel industry. Of these, 50% of all travel professionals globally work in businesses of 2 to 5 people, with the highest concentration in Europe (58%) and Latin America (47%). Around 17% operate as independent agents, with North America reporting the largest share (22%). In contrast, solo professionals are far less common in Asia and the GCC, where medium-sized companies (6 to 50 employees) dominate, representing 44% and 51% respectively. Globally, medium-sized companies account for 26% of respondents. Only 7% of respondents work in companies with more than 50 employees. Travel professionals show strong loyalty to the industry, with 42% of respondents having more than 15 years of experience. This trend is especially prominent in Europe (51% on average), particularly in Italy (68%), Germany (64%) and Spain (52%). At the same time, the industry continues to attract newcomers, with 18% of respondents worldwide having joined over the last 3 years. In some regions, this share is noticeably higher — for example, 23% in North America and 25% in Latin America. Meanwhile, one in four respondents worldwide (25%) has worked in the industry for 4 to 10 years, while 15% have 11 to 15 years of …

Oman Air has launched its new digital platform, Oman Air Holidays, in collaboration with TUI. Oman Air Holidays enables guests from Oman to explore over 20 countries while also allowing international travellers to experience Oman as a distinctive and accessible destination. The announcement was made during a press conference in Muscat, marking a significant step in the airline’s initiative to improve the travel experience and boost inbound tourism to Oman, reported Times of Oman. The platform aligns with the airline’s broader strategy to enhance inbound tourism, which includes a stopover program with Visit Oman, efforts to increase direct traffic, and an expanding network, with Amsterdam and Rome being the latest additions. Additionally, in June, Oman Air joined the oneworld Alliance, providing access to a vast global network covering over 170 countries and territories through partner airlines. Michael Rutter, Chief Commercial Officer at Oman Air, said, “This platform is a natural extension of the work we’ve been doing to drive tourism into Oman, bringing together the elements we’ve been building: greater accessibility, stronger partnerships, and more compelling reasons to visit. It also marks an important step in our digital journey, as we continue to invest in more connected, guest-centric experiences. With TUI’s global reach and Oman Air’s renowned hospitality and service, we’re setting a new standard for holiday planning—whether in Oman or beyond.” David Schelp, CEO of TUI Markets + Airline, added, “Partnering with Oman Air allows us to bring our holiday expertise to a new market with huge potential. Oman is a remarkable destination, and this platform makes it more accessible to international travellers. We’re proud to support Oman Air in expanding their offerings while delivering the high-quality experiences TUI …

According to a recent report by Tourism Economics on behalf of Arabian Travel Market (ATM), 60% of travellers in the UAE trust Artificial Intelligence (AI) to plan every aspect of their trips, compared to 48% of travellers in other countries, with this figure predicted to rise as technology becomes more embedded into consumer habits. According to the report, AI is becoming a key tool for travellers planning trips to the Middle East. Nearly six in ten have used AI for travel planning, with 21% using it before their most recent trip. As AI adoption grows, it is expected to play an increasing role in delivering personalised recommendations and booking experiences for tech-savvy travellers. The research also confirmed that travel firms are harnessing AI to enhance customer service and drive economic impact. Travel technology is transforming the industry globally, changing the way travellers plan, book, and experience their journeys. In line with the digital transformation within travel and tourism, ATM 2025 provided a platform for experts across the technology, hospitality and events industries to discuss the implications for human connection as AI-powered tools, personalised service platforms, and data-led design become more prevalent. Speaking during the event, Amy Read, VP Innovation at Sabre Hospitality, said: “It is important to recognise that human connection is at the core of hospitality. When we think about innovation within hospitality, we try to find ways that amplify those key moments, rather than replace them. We want to free up staff time so that they can engage in more meaningful interactions.” Read acknowledged that it is vital for the industry to recognise that technology has changed guests’ expectations of hospitality providers as they now seek instant gratification and swift …

Sri Lanka’s largest investment and South Asia’s first integrated resort opened its doors, heralding a bold new chapter in the nations’ economic journey. Positioned at the crossroads of modern luxury and local artistry, City of Dreams Sri Lanka (COD SL), is a living showcase of Sri Lankan ambition, creativity and global vision. The transformative destination set to redefine the skyline, economy and future of Sri Lanka is the proud product of John Keells Holdings and Melco Resorts & Entertainment (Melco). It is where innovation, opportunity and national pride, converge to shape a modern and globally admired Sri Lanka. “This is a defining moment for Sri Lanka,” said Krishan Balendra, Chairperson of the John Keells Group. “City of Dreams is the largest private investment in our country’s history—an ambitious national vision brought to life. More than a development, it is a world-class destination designed to catalyse economic growth, elevate our global profile, and help shape a modern, forward-looking Sri Lanka that inspires generations to come.” Lawrence Ho, Chairman and CEO of Melco Resorts & Entertainment stated, “We are honored to partner with John Keells Group on this visionary project. City of Dreams Sri Lanka reflects a remarkable collaboration, combining Melco’s expertise with the warmth and culture of Sri Lanka. “Through our role in operating NÜWA and the entertainment and gaming offerings, we are proud to contribute to a destination that celebrates Sri Lanka’s unique identity while setting new standards for luxury and hospitality in South Asia.” Behind COD SL’s gleaming façade lies a story of collaboration and craftsmanship. Over the last year, more than 500 local artisans, hospitality professionals, and creatives, partnered with international designers and Melco’s global experts to bring this …

TOURISE, the bold new global tourism platform, announced the members of its cross-sector Advisory Board, a powerhouse of industry titans guiding TOURISE’s strategic direction and shaping the agenda of the inaugural global summit taking place in Riyadh from 11-13 November, 2025. TOURISE is where cross-sector convergence begins, a platform where leaders and visionaries debate, collaborate and take action to shape the future of tourism. The 14-member board brings together expertise from tourism, technology, aviation, entertainment, education, sustainability and media, making it one of the most intentionally cross-sector bodies in global tourism today. Together, they will champion TOURISE’s vision, ensure high-impact global issues such as equity, geographical representation and sectoral diversity are in spotlight and influence the long-term value of the platform. Chaired by His Excellency Ahmed Al-Khateeb, Minister of Tourism of Saudi Arabia, the Advisory Board represents an alliance of cross-industry leaders, assembled to elevate tourism on the global stage and shape a bold new vision for the sector’s future. “TOURISE is driving cross-sector global collaboration, and the formation of the Advisory Board ensures we are uniting diverse perspectives from representatives across the global tourism ecosystem,” His Excellency Ahmed Al-Khateeb said “Their visionary thinking and deep expertise will be essential in transforming TOURISE from ambition into action, ensuring the platform becomes a catalyst of innovation, investment, and sustainability in tourism for decades to come.” The TOURISE Advisory Board members are: • Julia Simpson, President & CEO, World Travel & Tourism Council. • Randy Durband, CEO, Global Sustainable Tourism Council. • Luis Maroto, CEO, Amadeus. • Blake Chandlee, former President of Global Business Solutions, TikTok. • Neil Jacobs, Founder of Wild Origins and former CEO of Six Senses. • Stephane Lefebvre, President, Cirque …

Starting 7th August, flights to Tbilisi International Airport will also increase to eight weekly flights, with double daily service on Thursdays, further enhancing seamless connectivity between Abu Dhabi and the Georgian capital. Air Arabia Abu Dhabi has increased the number of flights to Baku in Azerbaijan and Tbilisi in Georgia, offering more travel options for customers and supporting the growing demand for affordable and direct travel between the UAE’s capital and these popular leisure destinations. The airline now operates non-stop flights between Zayed International Airport and Baku’s Heydar Aliyev International Airport with a frequency of six weekly flights. The new schedule now includes flights every Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday, providing more flexibility for travelers exploring the vibrant city. “The increased frequencies to both Baku and Tbilisi reflect our ongoing commitment to strengthening our regional network while delivering greater convenience, flexibility, and value to our customers,” said Adel Al Ali, Group Chief Executive Officer. “These two vibrant cities remain popular among UAE residents and visitors alike. The enhanced schedules will not only reinforce travel and tourism ties but also offer a more seamless and accessible travel experience”. Air Arabia Abu Dhabi continues to expand its growing route network from the UAE capital. The airline recently launched new routes to Almaty in Kazakhstan and Yerevan in Armenia, further reinforcing its presence in high-demand leisure and cultural destinations across the region. The carrier currently operates a modern fleet of 12 Airbus A320 aircraft and plans to add two more aircraft before the end of the year to support its ambitious growth strategy and meet increasing passenger demand. Customers can now book their flights by visiting Air Arabia’s website, calling the contact center, …

According to data published by the Dubai Department of Economy and Tourism (DET) Dubai welcomed 9.88 million international overnight visitors from January to June 2025 – a 6% increase compared to the same period in 2024. Dubai’s evolving destination offering, driven by impactful public-private partnerships and amplified through a robust global marketing strategy, resulted in the city welcoming these visitors.  His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai, said: “Dubai continues to set new records in international visitation, reinforcing the strategic vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to make the city a major global business and tourism destination. This milestone reflects Dubai’s steady growth as a focal point for trade, investment, talent and opportunity and its rise as the world’s most connected city. Dubai’s ability to create compelling experiences that meet the evolving needs of visitors has strengthened its status as one of the world’s most sought-after destinations. From exceptional infrastructure to unique attractions, Dubai offers a model of excellence in the tourism and hospitality sectors grounded in innovation.” “As we advance the goals of the Dubai Economic Agenda D33, tourism will remain key to driving GDP growth and cross-sector value creation in the emirate’s economy. By continually anticipating the needs of travellers and exceeding their expectations, we are strengthening Dubai’s position as the world’s best city to visit, live, and work in. Partnerships, global campaigns, events, and a series of new openings showcased the city to both new and returning international visitors, while DET’s …

Dubai’s Museum of the Future celebrates another remarkable milestone, with more than 4 million visitors from around the globe since its official opening on 22 February 2022. This achievement reinforces the museum’s status as one of the world’s leading cultural and scientific landmarks, and among the most visited destinations both regionally and globally. This recent milestone comes less than four years after the museum’s opening, underscoring its growing appeal as an exceptionally unique destination that blends science fiction, immersive experiences, and visionary foresight within an integrated system of knowledge and culture. The museum truly embodies Dubai’s vision and mission to pioneer in foresight future-shaping. The Museum of the Future continues to fulfil its role as a global hub for innovation and future thinking, a unifying platform for changemakers, thought leaders, experts, and a key driver of scientific and technological progress on a global scale. His Excellency Mohammad Abdullah Al Gergawi, Chairman of the Museum of the Future, stated that the museum’s record number of visitors is a vivid embodiment of the exceptional vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to consolidate Dubai’s position as a global hub for the future and a destination that embraces creators, scientists, and innovators from around the world. His Excellency added: “The Museum of the Future embodies the ambition of Dubai to become a global capital for designing and shaping the future; a beacon of hope that brings together optimists and aspirants from all cultures and nationalities. The museum is not merely an architectural monument, it is a platform for empowerment and capacity-building, aiming to ignite the spark of inspiration in those …

Cheval Blanc, the LVMH hospitality announced a new project in partnership with Shamal Holding to debut Cheval Blanc maison in Dubai slated to open in 2029. The maison will feature 30 suites and 40 private pool villas, each reflecting Cheval Blanc’s unique design philosophy: contemporary yet timeless, immersive yet serene. A limited number of branded beachfront residences will offer an extraordinary opportunity for ownership – combining elegant, understated design with seamless access to the full suite of Cheval Blanc services. The project will be a discreet private island escape offering a rare blend of intimacy, architectural elegance, and beachfront living. Set within a preserved coastal landscape and surrounded by the Arabian Gulf, the development will pair Cheval Blanc’s signature refinement with Shamal’s bold vision for elevated placemaking. Every space will be crafted with intention, honouring the island’s natural setting while elevating the experience of modern luxury. Architecture and interiors will embody the maison’s quiet sophistication – an aesthetic of light, flow, and unforced beauty. Anchored in Cheval Blanc’s ethos of art de recevoir, the retreat will offer personalised wellness rituals, elevated dining journeys, and curated lifestyle moments designed to inspire connection, presence, and tranquility. This development forms part of Cheval Blanc’s selective international expansion strategy with the ambition to create distinctive destinations that reflect the brand’s commitments while meeting the expectations of its most discerning guests. It also marks an exciting step forward for Shamal as it continues to curate and develop exciting firsts for the region, reinforcing Dubai’s position as a destination for exceptional, world-class experiences in line with the Dubai 2030 vision.

Emirates is set to introduce a fourth daily flight between Dubai and London Gatwick from 8 February 2026. Flight EK069/070 will be operated by the airline’s newest aircraft, the Airbus A350, offering customers the opportunity to experience its latest generation interiors, including Business Class and Premium Economy. The fourth flight to London Gatwick brings the airline’s total London services to 12 flights across three airports, offering customers more departure time choices and greater flexibility. Emirates flight EK069 will depart Dubai at 17:05hrs, arriving in London Gatwick at 20:50hrs. The return flight, EK070, departs London Gatwick at 23:55hrs and lands in Dubai at 11:00hrs. * The new service’s unique timing as the last flight of the day between Dubai and London in both directions caters to customers traveling directly between the two cities. For those traveling to Dubai, the service provides the ideal arrival time for customers to check-in to their hotels and get a head start on their Dubai activities. Customers departing Dubai on the flight can make the most of their time in the city—finishing business meetings, enjoying extended shopping, or completing last-minute activities—before taking the evening flight to London. Operated by an A350-900 aircraft in a three-class configuration, Emirates’ new service EK069/070 will offer customers 32 lie-flat Business Class seats in a 1-2-1 layout, 28 Premium Economy seats, and 238 Economy Class seats. In addition to Emirates’ signature next-generation products and award-winning service, customers can look forward to cutting-edge tech touches like wireless charging in Business Class, electric window blinds with the Emirates Ghaf tree motif when closed in premium classes, digital inflight menus on ice screens, and more. Gatwick is set to become the second UK destination …