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GDS workshop held to enhance tourism in Oman

Oman News Agency shared that the Ministry of Heritage and Tourism organized a workshop on Global Distribution Systems (GDS) for reservations. The opening of the workshop was held under the patronage of Azzan Qassim Ali Busaidi, Undersecretary of the Ministry of Heritage and Tourism for Tourism. The workshop aims to propel the tourism industry in the Sultanate of Oman towards new horizons by increasing bookings in Omani hotels and enabling tourism establishments to leverage these systems in attracting a larger number of visitors to their facilities. GDS systems are central booking platforms that provide travel agents from various countries with real-time access to tourism services, such as flight and hotel rates, car rentals, and other essential traveler products. These systems serve as a crucial link between travel service providers (hotels) and reservation sources (travel agents), allowing them to efficiently manage bookings and distribute their offerings on a global scale. This workshop is part of the implementation of several initiatives and programmes aimed at promoting the Sultanate of Oman as a tourist destination while ensuring a prosperous future for the hotel sector in the country. The event brought together numerous hotel establishments in the Sultanate of Oman, with the presence of two major providers of Global Distribution Systems (GDS) services: Travelport and Amadeus. Representatives of these platforms had a unique opportunity to present their innovative solutions by facilitating direct communication between service providers and the hospitality sector in Oman across its various categories. The Ministry seeks to enhance Oman’s presence in the global tourism market and boost revenue flows in line with the Omani tourism strategy and comprehensive tourism development plan. In this regard, Haitham Al Ghassani, Director General of Tourism …

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Hotel Revenues in Oman Grow 27.8pc to RO 122m in July 2023

According to Oman News Agency the revenues of 3-5-star hotels in Oman stood at RO 122,530,000 as at the end of July 2023, up by 27.8% over the corresponding period in 2022. Statistics issued by the National Centre for Statistics and Information (NCSI) show that the total number of hotel guests grew by 25.8 percent to 1,098,157 by the end of July 2023, compared to 872,796 during the corresponding period in 2022. Hotel occupancy posted a growth of 10.3%. The number of Omani guests reached 411,551. Meanwhile, the number of guests form the GCC countries stood at 99,947, marking a rise of 19.1%. The number of the European guests also increased by 44.4% to stand at 259,649. The Americans were 33,420 were Americans (up by 3.3 percent), 6,365 were citizens from African countries (37 percent up), while the number of hotel guests from Asian countries stood at 163,779, marking an increase by 47.1 percent. The number of hotel guests from Oceania countries surged by 242.7 percent to 24,755.

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Finland becomes the first world country to test digital travel documents

The Finnish Border Guard has announced that Finns will be the first in the world to test digital travel documents starting from August 28 2023. According to the Border Guard, all Finns on Finnair’s flights who will be travelling to London, Manchester, and Edinburgh will be able to test the digital travel document. This means that they will have the chance to go through the controls faster without having to wait for a long period, SchengenVisaInfo.com reports. “The Finnish Border Guard invites passengers on Finnair’s Great Britain flights to test their digital travel document at the border check at Helsinki-Vantaa Airport starting on August 28, 2023. Finnair customers on the London, Manchester and Edinburgh routes have the opportunity to go through the border control faster and more smoothly than usual without queuing,” the statement of the Finnish Border Guard reads. As explained, passengers will be able to go through faster procedures by registering as voluntary users of a digital travel document. Once they register, they will be able to use their digital document when travelling from and to Finland. However, it has been stressed that the document can only be tested at the Helsinki Airport. Those who register to the system will be able to test the digital travel document until the end of February 2024. The digital travel document, known as DTC (Digital Travel Credentials), is being tested for the first time in the world, as the Border Guard explains. DTC is a digital version of the physical passport, and it is just as reliable as the latter. “DTC is a digital version of a physical passport and is equally reliable. It enables a smooth and fast border crossing …

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20% corporate travellers from the region are incorporating leisure experiences into Business trips : Musafir

Statistics echo this sentiment, with ‘bleisure’ tourism accounting for 30-35% of the global business tourism market and boasting a staggering worth of $500 billion (Dh2 trillion) in 2022. The upward trajectory is set to keep rising, with a projected growth rate of 20% over the ensuing decade. As the corporate travel industry regains its stride post challenges, the concept of ‘bleisure’ tourism, a blend of business and leisure travel, is quickly positioning itself as not only popular but also economically prudent, reveals Musafir Business, the leading all-in-one corporate travel management platform in the region by musafir.com. Sachin Gadoya, CEO and Co-Founder of musafir.com and Musafir Business, offers insights, “Following the pandemic, the sphere of ‘bleisure’ travel is witnessing a significant upswing in the region, with nearly 20% of corporate travelers thoughtfully weaving leisure experiences into their business journeys. Projections indicate that this number is destined to rise further by 15% in the times ahead.” This dynamic shift is evident as individuals extending their business trips by 1-2 days for leisure, and vice versa, becomes increasingly common. Forecasts predict these trips will span more destinations, boasting longer durations. Larger international companies are quick to adopt this trend, while smaller-scale and local firms, which are not multinational corporations, may take more time to embrace it. The average ticket price for corporate travel within the GCC ranges from AED 3,500 to 4,000, and this trend is expected to continue through 2024. Amid the scorching summer heat, corporate travel primarily entails outbound trips from the UAE. Prominent business travel destinations like Europe, the USA, and South East Asia proficiently address the diverse demands of corporate globetrotters, with ticket prices ranging between AED 5,500 to …

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Abu Dhabi wins bid to host 63rd International Congress and Convention Association Congress

Abu Dhabi has won the bid to host the 63rd International Congress and Convention Association Congress. Taking place from 20-23 October 2024 at Abu Dhabi National Exhibition Centre, the event will reaffirm Abu Dhabi’s position as an international hub for major MICE events. Abu Dhabi’s growing prominence as a preferred destination for global and regional businesses and tourists is evident with the delivery of more than 1,200 MICE events catering to 603,000 visitors throughout 2022 facilitated by the Abu Dhabi Convention and Exhibition Bureau, part of the Department of Culture and Tourism – Abu Dhabi. With Abu Dhabi International Airport serving as a hub for over 23 airlines connecting to more than 114 destinations, the emirate ensures convenient travel options for attendees. The International Congress and Convention Association is a knowledge hub and an advocate for the international association meetings industry. Part of its mission is to offer global entities education, connections, tools and resources to help them organise more effective and successful meetings. His Excellency Saleh Mohamed Al Geziry, Director General for Tourism at the Department of Culture and Tourism – Abu Dhabi, said: “It is an honour to be able to host the ICCA Congress in Abu Dhabi, which demonstrates the emirate’s growth as a MICE destination. This win has been possible due to the collective support from key stakeholders such as Abu Dhabi National Exhibition Centre as well as other local and regional partners. Through our commitment to forging strategic partnerships, we have positioned Abu Dhabi as a dynamic hub where businesses prosper and innovation thrives. By offering a wide array of distinct venues, hotels and year-round cultural, leisure and entertainment options, we deliver travel and business …

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Understanding Flight Delays Rights in the UK

Amidst the delays in flights in the UK, the International drivers association has shared some strategies to be used in order to transform a seemingly difficult situation to a much manageable one where travellers can control their time, finances and the overall travel experience to be a better one. “It is crucial to understand your rights when facing flight delays,” says Michael Bissona of the International Drivers Association. In the UK, air passenger rights are governed by EU law, which permits compensation for delays of three hours or more. Eligibility depends on the following conditions: Departure from an EU airport, or arrival at an EU airport with an EU airline. Delay is more than three hours. The airline is responsible for the delay. Ensure you cancel any booking or carparking to avoid surcharges. Keep Your Expenses Minimal Watch your spending. Many travelers tend to go overboard with unnecessary purchases during delays—steer clear of this trap! Be mindful of your budget and stick to buying only what is necessary. Keep a Record of Expenses “Keep a record of all expenses incurred during the delay. You may need these for your compensation claim,” advises Bissona. This includes meals, drinks, transportation, and even accommodation if necessary. How to Lodge a Compensation Claim Contact the airline, refer to the airline’s delay/cancellation policy, and state your claim for compensation. Include your flight details, length of the delay, and incurred expenses. Arm yourself with knowledge and persistence—sometimes, airlines might initially reject your claim, but if you’re eligible under EU laws, don’t shy away from appealing the decision. TIP: If unusual circumstances (like extreme weather or security risks) caused the delay, the airline might not be obligated …

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Colliers leads sale of Marjan Island Resort & Spa to RAK National Hotels

Leading diversified professional services and investment management company Colliers, led the sale of Marjan Island Resort & Spa on behalf of Manazil Group to RAK National Hotels LLC (RAKNH), a subsidiary of RAK Hospitality Holding LLC (RAKHH). The sale of the 300-key, 5-star property marks a significant milestone in both RAKNH’s investment strategy and the ongoing development of the emirate as a premier leisure destination. James Wrenn, Executive Director, Capital Markets, Colliers in MENA, said: “Colliers is delighted to have led the sale of the well-known Marjan Island Resort & Spa in Ras Al Khaimah on behalf of the vendor, Manazil Group. The investment represents further commitment by the buyer RAK National Hotels (RAKNH) to realise the exciting ambitions of Ras Al Khaimah tourism over the coming years. We wish RAKNH and the operator Accor the very best as the property enters a new era, and of course extend our continued best wishes to Manazil Group with their existing portfolio of quality hotel assets.” Alison Grinnell, CEO of RAK Hospitality Holding commented: “The acquisition of Marjan Island Resort & Spa underscores our continued investment in Ras Al Khaimah and recognises the huge opportunities in the emirate as it positions itself as an international leisure destination. The property is ideally located to capitalise on these opportunities, and working with our partner Accor, we believe we can transform the property into a unique destination for tourists.” Abdul Mohsen Al Hammadi, Chairman and CEO of Manazil Group said: “After being one of the first properties to open on Al Marjan Island back in 2014, Marjan Island Resort & Spa became a stepping stone for our Group to enter into the hotel business and …

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Exploring the Natural Wonders of the Philippines

The Philippines is a land of unparalleled biodiversity and enchanting beauty. Nestled in the heart of Southeast Asia, the country beckons those who seek awe-inspiring experiences through its pristine beaches, lush rainforests, towering mountains and vibrant coral reefs. Islands and Pristine Beaches The Philippines is world famous for its breathtaking beaches and crystalline waters. Feel the powdery white sands of Boracay beneath your toes, explore the remote coves of Palawan’s El Nido, and be mesmerized by the pink sands of the Great Santa Cruz Island in Zamboanga. You can also discover hidden lagoons, dive into vibrant underwater worlds, and bask in the sun’s warm embrace. Majestic Volcanoes and Mountains Nature enthusiasts and adventurers will find paradise among the Philippines’ majestic peaks, which serve as one of the best places to witness the sun rise or set. Opt to ascend to the summit of Mount Apo, the highest peak in the country, or traverse the dramatic landscapes of Mount Pulag and Mount Mayon. Find a moment of calm and peace from atop these peaks and be rewarded with panoramic vistas that defy description. Underground Wonders A world of mysteries awaits beneath the surface. One can delight in exploring the subterranean marvels of the Philippines, such as the Puerto Princesa Underground River in Palawan, a UNESCO World Heritage Site. Marvel at the intricate limestone formations and underground rivers that wind through captivating cave systems. Divers and snorkelling enthusiasts will be enthralled by the Philippines’ vibrant marine ecosystems. The Tubbataha Reefs Natural Park boasts a dazzling array of marine life, while the Apo Reef Natural Park is a haven for divers seeking encounters with manta rays and sharks. Unique Biodiversity The Philippines is …

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DCT Abu Dhabi expands holiday homes policy to include farms

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has unveiled updates to its holiday homes policy, with farmhouse owners now able to obtain licenses to transform their properties into holiday homes. The update is designed to diversify accommodation offerings available in the emirate and unlock new economic advantages for farm owners. The expansion of the policy is in alignment with recent decisions by the Abu Dhabi government which facilitates farm owners to secure licenses for economic activities. DCT Abu Dhabi’s updated holiday homes policy now includes farm stays, caravans, and RVs, and allows landlords and residential unit owners to obtain more than one holiday home license for multiple units, presenting a key opportunity for investors and property management firms. HE Saleh Mohamed Al Geziry, Director General for Tourism at the Department of Culture and Tourism – Abu Dhabi said: “Our expansion of Abu Dhabi’s holiday homes licencing policy to allow farmhouses to offer guest accommodations will support both Abu Dhabi’s hospitality and agri-tourism sectors. As the emirate witnesses substantial tourism growth, it is imperative that we continue to offer visitors unique and sustainable experiences that reflect our rich heritage and renowned Emirati hospitality.” DCT Abu Dhabi is providing guidance to farmhouse owners seeking to register their properties, including organising sessions on navigating the licensing system and clarifying the requirements. In addition, a comprehensive guidance manual has been made available on the official DCT Abu Dhabi website. Farmhouse owners have a grace period of six months to initiate the licensing process for their properties, aimed at ensuring a seamless transition and avoiding any potential penalties. Committed to fostering diverse and enriching experiences for all visitors to the …

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Cruise Saudi announced their exclusive collaboration with retail operator Gebr. Heinemann for their new premium cruise line, AROYA Cruises

This latest announcement forms part of Cruise Saudi’s wider strategy to partner with outstanding sector-leading vendors to ensure that AROYA Cruises offers the highest standard of services and facilities. Supplying more than 50 airlines, operating as wholesalers and retailers in over 90 countries, as well as supplying or operating shops onboard 240 cruise ships and ferries, Gebr. Heinemann is a giant in the travel retail sector. Forming a crucial part of the exceptional offering onboard AROYA Cruises, Gebr. Heinemann will work directly with the world’s best-known luxury brands and its wide range of products extends from perfume and cosmetics to confectionery, fashion, accessories, watches, and jewellery. Lars Clasen, CEO of Cruise Saudi, said: “AROYA Cruises will provide our passengers with joyful and memorable premium experiences, and a crucial part of this is the retail offering onboard. We are thrilled to be collaborating exclusively with Gebr. Heineman to deliver such an exceptional high-end retail offering.” Kerstin Schepers, Managing Director for the Cruise Business at Gebr. Heinemann SE & Co. KG: “We are very excited to be on board the AROYA Cruises. On its first ship we want to inspire travelers with our impressive employees and our spectacular assortment. We promise unforgettable shopping experiences to the guests.” The first of its kind, AROYA Cruises will aim to provide experiences and services specifically designed to embrace Arabian preferences, with a vision to reinvent the meaning of holidays in Saudi. The launch of AROYA Cruises marks a significant step in providing new holiday options for Saudi-nationals, expatriates, and regional guests. Due to set sail in 2024, AROYA Cruises will also form a part of Cruise Saudi’s wider goal to provide 50,000 direct and indirect …

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