Tag Archives: Wyndham

Sabre Hospitality renews Wyndham following accelerated migration

Sabre Hospitality announced a multi-year renewal with Wyndham Hotels & Resorts, following the hotel franchisor’s highly successful adoption of SynXis Property Hub, Sabre Hospitality’s property management system (PMS). With seamless integration to SynXis Central Reservation System as a single source of truth, SynXis Property Hub increases operational efficiency by reducing the time to execute routine tasks and allows hoteliers to access their property from anywhere through cloud-native technology. In a landmark achievement that showcases the decade-long partnership between the two companies, Sabre and Wyndham teams successfully migrated more than 5,000 Wyndham hotels to SynXis Property Hub, including the transition of 550 in a single record-breaking month, nearly one year ahead of schedule. This early completion is complemented by the migration’s efficiency, which reduced the expected transition downtime for the Wyndham properties by 34%, ensuring successful management of day-to-day operations. This milestone not only highlights an innovative leap, but also sets a new industry standard for large-scale technology migrations. “Completing this migration nearly a year ahead of schedule is a testament to the power of innovation and collaboration,” said Scott Strickland, Chief Commercial Officer (CCO) of Wyndham Hotels & Resorts. “Through our work with Sabre, thousands of Wyndham hotels now benefit from groundbreaking efficiencies, further enhancing their ability to serve guests and deliver great experiences day-in and day-out.” Strickland highlighted some of the immediate benefits of this migration for Wyndham properties and their daily operations. “For instance, service desk interactions have decreased by 50% compared to the legacy system after just 30 days of adoption. Additionally, by equipping our housekeeping with mobile solutions, we’ve increased clean room availability for guests by up to 15%. We’ve also streamlined the reservation delivery and …

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Wyndham continues growth momentum across Europe, Middle East, Eurasia and Africa reaching over 550 hotels across the region

Wyndham Hotels & Resorts continues its growth trajectory across Europe, Middle East, Eurasia and Africa (EMEA), reaching over 550 hotels across the region through a number of important openings in the year, and a strong line-up of property launches expected in the coming months. In the Middle East, Wyndham continued to bring more accommodation options to Dubai, with the launch of Wyndham Residences on Palm Jumeirah, one of the most popular landmarks in the emirate. In the first half of 2022, the total number of guests within the overall UAE hotel industry increased 42% year-on-year to reach 12 million, driven by The Expo 2020 Dubai and sustained by football’s biggest sporting event in Qatar, where Wyndham opened the 278-key beachfront Wyndham Grand Doha West Bay Beach, as well as Ramada by Wyndham Doha Old Town. Dimitris Manikis, President EMEA, Wyndham Hotels & Resorts, said: “Travel continues to bounce back and our continued expansion across EMEA is testament to the strength and the resilience of our industry. Our latest expansion marks a key step in our quest to make hotel travel possible for all, which is particularly relevant in a diverse region like the EMEA, where we see strong potential to expand our foothold in both new and existing destinations.” In the Kingdom of Saudi Arabia (KSA), Wyndham further cemented its presence with the opening of the 189-key Ramada by Wyndham Riyadh King Fahd Road, offering easy access to the capital’s businesses and commercial districts, an array of F&B outlets, a pool, an indoor sauna, a banquet facility, as well as a business centre with versatile meeting rooms. The latest opening represents the Company’s 13th hotel in KSA. In Turkey, Wyndham …

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Wyndham Hotels & Resorts further expands in the UAE with upscale Wyndham Residences in Dubai’s Palm Jumeirah Island

Wyndham Hotels & Resorts continues to strengthen its presence across the UAE with the opening of the 102-key Wyndham Residences The Palm. The opening marks Wyndham’s first collaboration with IFA Hotels & Resorts, a leading real estate developer specialised in mixed-use hotel and residential resort projects. Located in the Palm Jumeirah, one of the most popular landmarks in the emirate, Wyndham Residences The Palm boasts a mix of deluxe apartments ranging from modern studios to three-bedroom suites, a private white sand beach and other high-end amenities. With a number of connecting lobbies conveniently located throughout, it can also accommodate groups requiring five-bedroom apartments. The new property is part of Balqis Residences, one of IFA Hotels and Resorts’ mixed-use developments and offers luxurious accommodation to both residents and travellers who can enjoy scenic views of the Arabian Gulf and the dazzling Marina. Wyndham Residences The Palm is located within short distance to upscale restaurants and stylish nightclubs, and within easy reach of Aquaventure Waterpark, Palm Jumeirah Boardwalk, The Pointe and Nakheel Mall. Popular attractions such as the Burj Khalifa, The Dubai Mall and the Dubai Frame are also a short drive away. It has also convenient access to both Dubai and Al Maktoum international airports. The property is the latest addition to Wyndham Hotels & Resorts portfolio in the UAE, reaching 22 hotels, of which 14 are in Dubai alone. Michel Augier, Regional Director Middle East and Africa, Wyndham Hotel & Resorts, said: “Wyndham Residences The Palm offers premium accommodation to both regional and international travellers who wish to explore the impressive Palm Jumeirah location. The opening of this hotel marks an important step in expanding our range of accommodation options …

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Retaining staff during the pandemic, Wyndham hotels Ajman enjoy 70% occupancy

Speaking with TTME at a recent interview, Ravi Santiago, Cluster General Manager for the three properties in Ajman; Ramada Hotel & Suites by Wyndham Ajman, Ramada by Wyndham Beach Hotel Ajman, and Wyndham Garden Ajman Corniche and Group Financial Controller for R Hotels stated, “We are blessed to enjoy 70% occupancy during the month of September, once the lockdown was lifted, we started implementing simple promotions that included some very attractive packages for the guests. This soon grew in number and we kept on ensuring that the guests had something more every time they would book with us. One of the key drivers of success was the staff that contributed every step of the way. We believed that a motivated staff is the way forward in the hospitality industry as it is service oriented, hence today we are very lucky to enjoy this success mainly due to the proactive initiatives by the owners and management. In fact, now we are hiring new staff for the properties in Ajman.” Once the lockdown was lifted, slowly the domestic tourists started their staycations, at first they started off with simple promotions to lure more domestic tourists in to the properties, soon, the hotels located in Ajman started receiving more guests which made them enjoy a really steady occupancy rate. When the first wave of the pandemic hit the industry, everyone was caught off guard, however, some were proactive in their approach to dealing with the hitherto known issue at hand hence, re-strategised a plan that would have a long term benefit overall that would ensure sustainability and smooth operations for a period yet to be known. The owners and the management team at …

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Wyndham Hotel Group appoints Rogier M. Hurkmans as Cluster GM

Wyndham Hotel Group has now entrusted Rogier M. Hurkmans as Cluster General Manager for two of its hotels in the UAE. Hurkmans who was earlier the opening GM at the Wyndham Dubai Marina will now oversee TRYP by Wyndham located in Barsha Heights as well. In his new role, Hurkmans will be responsible for the opening of TRYP by Wyndham property located in Barsha Heights, which is due in the first half of 2017, as well as continuing to oversee operations at Wyndham Dubai Marina. With more than two decades of experience in the hospitality industry, Hurkmans brings a wealth of expertise and experience with reputed hotel chains including InterContinental, Hilton, Steigenberger, Swissôtel and Bilderberg working on a number of hotel openings, renovations, and rebranding projects.

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