Tag Archives: Q2 2026

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) announced that it is updating the Abu Dhabi Hotel Classification Manual to reflect travel trends and deepen relationships with stakeholders by providing guidance on quality standards. The manual establishes clear standards in categories from housekeeping to soundproofing to safety, and is used to determine a hotel or resort’s star rating from one to five stars. First produced in 2007, featuring mandatory minimum criteria and rating criteria, the manual was updated in 2018 to add a guest experience index, mystery shopping and product designators. The new edition is designed to build on this work and add further refinements, creating a global benchmark for hospitality excellence and guest experience. HE Saleh Al Geziry, Director General for Tourism at DCT Abu Dhabi, said: “The updated Hotel Classification Manual will deliver on Abu Dhabi’s Tourism Strategy 2030 by positioning Abu Dhabi as a thought leader in global hospitality regulation and enhancing the emirate’s alignment with international benchmarks while showcasing unique service excellence elements. It provides granular detail and guidance that chart a clear path for hotels as we meet the strategy’s goal of increasing visitors by more than half between 2023 and 2030.” The updated manual will have changes in three main areas. It will reflect current global best practices, expand category definitions to widen coverage to more hotels and resorts, and introduce accolades to recognise hotels that exceed expectations in specific areas. Visitors, hotels and investors will all benefit from the update: visitors through elevated and more consistent hotel experiences, hotels through new opportunities to differentiate their offering via specialised classifications, and investors through streamlined infrastructure requirements that reinforce Abu Dhabi’s …

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