Tag Archives: Emirates

As travel rebounds from the impact of the pandemic, Emirates is busy preparing for its busiest period yet, with over 550,000 customers expected to fly out from the UAE between June and July on over 2,400 weekly network-wide departures. The airline continues to add flights and frequencies where possible as it ramps up its summer schedule, and will be operating close to 80% of its pre-pandemic capacity, or over 1 million weekly seats this summer to serve demand. Daily booking volumes are accelerating as summer holidays draw closer, and Emirates is urging customers who haven’t planned their holidays or made travel arrangements to get ahead and book now to ensure they are able to travel on their preferred dates and flights. This year, travellers from the UAE will be heading to Emirates’ six UK destinations, Cairo, Amman, Emirates’ nine Indian points, Manila and Beirut to visit family and friends. Leisure travel traffic from the UAE will also be at an all-time high, with scores of travellers, mainly families and couples, making their way to Bangkok, Istanbul, Vienna, Zurich, Nice, Phuket, Singapore, Oslo, Kuala Lumpur, Brisbane and the west coast of the US for extended summer holidays as more countries continue open up for tourism and drop their entry restrictions. As many customers have been waiting for almost two years to travel, Emirates is working hard to ensure it provides an incredible onboard experience, and a seamless journey on the ground. On the ground, customers can look forward to a speedy process when they utilise the airline’s biometric path in Terminal 3 for a contactless journey from select check-in desks, Emirates lounges and boarding gates. The airline has also introduced other …

Emirates adds another First Class experience with a new Home Check-in Service that offers customers the option to check in from home in a comfortable and convenient manner. This service is provided free of charge to Emirates’ First Class customers based in Dubai and Sharjah, where the Check-in Agents will visit their homes or hotels at pre-booked timings to complete all check-in formalities, including document verification, checking-in of baggage, and issuing boarding passes. There is an allocated counter at the airport for any last-minute extra luggage. The Check-in Agents will take the luggage directly to the airport, while customers can choose to go to the airport at their convenience using the pre-booked Emirates complimentary chauffeur-drive service. The complimentary Home Check-in service must be booked at least 24 hours prior to flight departure time and the latest check in for the home service is six hours before the flight’s departure. On arrival at Dubai International airport (DXB), which must be minimum of 90 minutes prior to the flight, customers can proceed directly to immigration and security, and then continue to Emirates’ dedicated First Class Lounge. All Emirates customers can experience a smooth and contactless experience at the airport by using the Emirates App to check-in and issue a mobile boarding pass and using the Emirates’ self-service bag drop. Registered customers can continue hands-free through the airport by using the integrated biometrics tunnel and smart gates at DXB. First Class customers can enjoy a full complement of trademark services located within the Emirates First Class Lounge, such as: a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler, four fine champagne vintages at the dedicated Moet and …

Emirates and Airlink have officially activated their codeshare partnership. The Emirates and Airlink partnership makes it easier for customers to create their ideal itinerary and benefit from seamless connections and a single booking reference across eight domestic South African cities via the airline’s gateways Johannesburg, Cape Town and Durban. Travel itineraries can now be booked on emirates.com, with travel agents as well as online travel agents (OTAs). Tickets booked from June 2022 are available for travel immediately. Emirates customers can now book a wide range of additional flights, including eight destinations from Johannesburg, five destinations from Cape Town and one point from Durban. Examples of some new route options include Bloemfontein, Hoedspruit, Port Elizabeth, Kimberley, George, and East London, amongst others. Emirates currently offers double daily flights to Dubai from Johannesburg, daily flights to Dubai from Cape Town and five weekly flights to and from Durban. The airline is also driving more connectivity options that provide value through a better experience for its customers. With the revival of its South African Airways partnership, as well as its codeshare agreement with Airlink, and interlines with Cemair and FlySafair, the airline has expanded its reach to 79 regional points in southern Africa.

Emirates and Jebel Ali Free Zone (Jafza), have signed a Memorandum of Understanding to explore joint cooperation and initiatives targeted at attracting more investments into Dubai by supporting new and existing businesses registered or licensed in the free zone. Under the MoU, both parties will explore opportunities to offer a number of travel-related incentives for new and existing SMEs and larger businesses, including potential enrolment in the airline’s Business Rewards programme. The MoU was signed by Dina Al Herais, Emirates’ Vice President, Commercial Products, B2B Corporate & Leisure, and Ebtesam Ahmad Alkaabi, Head of Sales, Jafza Sales. The signing ceremony was also attended by Adil Al Ghaith, Senior Vice President, Gulf, Middle East & Central Asia, and Ahmad Al Haddad, Chief Operating Officer, Parks and Zones, DP World UAE. Adnan Kazim, Chief Commercial Officer for Emirates Airline, said: “We are pleased to partner with Jafza to support Dubai’s efforts in cementing its leadership position as one of the world’s preferred investment destinations. Dubai’s vibrant business environment continues to gain momentum in attracting new companies and foreign firms, start-ups and talented entrepreneurs across a wide range of industries. Emirates has been a long-standing supporter of a number of initiatives targeted to support SMEs and innovative start-ups in our home base the UAE, and today’s signing with Jafza reinforces our commitment to help stimulate diverse economic activity in Dubai by providing companies with a range of highly competitive travel incentives so they can scale up their businesses both regionally and globally.” Ahmad Al Haddad, Chief Operating Officer, Parks and Zones, DP World UAE said: “Since its inception, Dubai has built a reputation as a global business ecosystem. It is a magnet for …

Emirates reaffirmed its partnership with Mauritius by signing a Memorandum of Understanding (MoU) with Mauritius Tourism Promotion Authority (MTPA). The current agreement builds on the existing partnership between the two entities to promote tourism to Mauritius from key markets across the Emirates network. The MoU was signed at the 2022 Arabian Travel Market, the region’s largest travel trade event in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group. The agreement was signed by Mr. Ahmed Khoory, Emirates’ SVP Commercial West Asia & Indian Ocean and Mr. Arvind Bundhun, Director, Mauritius Tourism Promotion Authority (MTPA). Ahmed Khoory, SVP Commercial West Asia & Indian Ocean at Emirates said, “We enjoy a long-standing partnership with Mauritius and have had a fruitful association in the past. The renewal of this partnership is a testament of our commitment to boost tourism to the island nation.” “As international borders reopen and travel restrictions ease, we remain deeply committed to support initiatives that boost inbound tourism and increase leisure traffic to Mauritius. Emirates’ second daily flight will now start from 23 June to facilitate summer travel from the Americas, Europe and the Middle East to the island nation. The extension of our partnership reiterates our commitment to Mauritius and enables joint initiatives to undertake tourism recovery,” he added. Honourable Louis Steven Obeegadoo, Deputy Prime Minister and Minister of Tourism said, “We are delighted to be renewing this MoU with Emirates as we pursue the strong partnership, we have developed over almost 20 years. Mauritius tourism is recovering fast, and some markets are already performing better than prior to the pandemic. We therefore welcome the increase in …

Emirates and Royal Air Maroc launched a codeshare partnership, providing more travel options and connection choices for customers of both airlines between Dubai and Casablanca, and beyond.  Effective later this month, both airlines will place their marketing codes on each other’s flights between Casablanca and Dubai to a total of 209 combined destinations. The new partnership will offer customers from both airlines more ways to book and connect their travel between the two airlines’ networks. The codeshare agreement will also provide customers with more competitive single-ticket, multi-journey fares and baggage transfers to their final destination. The new codeshare flights are available for sale through royalairmaroc.com, emirates.com, travel agents, OTAs and through retail sales offices. Emirates customers will be able to access 17 destinations in Morocco beyond Casablanca, as well as to 63 international destinations, including an extensive North, West and Central African network spanning 25 points. Royal Air Maroc customers can access Emirates’ extensive network beyond Dubai of over 130 destinations, including 60 cities across the Middle East, United States, West Asia and the Far East. Adnan Kazim, Chief Commercial Officer Emirates Airline said: “We are delighted to enhance our partnership with Royal Air Maroc to a codeshare and offer our customers an unparalleled selection of destinations across Morocco, and a huge choice of onwards points in Africa. This partnership will further help strengthen our network connectivity, providing leisure and business travellers with more choice and convenience when connecting between both of our airlines. We look forward to developing our relationship together to provide greater benefits for our customers.” “We are very pleased to conclude this important partnership with Emirates which will contribute to the reinforcement of our traffic, and …

Emirates landed in Bali for the first time since the suspension of flights in 2020 due to the pandemic. Emirates flight EK398 landed in Denpasar International Airport (DPS) at 22:20 hrs on 1 May, and was welcomed by a spectacular water cannon salute to inaugurate the airline’s return. The operating cabin crew of the flight and the passengers were welcomed at the airport with the traditional joged bumbung dance performance, which reflected Bali’s unique culture and rich heritage, followed by a cake cutting ceremony in attendance of representatives from DPS Airport. The resumption of Emirates’ services to Bali, comes with the easing of international travel restrictions, and ramping up of global operations. Emirates flight EK398 departs Dubai at 09:10 hrs, landing in Bali at 21:29 hrs. The return flight EK399 departs Bali at 00:05 hrs, arriving Dubai at 05:00 hrs. The airline is currently operating five-weekly services, and will scale up its operations to the island with a daily service starting from 1 July 2022. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents. Emirates continues to invest in the comfort and safety of its customers both on air and on ground. The airline has implemented a comprehensive set of measures throughout all to provide its passengers with the highest safety standards at every step of the journey. Customers travelling from Dubai can also take advantage of the contactless biometric path at Dubai International for a quicker journey at the airport with minimum to no human interaction.

With Eid Al Fitr approaching and more travellers planning to take to the skies, Emirates is responding by offering more flights across seven cities in the GCC and Middle East. The airline is stepping up its schedule by adding 23 flights and layering on additional seats with the deployment of both A380s and Boeing 777s between 28 April and 8 May to the four cities it serves in KSA, as well as to Kuwait, Beirut, and Amman. In the Kingdom of Saudi Arabia, Emirates will be layering on two additional flights on 2nd and 8th  May to serve demand in and out of Riyadh. In Jeddah, the airline will add five flights served by its Boeing 777, and will be upgrading one of its existing flights to an A380, to become an all A380 operation. Medina will also be served with four additional flights during this time, and travelers from Dammam will also have the option of one extra flight on 28 April as they start their holidays. This year, Emirates customers in KSA will be venturing to Dubai for their Eid Al Fitr celebrations, in addition to the Maldives, Paris, Bangkok, Mauritius, Manila and Los Angeles in the US. Popular destinations for Kuwaiti travelers this year include Dubai, the Maldives, Manila, Bangkok, London, Mauritius and Paris and Emirates will be operating eight additional flights served by its Boeing 777 during Eid. Emirates will be layering on three flights served by its Boeing 777s to the airline’s existing Beirut schedule to accommodate for more travelers as they head home to visit friends and relatives. Amman flights served by the Boeing 777 will also be upgraded with higher seat capacities. Travellers …

In response to growing passenger demand for air travel, Emirates will double its flights between Algiers and Dubai from two to four weekly, starting 1 May 2022. The service currently between Algiers and Dubai will no longer be linked with Tunis, offering more flexibility and convenience to travel to Dubai and onwards to Emirates’ extensive network of more than 130 destinations. Emirates is also the only airline serving Algeria with private, enclosed First Class cabins, offering premium customers an enriched experience across every touchpoint of the journey. Emirates will utilise its Boeing 777-300ER aircraft between Algiers and Dubai, and the new flights will operate on Saturdays and Sundays, in addition to the current Tuesday and Thursday services. Flight EK758 departs Algiers at 15:45hrs, arriving in Dubai at 01:05hrs the next day. EK757 departs Dubai at 08:45hrs, arriving in Algiers at 12:55hrs. Omar Alhemeiri – Manager Algeria commented on the boost of services: “We have seen a marked increase in passenger demand to and from Algiers, especially to Dubai and onwards to other destinations that are gradually opening or easing their restrictions across our network.  We hope that by increasing our frequency into Algeria, we are able to support traffic flows in and out of the country as it continues its post-pandemic economic recovery, and it is also a testament to our commitment to Algeria. We have been operating flights for almost 10 years, connecting Algerians to the world and offering a world-class experience onboard, whilst prioritising the health and safety of our customers. We look forward to boosting our services further in the future to provide better travel options for our customers as they take to the skies again.” Since …

Emirates will soon launch NFTs and exciting experiences in the metaverse for its customers and employees.  The airline, which has earned a reputation for its innovative products and customer-centric services, today unveiled its plans to build signature brand experiences in the metaverse, alongside both collectible and utility-based NFTs. The first projects are already underway, with launch anticipated in the coming months. Emirates also announced that its Emirates Pavilion at the Expo 2020 site will be repurposed into a centre for innovation, bringing talent from all over the globe to bring to life the airline’s future-focused projects including those relating to the metaverse, NFTs and Web3. HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “Dubai and the UAE are blazing the way in the digital economy, having a clear vision supported by practical policies and regulatory frameworks in areas such as virtual assets, artificial intelligence, and data protection. “Emirates has always embraced advanced technologies to improve our business processes, enhance our customer offering, and enrich our employees’ skills and experiences. We are excited about the opportunities in the digital space of the future and are committing a significant investment in financial and resourcing terms, to develop products and services using advanced technologies that will deliver on revenue, brand experience, and business efficiencies. “It is fitting that our future-themed Emirates Pavilion at Expo is being repurposed as a hub to develop cutting-edge future experiences aligned with the UAE’s vision for the digital economy.” Emirates continues to engage with industry partners on its Web3 strategy, and recruit talent for its pipeline projects. No stranger to delivering experiences and engaging with customers in the digital world, …