Tag Archives: Emirates

Emirates has announced an exciting new offer for travellers planning to visit Dubai this summer. Starting from 22 May to 11 June 2023, people who purchase an Emirates return ticket in First Class or Business Class to or stopping over in Dubai, will be able to enjoy a complimentary two night stay at 25hours Hotel Dubai One Central. While those travelling in Premium Economy Class or Economy Class can enjoy a complimentary one night stay at Novotel World Trade Centre, Dubai.* This special offer is valid for all return tickets to or stopping over in Dubai for more than 24 hours, for travel dates between 26 May 2023 and 31 August 2023. The offer is available on bookings made on emirates.com, Emirates call centre or ticket offices, and via participating travel agents, made at least 96 hours in advance of passengers’ arrival. Based right next to Dubai’s iconic Museum of the Future, the 5* 25hours Hotel Dubai One Central draws inspiration from traditional Bedouin culture and design, but with a modernised twist. Lose yourself in a culinary experience from North Indian Cuisines to Bavarian beer across the five amazing in-house restaurant and bars all over the hotel. If you’re looking to relax, travellers can unwind in the Extra Hour Spa, a unique, rooftop sauna that overlooks the stunning city of Dubai. Located within the Dubai International Convention and Exhibition Centre (DWTC), Novotel World Trade Centre, Dubai, gives off a luxurious yet homely vibe right in the heart of the city. Relax by the pool and enjoy signature cocktails and light meals from Chills Pool Bar, and cap your adventure off with listening to a live music performance at the soul …

A recent enhancement to Emirates’ inflight connectivity means that all Emirates passengers in every class of travel can enjoy some form of free connectivity once they sign up to Emirates Skywards. The development has resulted in an additional 30,000 Economy Class passengers connecting to complimentary onboard Wi-Fi every week. Emirates has constantly been at the forefront of inflight Wi-Fi developments and has to date invested more than US$ 300 million dollars into onboard connectivity. All Emirates Skywards members in every class of travel can now enjoy some form of free connectivity. Skywards members, whether Blue, Silver, Gold, or Platinum tier, travelling in any class, whether Economy, Premium Economy, Business or First Class will enjoy free app messaging. Additionally, First Class passengers will have unlimited free internet if they are Skywards members, enabling them to shop or work online while inflight, as will Silver, Gold and Platinum Skywards members travelling in Business Class. Platinum Skywards members have complimentary internet access in all classes. The increase in free connectivity has been very well received by Emirates’ passengers following changes in January 2023 and the airline today sees an average of 450,000 users per month. This represents a 30% increase of passenger use in 2023 versus the same period last year. Currently almost 10% of all passengers are utilising the complimentary onboard Wi-Fi. On routes through the Americas, almost 20% of passengers connect to Wi-Fi onboard, and on European and Africa routes the usage is over 11% of all passengers. Patrick Brannelly, SVP Retail, IFE & Connectivity commented: “Emirates has persistently worked with our service providers to optimise and improve the connectivity experience. In March we delivered about 55% more data per customer …

Taking a step forward in its drive to offer customers the convenience and assurance of digitally enabled travel journeys, Emirates will require most passengers departing Dubai to use a mobile boarding pass instead of a printed paper version, from 15 May onwards. Passengers checking in at Terminal 3 will receive their mobile boarding pass via email or SMS. Passengers who check in online can load their boarding pass into their Apple Wallet or Google Wallet, or retrieve their boarding pass on the user-friendly Emirates App. The checked-in baggage receipt is also emailed directly to passengers, or available in the Emirates App. This initiative will significantly reduce paper waste while simultaneously offering a convenient and speedy digitised check in experience for passengers departing Dubai. It reduces the risk of lost or misplaced boarding passes, giving passengers peace of mind when travelling. The mobile boarding pass can be used throughout the travel journey – in Dubai Duty Free, at security and for boarding, simply by showing the boarding pass on the phone. Emirates agents and airport staff will simply scan the QR code on the mobile boarding pass as passengers move through the airport and onto the aircraft. Some passengers may still require a physical boarding pass to be printed – for instance when travelling with infants, unaccompanied minors, passengers requiring special assistance, passengers with onwards flights on other airlines, and all passengers travelling on flights to the US. The option to print a boarding pass is available by request to Emirates agents at check-in counters, if passengers do not have a mobile device, or if they are unable to access the information on their devices for reasons such as: running out …

Emirates successfully wrapped up its participation at the 30th edition of Arabian Travel Market (ATM), welcoming over 16,000 visitors to its stand, hosting over 300 meetings to strengthen business relationships, and forging collaborative partnerships with tourism organisations from across its network. The huge turnout of visitors, who experienced the airline’s products across every class, is yet another demonstration of its highly sought after experiences, as the industry continues to make a huge comeback. The airline once again featured its full suite of on-board experiences, including its highly popular, Premium Economy Class, Boeing 777-300ER Game-Changer First Class fully enclosed private suites, Boeing 777 Business Class seat, the newest generation A380 OnBoard lounge, along with other iconic products such the First Class Shower Spa and the latest version of its A380 Economy Class seats. The airline also showcased its many sustainability initiatives happening across the business. Its AI Gallery produced 800 personalised pieces of inspirational travel artwork. Continuing its strong focus on close collaboration and meaningful partnerships with tourism entities and airlines to unlock growth and offer travellers more options, the airline inked agreements with eight tourism boards, including Indonesia’s Ministry of Tourism and Creative Economy, the Moroccan National Tourism Office, Tourism Authority of Zimbabwe, Tourism Seychelles, Mauritius Tourism Promotion Authority (MTPA), the Sri Lanka Tourism Promotion Bureau, the Bahrain Tourism and Exhibition Authority and Zambia Tourism. All of the partnership agreements are focused on boosting tourist arrivals to each country and capitalising on developing incremental demand for air travel. Emirates also signed an MoU with Etihad Airways to provide travellers additional itinerary options when visiting the UAE, with the aim of boosting tourism from key source markets by enabling visitors to …

Emirates Airline and Etihad Airways have signed a Memorandum of Understanding (MoU) to expand their interline agreement and provide travellers additional itinerary options when visiting the UAE. This first of its kind agreement between the two UAE carriers aims to capitalise on opportunities to boost tourism to the UAE from key source markets by enabling visitors to experience more than one destination in a single itinerary. This summer, customers of each airline will be able to purchase a single ticket to fly into either Dubai or Abu Dhabi, with a seamless return via the other airport. The new agreement also provides travellers planning to explore the UAE with the flexibility of one-stop ticketing for their full journey and convenient baggage check-in. In the initial stages of the expanded interline, each carrier will focus on attracting visitors to the UAE by developing inbound interline traffic from select points in Europe and China. The ‘open jaw’ arrangement will allow visitors to cover as much ground as possible when exploring Abu Dhabi, Dubai or any other emirate, saving time by removing the need to fly home via their arrival airport. Customers travelling into the UAE also have the option of ‘multi-city flights’, with the choice to travel from one city on both carriers’ networks, and conveniently returning to another point served by either Emirates or Etihad. The MoU was signed at Arabian Travel Market by Adnan Kazim, Emirates’ Chief Commercial Officer, and Mohammad Al Bulooki, Chief Operating Officer, Etihad Airways, in the presence of Sir Tim Clark, President, Emirates Airline, and Antonoaldo Neves, Etihad CEO, along with other senior representatives. Sir Tim Clark, President, Emirates Airline said: “We are pleased to be working …

Emirates has signed Memorandum of Understanding (MoU) at the Arabian Travel Market 2023 in Dubai with the Sri Lanka Tourism Promotion Bureau. The agreement reaffirms the airline’s commitment to the island-nations and outline key joint initiatives to promote trade and tourism. Emirates has pledged its renewed support to promoting tourism in Sri Lanka with an agreement that includes a host of initiatives designed to promote and play a key role in the revival of the nation’s tourism and trade industries, and comes as part of the airline’s long-standing commitment to Sri Lanka which now spans 37 years. The MoU was signed by Ahmed Khoory, Emirates’ Senior Vice President, Commercial West Asia & Indian Ocean, and K.P.P. Siriwardana, Managing Director of Sri Lanka Tourism Promotion Bureau, in the presence of Adnan Kazim, Emirates’ Chief Commercial Officer. Signalling the deepening of a strategic cooperation between Emirates and Sri Lanka Tourism forged in 2022, the new MoU details joint initiatives and opportunities for collaboration, including developing  programmes to boost tourism to the Indian Ocean nation by showcasing it to customers across its global network. The airline will also engage with its network of agents in key strategic markets to promote Sri Lanka, develop special packages tailored to new and existing traveller segments, in addition to collaborating on joint familiarisation trips to raise awareness of the destination’s many varied offerings in key feeder markets. Emirates launched its services to Sri Lanka in 1986 and since then has carried more than 11 million passengers on the route. The airline currently provides two direct daily flights to Colombo and an additional daily service via Male. It is also the only international carrier to serve the country …

Emirates is showcasing its latest roster of innovative products and fan-favourites at this year’s 30th edition of Arabian Travel Market, which got underway on 1 May. A milestone year for the event, which is celebrating its third decade of connecting the travel industry, this year also marks Emirates 30th year of partnership and commitment to ATM. When the exhibition first opened its doors thirty years ago, Emirates flew 15 aircraft to 30 cities and carried close to 2 million passengers. Today, Emirates is the world’s largest international airline serving over 140 destinations on more than 200 wide-body aircraft, connecting tens of millions of travellers across the globe each year, and making Dubai one of the most globally connected cities for travel, tourism and business. Over the years, the airline’s presence has expanded and evolved at ATM. In 2007, Emirates unveiled its huge ‘Globe’ stand, a captivating three-storey spherical structure which literally ‘turned’,  featuring  the airline’s industry-first private suite in First Class on its Airbus A340-500 in a specially recreated area.  Later, the 9.5 metre tall structure focused on the airline’s tremendous network expansion featuring Emirates destinations, and on the fringes of the stand, its cabin products on the A380 and Boeing 777 across all classes, as well as its sports sponsorships around the world. In 2016, the airline unveiled its ‘Infinite Possibilities’ stand at ATM, a futuristic display showcasing its industry leading products and services for visitors to experience before boarding their next Emirates flight. Standing at 8.5 metres tall and taking almost 9 days to assemble, Emirates’ ‘Infinite Possibilities’ stand was one of the tallest exhibitor stands at ATM, weighing in at 166 tonnes, equivalent to one third of …

In the heart of Dubai’s bustling financial district, Emirates launched a new City Check in and Travel Store, enabling customers to conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport. Located in the elite ICD Brookfield Place in Dubai International Financial Centre (DIFC), the state of art facility will be open from April 27. As part of Emirates’ continuous investment into enhancing customer experience, the City Check-in and Travel Store has a prime and premium location for busy professionals in Dubai’s finance hub and allows customers to drop their luggage as early as 24 hours and up to 4 hours before a flight, arriving at the airport at leisure. Customers can visit the space and check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check in kiosks, at dedicated desks with Emirates agents, or with the help of the world’s first ever check in robot assistant – Sara. Sara is an innovative portable robotic check-in system, who can match faces with scanned passports, check passengers in, and guide them to the luggage drop area. With an eye-catching 2.5 metre LCD screen showing the latest destination content from Emirates, and more screens showing an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space which offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check in – with paid valet parking and self-parking ensuring an elevated, hassle-free check in experience for Emirates passengers. Visitors can also get expert advice and offers on trending destinations, while dedicated travel consultants can assist with purchasing tickets for future …

Advancing its sustainability efforts, Emirates and dnata have joined the United Nations Global Compact (UNGC), a voluntary global initiative that promotes responsible business practices and the advancement of the Sustainable Development Goals (SDGs). HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “In the UAE’s Year of Sustainability, we are pleased to join the United Nations Global Compact, which is another step forward in the Emirates Group’s efforts to embed sustainable and responsible business practices across our operations. “Emirates and dnata have always taken a balanced approach to growth. Reflecting Dubai and the UAE’s long-term vision, we are tireless in our pursuit of excellence and progress, and we embrace the values of tolerance and respect. We will continue to invest in technologies, people, and partnerships to improve our business performance, expand our positive impact on the communities we serve, and reduce our environmental impact,” he added. As participants of the UNGC, Emirates and dnata commit to implementing the Global Compact’s Ten Principles in the areas of human rights, labour, environment, and anti-corruption, and to report on its progress on these efforts annually. The Group will benefit from access to the UNGC’s extensive tools and resources to engage with its employees across the globe and improve their learning and training in Sustainability. The Emirates Group’s ongoing environmental initiatives focus on 3 areas: emissions reduction, responsible consumption and the preservation of wildlife and habitats. In June 2022, dnata pledged US$100 million to be invested over 2 years to enhance environmental efficiency in its operations. In January, Emirates successfully operated a milestone demonstration flight using 100% sustainable aviation fuel (SAF) in one engine, supporting collective industry …

Emirates announced it will launch a new daily service from Dubai to Montréal, starting 5 July. Montréal becomes Emirates’ second gateway in Canada, complementing its passenger services to Toronto, which have been operating to Ontario’s capital city since 2007. The launch of services to Montréal comes as the UAE and Canada aim to deepen economic cooperation between the two nations and stimulate benefits to the aviation and tourism sectors, in addition to enhancing trade flows and commercial links. The daily flights to the new destination will help cater to the huge demand for direct flights between Dubai and Canada, particularly to its two largest metropolitan hubs, and provide more choice for travellers when flying to Canada. Passengers from Montréal can enjoy the airline’s award-winning services to and through Dubai, and connect safely, seamlessly and efficiently to Emirates’ global network of over 130 destinations in over 70 countries and territories. The daily flights between Dubai and Montréal will operate as EK243/244 with a Boeing 777-300ER aircraft in a three-class configuration, offering a premium travel experience across its cabins. Passengers can enjoy Emirates’ award-winning travel experience aboard its wide-body aircraft with 8 First Class suites, 42 lie-flat seats in Business Class and 304 seats in Economy Class. Tickets to Montréal go on sale today for flights starting 5 July and can be booked on emirates.com, the Emirates App, or via travel agents. The flights will operate with timings as follows (all times are local):