Tag Archives: DTTAG

Dubai Travel & Tour Agents Group (DTTAG) has partnered with WingsWay Training Institute (IATA Authorized Training Center) to introduce a dynamic series of monthly Skill Enhancement Programs tailored exclusively for DTTAG members. This initiative aims to enable travel professionals in Dubai with skills and insights to be at the forefront of the competitive travel and tourism industry in the region. These monthly sessions are free for all DTTAG members. The inaugural session, “Top 5 Keys to Delight Your Customers,” is being followed by a program on “Strategic Negotiation Skills”. Both have received an enthusiastic response from attendees. The interactive workshops provide actionable strategies to the participants to elevate customer service and foster client loyalty. Every registered participant eagerly shows up and we saw a full house of excited learners. “DTTAG continues with its effort to bring value for its members and hence have collaborated with the award-winning team of WingsWay Training Institute” said Asim Arshad, President, at Dubai Travel & Tour agents Group. “This collaboration with DTTAG is a significant step towards our shared vision of continuous professional development,” said Shakir Kantawala, Co-Founder and Managing Partner, at WingsWay Training Institute. “By combining our expertise in skill-based training with DTTAG’s commitment to excellence in the travel sector, we are creating valuable opportunities for professionals to upskill, adapt, and lead in this competitive market.” This annual calendar of complimentary sessions, exclusively for DTTAG members, will be conducted monthly and will cover a diverse range of topics, including customer experience, digital transformation, sales strategies, negotiation skills, contract management and operational excellence. Each program is designed to provide immediate, real-world application to help participants drive performance and innovation within their organisations.

Dubai Travel and Tour Agents Group (DTTAG) has been restructured with the appointment of Asim Arshad, CEO, Orient Travel, as the President of the group along with Sumit Acharya, Managing Director BCD Travel, as the Vice President. The group has also revamped the Executive Committee to include industry stalwarts from leading travel agencies, namely Jamal Abdulnazer -CEO Cozmo Travel, Aubrey Heldt – General Manager Kanoo Travel, SavioVaz – Vice President Dnata Travel, Nasir Khan – CEO Al Nabooda Travel, JayaramIyer – Managing Director Sharaf Travel, Narendra Bhatia – Managing Director Team Travel, Santosh Cheriyan, Regional General Manager Akbar Travel. The groups Executive Committee members have been actively working closely with many travel companies and entities in order to coordinate and devise the best strategy to steer their businesses out of the challenges they are currently facing due to COVID-19. Managing the impact of the post COVID scenario on the travel industry and meeting potential changes to consumer behaviour and expectations are key areas of focus for DTTAG and its members in the immediate future. Therefore, DTTAG is playing a pivotal role in facilitating a forum for travel agency members to interact with one another with the goal of meeting needs of a variety of consumers and simultaneously achieving their own business goals through support and cooperation offered by the group’s members and government organisations involved with the Travel and Tourism industry. DTTAG, which enjoys the ongoing support of Emquest a division of the Emirates group and other associate members, has embarked upon an aggressive membership drive among the travel agency community by demonstrating value and effectively representing them with various airlines, government departments, IATA and other partners in the travel …