Category Archives: Hotels

BWH Hotels (BWH) announces plans for significant growth of its portfolio in the Middle East  in 2024 and beyond. BWH executed signings of brand-new management deals in Saudi Arabia, BWH will soon bring eight new hotels and one new branded residence in the region into its portfolio of brands, with other development prospects in the works. BWH is demonstrating its commitment to growth in the Middle East with these new signings and associated management agreements. The new additions will feature its “core” brands as well as several boutique and extended stay brands.   The new hotel signings include: o Best Western® at Taysir Hotel Makkah (150 rooms) o Best Western Plus® at Taysir Hotel Makkah (150 rooms) o Best Western Premier® at Taysir Hotel Makkah (150 rooms) o BW Signature Collection® Jeddah (48 rooms) o Best Western Makarim Palace Rabigh (91 rooms) o Shades, Aiden® by Best Western (120 rooms) o Executive Residency by Best Western®, Al Shafa Hotel Jeddah (200 rooms) o Best Western Kindah Hotel Makkah (420 rooms) o Best Western Plus Madinah Hotel (560 rooms) The Executive Residency by Best Western, Al Shafa Hotel Jeddah, the Best Western Kindah Hotel Makkah, and the Best Western Plus Madinah Hotel reflect significant milestones for the brand as they will be directly managed by BWH. “As tourism continues to gain momentum in this region, our team is taking notice,” said Wytze Van den Berg, Vice President of International Operations EMEA at BWH. “It is important for us to grow all aspects of the brand across chain scales, from value-driven offerings and boutique options to WorldHotels’ upper upscale selections. These announcements are also exciting as BWH Hotels is pleased to be directly …

Middle East government policy and its pivotal role in the growth of tourism and hospitality sectors globally fell under the spotlight on the second day of The Hotel Show, the undisputed flagship event for the Middle East’s hospitality industry. Speaking during the opening session of the Hospitality Leadership and F&B Forum, Nadeem Zaman, Group Chief Strategy Officer at Rua Al Madinah Holding in Saudi Arabia, explained his company, which is PIF-owned, has a mandate to build 47,000 keys over the next 10 years. The Kingdom as a whole expects to add around a quarter of a million keys by 2030, while the objective is for international tourism to triple from around 26 million to 75 million within that same period. Such goals are impossible without intricate collaboration between government and developers, be it in terms of legislation, policy, or even societal development in general. “It’s all about understanding how we can align interests to make this a win-win situation for everyone,” said Zaman, whose company is partnering with local universities and vocational training hubs to help Saudi citizens earn qualifications and enter the hospitality industry. “Hilton, who we’ve also signed with, have as of today 55 per cent of their workforce Saudi nationals and the first female GM of Hilton was put into Makkah. Imagine that, even five years ago, that was never something that anyone could even contemplate, so it’s about keeping an open mind.” Later in the afternoon, the subject of government policy was raised again during a session on sustainability in hospitality. Highlighting last year’s COP 28 summit and the UAE Government’s engagement, John Timson, Accor’s Vice President for Sustainability and Safety – Premium across the Middle East, …

Continuing its expansion in the Middle East and North Africa (MENA) region, Swiss-Belhotel International, announced the signing of an agreement for Swiss-Belresidences Rivan, an upscale new residential development, located in Cairo, Egypt. The agreement was formalised at the Swiss-Belhotel International’s regional headquarters in Dubai on May 14th and the official launch event took place in Cairo on 2nd June, 2024. This sealed the deal between the owning company Al Tameer Al Arabia for Real Estate Development and Investment Sae and Swiss-Belhotel International. Eng. Marzouk Mansour Abdelrazek Namnam, owner and CEO of Al Tameer Al Arabia for Real Estate Development and Investment Sae, said, “With our extensive experience in real estate and collaborations with major global companies and consultancy firms, we are unveiling a new vision to revolutionise real estate in Egypt. Our goal extends beyond creating residential, administrative, or commercial units; it is about crafting environments that enhance daily life through upscale and sustainable developments. Our collaboration with Swiss-Belhotel International for developing Swiss-Belresidences Rivan reflects our commitment to creating a new standard for high-end living in Cairo, while contributing positively to the city’s growth.” Gavin M. Faull, Chairman and President of Swiss-Belhotel International, said, “We are glad to partner with Al Tameer Al Arabia for Real Estate Development and Investment Sae to bring this project to life. The Swiss-Belresidences Rivan in Cairo embodies our commitment to providing high-quality accommodation options in prime destinations. Our growth in the MENA region continues to be a key focus of our global expansion strategy. With our winning partnership philosophy, we work hand in hand with owners and investors to achieve the desired business objectives that the Swiss-Belhotel International is known for globally.” Laurent A. Voivenel, Senior …

After nine consecutive years of Green Globe certification, the Mercure Dubai Barsha Heights Hotel Suites and Apartments has enhanced its sustainable credentials by achieving gold certification of the internationally renowned Green Globe Certification (GGC) programme, which is specifically designed for the travel & tourism industry. During a recent independent audit and assessment carried out by Green Globe’s preferred partner in the Middle East, Dubai-headquartered sustainability consultancy Farnek, the property achieved a rating of 96%, having complied with or exceeded more than 380 rigorous sustainability indicators. Farnek’s dedicated team also supported hotel management with its Hotel Optimizer, a comprehensive and data-driven energy performance monitoring software tool. Through efficient measuring, tracking, monitoring, and benchmarking of energy and water consumption, as well as waste management, the hotel was able to calculate its carbon footprint during 2023. Highlights of the recertification included an annual energy performance savings of 4.3% through multiple retrofits, such as chiller optimisation, frequency controls for fresh air handling units, and LED light installation. The hotel also managed to save 2.6% on water consumption by fitting 300 tap aerators and diverting 21% of its waste from landfills through innovative reduction and recycling initiatives. The hotel also offset 100% (19 tonnes) of the carbon emissions generated from business travel made by its management team and saved 12% of the carbon emissions generated by individual guests. Levent Tasbas, General Manager at Mercure Dubai Barsha Heights, said, “We are proud of our sustainability achievements over the past nine years. This year, we have achieved gold certification, and next year, we are aiming for platinum certification. Putting that into perspective, currently, only two hotels in the UAE hold that status within the GGC programme, underscoring our drive and …

Rotana announced the opening of Al Manakha Rotana in Madinah, Kingdom of Saudi Arabia (KSA). Each of the hotel’s 512 rooms and suites is thoughtfully designed and equipped with modern fittings and furnishings. Many of the rooms also offer uplifting views of Madinah’s most sacred site, the Prophet’s Mosque, adding a touch of serenity to every stay. For guests looking to maintain their fitness, a fully equipped gym with sweeping vistas over the holy city’s landmarks is located on the 12th floor. To ensure a comfortable and inclusive environment, specific timings are allocated for male and female guests. With a landmark location in the centre of the holy city of Madinah, Al Manakha Rotana aims to serve travellers seeking a unique cultural experience, as well as the millions of pilgrims who partake in the annual Islamic pilgrimage to Madinah, home to Islam’s second holiest shrine, the Prophet’s Mosque. Commenting on the announcement, Philip Barnes, CEO of Rotana, said: “We’re thrilled to inaugurate the new Al Manakha Rotana in the historic city of Madinah. Religious tourism remains a key pillar of Saudi’s economy and plays a vital role in supporting the Kingdom’s growth strategy. Marking our tenth property opening in Saudi Arabia is a proud milestone for Rotana, reinforcing our commitment to the country and serving all travellers to the holy city.” Situated in front of Islam’s second-holiest shrine, the Prophet’s Mosque, and surrounded by vibrant shops and cafes, as well as iconic historical sites such as Omar bin Khattab Mosque and Al Ghamamah, the four-star Al Manakha Rotana offers a haven of comfort and convenience for pilgrims and travellers alike. In addition, the property offers four distinctive dining venues, including two …

Aman Group announces Janu Dubai in DIFC, anticipated to open in 2027. The visionary hospitality group recently unveiled plans for Aman Dubai which will be set in a prime location directly on Jumeirah Beach. This announcement follows the successful launch in March 2024 of Janu’s inaugural property, Janu Tokyo, which made an indelible mark as the city’s newest luxury destination, captivating guests with the energetic spirit of its dining scene and landmark wellness centre, setting a new standard in hospitality. Janu Dubai, located in the business heart of Dubai International Financial District (DIFC), will sit in a key position close to world-class retail, restaurants, entertainment venues, and in close proximity to Downtown Dubai. It will offer sweeping views across the skyline towards the Burj Khalifa on one side and garden views on the other. A leading Pritzker Prize-winning architecture practice, Herzog & de Meuron has been appointed as the building’s architect, with plans to make the property the first of its kind in the UAE by embracing a connection to nature through expansive outdoor terraces and balconies with abundant planting and gardens. Janu Dubai is owned by Alia Developments, an investment vehicle backed by local and international investors. It will be led by H&H Development, a leading real estate developer with a proven track record in the UAE. H&H Development will serve as both a shareholder of the project and the development manager. Pioneering a new direction in luxury hospitality, Janu – derived from the Sanskrit word for ‘soul’ – is a hotel brand designed for a new era of restorative travel, enriching lives through transformative experiences, which celebrate genuine human interaction, playful expression, and social wellness. Janu Dubai will …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) announced an agreement with Hilton to further enhance the emirate’s destination offering.  The agreement, which was signed at Arabian Travel Market 2024, will enable guests staying at Hilton hotels in Abu Dhabi this summer to enjoy special benefits and discounts at various iconic landmarks throughout the emirate. This initiative aims to enrich the stay experience for guests while showcasing the diverse cultural and leisure offerings Abu Dhabi has to offer. Additionally, Abu Dhabi’s vibrant events will be integrated into Hilton’s regional promotional activities, amplifying the visibility of the emirate’s cultural and tourism initiatives across a wider international audience base and giving Hilton guests insight into the Emirate’s exciting calendar of events. Abdullah Yousuf, Director of International Operations at DCT Abu Dhabi, said: “Through our collaboration with Hilton, we are bridging the gap between visitors and their next wonderful experience in the Emirate, introducing them to enriching sights, landmarks, and events, and encouraging them to discover more about Abu Dhabi at their own pace. This partnership aligns with the objectives of our Tourism Strategy 2030, contributing to our goal of making Abu Dhabi a leading global destination and achieving sustainable tourism growth.” Guy Hutchinson, President, Middle East and Africa, Hilton, said, “We have a longstanding relationship with DCT Abu Dhabi and are delighted to sign this latest agreement, which will see us partner to amplify Abu Dhabi’s tourism initiatives and support Hilton’s properties in the emirate. Our four hotels in Abu Dhabi are the ideal base for visitors to enjoy all that the emirate has to offer including theme parks, world-class dining and pristine beaches. We look forward to building …

The Board of Directors of NEOM announced Jaumur, the largest cosmopolitan luxury community set on the coast of Gulf of Aqaba, designed to serve the highest standards of future livability and active lifestyle. Two distinctive destination hotels within Jaumur offer 350 luxurious rooms and suites, inviting guests to enjoy the breathtaking views and embrace all aspects of modern coastal hospitality and sporting activities.This new addition promises a unique blend of experiences on both land and sea, complementing NEOM’s evolving regional development in northwest Saudi Arabia. Jaumur is an exclusive residential community thoughtfully master planned around an inspiring marina for more than 6,000 residents. Embedded into the varied topography of the Gulf of Aqaba coast, it features 500 marina apartments and nearly 700 luxury villas, boasting waterfront access and private mooring. The marina serves as the focal point of the development, the beating heart around which the vibrant community of Jaumur thrives. A monumental 1.5-kilometer aerofoil rises above the largest of the yacht berths, providing year round protection for yacht owners and a haven for the marina’s residents and guests. The aerofoil incorporates a gravity-defying cantilever to form a stunning entrance to the marina, welcoming the world’s largest superyachts. The sculptural structure is a landmark that serves as the perfect base for all the marina attractions, for committed yachting enthusiasts and adventurers seeking personalized experiences. The marina promenade will be a place alive with entertainment, leisure and cultural experiences, hosting year-round arts events and performance programs, complemented by signature retail stores and world-class dining options. Jaumur’s commitment to innovation and learning is embodied in the development’s state-of-the-art deep-sea research center and top-tier international boarding school. The research institute is dedicated to …

Servantrip announced a global strategic partnership with Holidayme dedicated to empowering travel agents and service providers worldwide under the Traveazy Group. The partnership will provide Holidayme – which has 10,000+ travel agent clients in over 50 countries and is based in Dubai – with full access to Servantrip’s portfolio via an API connection. As such, the clients of Holidayme will have access to a portfolio of 100,000+ curated tours & activities experiences in the main destinations Holidayme is selling. In addition, users of Holidayme can gain access to the wider Servantrip portfolio of 700,000 exceptional experiences catering to diverse travelers. Meanwhile Servantrip’s many supplier partners benefit from strengthened distribution through Holidayme’s 10,000+ travel agencies, giving them access to incremental, hard-to-reach, real-time bookings. In addition, Holidayme’s travel agent clients gain a cross-selling opportunity through the functionality that Servantrip offers that allows users to make several bookings in the same reservation. Anand Srinivasan, Chief Business Officer, Holidayme said: “Our travel agents rely on us to deliver the finest and most exclusive products at competitive prices. After a thorough market evaluation, we found Servantrip to be the ideal partner. This collaboration ensures that our travel agents can access an unparalleled selection of tours and activities, enhancing the value and experience we offer to our clients.” Manuel Núñez, CEO at Servantrip added:  “We are hugely excited to be working with such a well-known brand that is so dedicated and passionate about giving its travel agent clients the best of everything. At Servantrip we understand the importance for frontline travel agents of having the right tours & activities products and how that in-destination part of the package can make or break a sale, whilst also making someone’s …

Accor has been saying ‘ALL Thanks To You’ over the month, at a series of appreciation events hosted by the formidable Accor sales teams. Designed to acknowledge and recognise the value its partners, clients and corporate advisors bring to Accor, the events, hosted in Dubai, Riyadh, Abidjan, and Istanbul proved to be a momentous success, with over 1000 travel partners across a wide range of industries, coming together to enjoy the Accor hospitality. The coordinated events were also an opportunity for Accor to showcase its brands, new hotels, and introduce new key executives across the sales and business events teams. The Group’s ALL Meeting Planner programme, where year-round, event organisers can earn points and use these to cover up to 15% off their event bill and access redemption rewards, including world-class experiences, was also highlighted. Continuing the theme of thanks and appreciation, the Sales team, along with representatives from over 80 hotels across Middle East, Africa and Türkiye visited with key clients in each destination to update on the Group’s commitment to sustainability, which includes removing all single-use plastic items from the guest experience and reaching net zero carbon emissions by 2050, Hotel refurbishments and new developments. Paul Stevens, Chief Operating Officer, Premium, Midscale & Economy Division, Middle East, Africa and Türkiye at Accor, said: “Our ALL Thanks to You appreciation events held across key destinations within the Middle East, Africa and Türkiye region were a great success. “The gatherings were a celebration of the strong bonds that unite us with our trade partners and clients acknowledging our heartfelt gratitude for their invaluable support and loyalty to Accor. “In a world where relationships matter more than ever, we look forward to continuing to …