Tourism Breaking News
Reollo Travel, in collaboration with SriLankan Airlines, recently hosted an exclusive Familiarization (FAM) Trip to Thailand and Sri Lanka for leading travel agencies from the UAE. Participants represented Sharaf Travel, Al Shamsi Travels, Al Saqr Travels, ATS Travel, Al Hind Travel, Zawaya Al Sadeem Travel, Al Rahal Tours, and Al Fursan Travel. The group departed from Dubai on 12 November for a four-night discovery of Pattaya and Bangkok, followed by a two-night stopover in Sri Lanka to experience the tropical beachfronts of Bentota and the vibrant urban attractions of Colombo. SriLankan Airlines, the national carrier of Sri Lanka, ensured a smooth and memorable journey to Bangkok with seamless connections via Colombo. From warm hospitality to attentive onboard service, the airline demonstrated its signature Sri Lankan charm. The comfortable travel experience quickly became an early highlight of the FAM trip, boosting participants’ confidence in recommending SriLankan Airlines to their valued clients. Reollo Travel, a leading B2B wholesaler, curated a diverse portfolio of hotels across all destinations to showcase the most appealing choices for Middle Eastern travellers. Stays at Jomtien Thani Pattaya, Valia Hotel Bangkok, NH Sukhumvit Bangkok, Cinnamon Bentota Beach, and Cinnamon Life – City of Dreams allowed agents to gain firsthand insight into product offerings they can confidently promote. Complementing these stays, the group also received warm hospitality and guided property tours from Amari Pattaya, The Landmark Bangkok, Cinnamon Lakeside Colombo, and Cinnamon Grand Colombo, each providing exclusive presentations and hosted meals.
The itinerary delivered a well-balanced blend of cultural exploration, hotel inspections, and memorable experiences across all three destinations. In Pattaya, the agents visited the famous Viewpoint, enjoyed a full-day Coral Island excursion, and discovered the city’s vibrant coastal highlights. Bangkok offered an immersive cultural journey with temple visits, a lively floating market experience, a scenic river cruise along the Chao Phraya, and time to explore the city’s popular shopping districts. The Sri Lanka segment featured a diverse mix of nature, heritage, and modern attractions, including the Madu Ganga Boat Safari, Turtle Hatchery, Galle Dutch Fort, Colombo’s iconic Lotus Tower, and an exclusive tour of Cinnamon Life. The FAM trip proved to be a remarkable success for both Reollo Travel and SriLankan Airlines. The hands-on exposure deepened participants’ destination knowledge, strengthened supplier relationships, and equipped agents with the confidence to actively promote Thailand and Sri Lanka across the UAE market.
Special appreciation is extended to Mr. Jayantha Abeysinghe, Regional Manager – Middle East, and Ms. Gayani Jayawardena, Sales Manager – Dubai & Northern Emirates from SriLankan Airlines, along with Mr. Desmond Alosious, Deputy General Manager, Reollo Travel Dubai, whose dedication and coordination played a pivotal role in the success of the program.
Testimonials
“This FAM trip opened up excellent opportunities for future business. The hotel inspections, product knowledge, and destination experiences will help us increase our sales and strengthen our offerings for Thailand and Sri Lanka.”
— Mr. Mohsin Qayyum, Al Shamsi Travels
“My sincere appreciation to Reollo Travel and SriLankan Airlines for organizing such a well-planned and insightful FAM trip. The itinerary, hotel visits, key attractions, and cultural experiences were exceptionally curated and highly relevant to Middle East travellers.”
— Kamardeen C M, Al Saqr Travel
“This FAM trip provided deep insights into Pattaya, Bangkok, Bentota, and Colombo. The hotel visits and destination highlights were extremely useful for creating stronger itineraries for our clients.”
— Muhammad Fayis, Al Rahal Tours
“This journey was more than a familiarization trip; it was an inspiring learning experience. The attention to detail and depth of engagement with each destination were outstanding. It will significantly enhance the way we design and recommend travel to our clients.”
— Joshy John, Al Hind Travels
“A well-planned itinerary that highlighted the best of Thailand and Sri Lanka. The hotel visits, excursions, and cultural experiences were truly valuable for developing new products for our market.”
— Rolino Babu, ATS Travel
