Tag Archives: partnership

HotelREZ and Sabre agree to renew decade-long technology partnership

Sabre Corporation announced the renewal of the longstanding technology partnership between HotelREZ dedicated to connecting independent properties with bookers worldwide, and Sabre Hospitality. This renewal reaffirms HotelREZ and Sabre’s mutual commitment to leveraging both companies’ strengths, combining Sabre Hospitality’s cutting-edge technology with HotelREZ’s unparalleled representation services. The agreement marks the continuation of the partnership, utilizing Sabre Hospitality’s comprehensive suite of products, including Sabre Global Distribution System (GDS), SynXis Booking Engine, and Channel Connect, to enhance HotelREZ’s extensive range of hospitality solutions across more than 2500 customers. Both companies’ broad portfolio of hospitality solutions empower hoteliers to create and deliver a unique and differentiating guest experience based on their specific brand. “It’s essential to deliver both exceptional technology to our hotel customers to enhance revenue generation opportunities for their properties, whilst optimizing their use and potential through global representation and demand generation,” said Mark Lewis, CEO and founder of HotelREZ. “Sabre’s advanced technology and customer-centric approach aligns seamlessly with HotelREZ’s vision and roadmap solidifying our collaborative partnership.” By leveraging Sabre’s technology solutions, HotelREZ customers will benefit from Sabre Hospitality’s SynXis Platform and distribution technology to promote their content to hundreds of thousands of travel agents globally. In addition, HotelREZ customers will have access to Sabre’s SynXis Booking Engine, which offers a simple booking process to help hotels convert shoppers into guests while maintaining full control of their customer relationships and upselling with merchandising. This collaboration provides hoteliers with solutions that enable them to maximize revenue and operate more efficiently. “Global hospitality providers, such as HotelREZ, require access to robust technology solutions coupled with an expansive network of distribution channels to effectively reach customers and drive conversions,” said Frank Trampert, senior vice president, …

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Emirates Skywards ‘pops the cork’ on exclusive experiences with Moët Hennessy

Emirates and Moët Hennessy ring in the new year with an exclusive, money-can’t-buy-experience for Skywards members. Starting from today, elite members can bid Miles with Skywards Exclusives for a chance to win a trip to France with LVMH (Moët Hennessy Louis Vuitton) to discover the idyllic vineyards in Champagne and charming streets of Paris. Starting from 250,000 Skywards Miles, the once-in-a-lifetime opportunity includes a two-day trip to Champagne and two-day trip to Paris. The offer is applicable to all Emirates Skywards Gold and Platinum members and valid for travel from 25 April until 29 April 2024*. Sip and stroll through the Champagne region From 25 to 27 April, members can expect: A one-night hotel stay for two guests at the Royal Champagne, including all meals. A one-night stay for two guests at Château de Saran, Moët & Chandon’s exclusive home, including all meals. Exclusive tastings, cellar visits and vineyard explorations. A bespoke Dom Pérignon tasting in the private lounge. An exclusive Moët & Chandon Grand Vintage dinner. A visit to the historic Abbey of Hautvillers. City of lights and culinary delights From 27 to 29 April, members can look forward to: A two-night stay for two guests at Le Meurice Hotel, including all meals. A fine dining experience with Moët & Chandon Exclusive tour of the Dior Museum. A Michelin-starred dinner with Dom Pérignon. A visit to the Iris Van Herpen exhibition at Musée des Arts Décoratifs and Le Louvre. A scenic cruise on the Seine River to end the holiday in style. For more information, click here. Enjoy the world’s best Champagne onboard Emirates Emirates passengers have enjoyed Moët Hennessy Champagnes onboard for more than 30 years. Thanks to …

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Red Sea Global Collaborates with Zain KSA and Serge Ferrari Group to Launch Innovative Telecom Towers at Ummahat Island The inauguration of these towers coincides with the opening of The St. Regis Red Sea Resort.

Red Sea Global (RSG) with Zain KSA and the French Serge Ferrari Group, has announced a new technical breakthrough to deliver a groundbreaking digital experience at Ummahat Island. Through this strategic partnership, which aims to maximize joint sustainability efforts, RSG and Zain KSA have designed and installed innovative telecom towers to provide visitors with an unprecedented communication experience that combines speed and efficiency of service. At the same time, the towers are fully blended with the aesthetic elements of the island, ensuring that guests enjoy an exceptional experience on the white beaches of Ummahat, with its charming turquoise waters and stunning landscapes. Completion of the towers coincides with the opening of The St. Regis Red Sea Resort, with Nujuma, A Ritz Carlton Reserve, also located on the island, preparing to welcome its first guests imminently. “Today, we are developing a future of stunning destinations with putting people and planet at the center. As we aspire to be leaders in sustainable development and environmental responsibility around the world, we are well aware that achieving this ambitious goal requires being surrounded by partners who share a common development vision, a common ethical and social commitment, as well as a desire for innovation and uniqueness. Our strategic partnership with Zain KSA, a leading provider of telecommunications and digital services, is once again yielding an unprecedented technological milestone. We are confident that we have a partner capable of turning all our digital ambitions into reality, through its extensive experience in innovation in the telecommunications and digital services sector,” said Group Head of Technology at Red Sea Global, Dr. Ahmed Al Suhaili. The project had four main objectives: provide an ideal 5G service; enhance the island’s …

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Travelport becomes One Global Travel’s preferred GDS partner to support community of Travel Management Companies

Travelport announced that it is One Global Travel’s preferred Global Distribution System (GDS) partner. As the only GDS provider to One Global, the international community of leading independent travel management companies (TMCs) formed by World Travel Inc. and Clarity Business Travel Management, Travelport will provide access to retail ready content and superior search, shop and servicing capabilities delivered through the Travelport+ platform. One Global TMCs will also benefit from Travelport’s complete New Distribution Capability (NDC) solution, which empowers agents and travel managers to easily compare offers side-by-side and seamlessly service NDC bookings for their travelers. “At One Global we are 100% committed to building trusted and transparent relationships with our suppliers that bring true value to our international community of TMC partners,” said Polly Smoothy, Global Supplier Partnership Manager at One Global Travel. “Travelport is our preferred GDS partner of choice to deliver a broad range of travel content and technology tools.” “Business travel expectations are changing drastically, and employees want the ability to book and manage their work trips quickly, easily and with more control. That is why we designed Travelport+ to help TMCs operate as modern retailers and give travelers more self-service options,” said Paul Broughton, Director of Business Development, EMEA and APAC at Travelport. “Our partnership with One Global will drive modern retailing forward in the corporate travel sector, providing TMCs, their clients and business travelers with greater personalization, more convenience and truly modern experiences.”  

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Riyadh Air collaborates with Accenture to build core technology capabilities

Riyadh Air has signed a three-year strategic agreement with Accenture to help deliver its technology foundation and capabilities as part of its vision to be the world’s first digitally native airline. The initiative will enable Riyadh Air to operate in a new era of aviation with digital services at its core, using cutting-edge technologies such as cloud data and AI to help deliver a seamless travel experience for its guests and employees. The core enterprise system will enable the company to scale as it aims to offer over 100 destinations by 2030. Accenture will help set up Riyadh Air’s cloud-only infrastructure, cybersecurity capabilities, managed services and operations as the airline gears up for its launch. Adam Boukadida, chief financial officer of Riyadh Air, said, “As a digitally native airline, Riyadh Air will be at the forefront of innovation and technology, allowing us to deliver world-class service to our guests. There is a considerable amount of unseen work taking place behind the scenes enabling both our operations and user experience, with Accenture, as our strategic technology partner, helping us to deliver, secure and operate foundational capabilities.” Emily Weiss, senior managing director at Accenture and head of its Travel practice globally, said, “The launch of Riyadh Air is a landmark moment for the aviation industry as a whole; a brand-new airline that’s designed from the ground up, harnessing the latest technologies to create hyper-connected experiences that meet the demands of today’s, and tomorrow’s travelers. Drawing on our deep industry and digital expertise, we are proud to be collaborating with Riyadh Air to help shape the future of travel.” Boukadida added, “Accenture is pivotal in enabling Riyadh Air’s cloud-first strategy, and our unique …

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ATM establishes official partnership with ICCA and GBTA as global business travel spending to reach US$1.8 trillion by 2027

Arabian Travel Market (ATM) announced a strategic partnership with the International Congress and Convention Association (ICCA) and the Global Business Travel Association (GBTA) for the upcoming edition of the event, which takes place from 6-9 May 2024 at the Dubai World Trade Centre. The renowned global organisations have been appointed as ‘Knowledge Partners’ for the regional trade show, providing in-depth insights and opportunities for the thriving segments of business events and travel. According to the ICCA statistical forecast, which charts the history and performance of the International Association Meetings Industry from 1963 to 2022, 10,602 business events were recorded worldwide last year, of which 9,009 (85%) were in-person. This represented an astounding 349% increase from the previous year when only 2,007 in-person events occurred. Interestingly, the Middle East accounted for the highest percentage of in-person delegates (94%) in last year’s official figures. The business travel industry is also experiencing significant growth, as evidenced by statistics from the 2023 GBTA Business Travel Index™ Report, which found that the global business travel industry rebounded faster than expected in 2023. Pent-up demand following the pandemic and healthier economic conditions than forecasted were highlighted as significant contributing factors for this shift. The report also stated that global business travel spending rose by 47% to $1.03 trillion last year and is expected to grow to nearly $1.8 trillion globally by 2027. Danielle Curtis, Exhibition Director, Arabian Travel Market, said: “All of the latest research suggests that the business events and business travel sectors are going from strength to strength. These sectors have always been important verticals at ATM, and the official partnership with ICCA and GBTA for the 2024 edition will take our offering to …

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Riyadh Air and IBM sign collaboration agreement to establish technology foundation of the digitally led airline

Riyadh Air and IBM announced the signing of a strategic agreement in which IBM Consulting will be the lead systems integrator to support creating, building and orchestrating the technology foundation that can help the digitally native airline to offer exceptional and seamless travel experiences. Together, Riyadh Air and IBM Consulting have already created the airline’s digital and technology strategy. Now, Riyadh Air has selected IBM Consulting to support building the key business and technology capabilities that underpin the strategy. That includes implementing and integrating more than 50 airline industry solutions and core technology capabilities, including security, infrastructure, integration and data platforms, using a hybrid cloud approach. IBM will also orchestrate the work of over 40 partners by providing program and technical governance, project management, quality assurance, change and communications management and training. The collaboration is expected to help position Riyadh Air strategically within the broader ecosystem to offer digital innovations and exceptional experiences for travelers and guests. Riyadh Air aims to create a world class airline with personalized and seamless guest experience powered by AI and state of the art digital technology, taking obsessive care for details that create memorable micro-moments across the traveler journey. It also includes empowering employees with data-driven insights and new ways of working to help Riyadh Air better serve their guests. “Our ambition is to launch our first flight in 2025 and put Riyadh Air at the cutting edge of digital technology and innovation within the aviation industry, adopting the best international sustainability and safety practices to deliver an exceptional travel experience, for our guests locally and internationally,” said Adam Boukadida, Chief Financial Officer, Riyadh Air. “IBM Consulting will be our principal partner driving us …

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Red Sea Global and Kingdom Holding Company sign a 2bn SR Joint Venture

Red Sea Global (RSG) announced the successful completion of an investment deal with Kingdom Holding Company (KHC). The SAR 2bn Joint Venture (JV) brings together RSG and KHC in a 50/50 partnership to develop and own the Four Seasons Resort Red Sea, Saudi Arabia, expected to open in early 2025. The highly anticipated luxury resort is situated on Shura Island, the main hub island at The Red Sea destination. It will offer 149 rooms and suites, plus 31 residential properties, as well as six restaurants and lounge outlets, meeting and events spaces, a marine discovery center, and a Kids For All Seasons space. “This partnership strengthens our unwavering commitment to transforming the tourism landscape in Saudi Arabia. We share a common vision of creating extraordinary destinations that not only drive economic growth and job creation, but also preserve precious ecosystems, aligning perfectly with the aspirations outlined in Vision 2030,” said John Pagano, Group CEO of RSG. Eng. Talal Ibrahim Almaiman, CEO at Kingdom Holding Company, said: ” We are proud to partner with RSG in the execution of one of the Kingdom’s most exciting projects and look forward to creating value for our respective shareholders. This investment will form part of our broader strategy on further investments in the Saudi Arabian high growth market.” Shura Island will be home to 11 resorts in total, and will include residential properties, an 18-hole championship golf course, a 118-berth marina, and an exceptional retail, dining, and entertainment experience. The collaboration between RSG and KHC comes at a time when tourism in the Kingdom is experiencing remarkable growth. Tourism’s share of GDP has already shot from a modest 3% to an impressive 7% since …

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Bahwan Travel Agencies LLC partners with Amadeus to boost customer experience in Oman

Amadeus entered strategic partnership with Bahwan Travel Agencies LLC to enrich Bahwan Travel Agencies’ product portfolio and elevate customer experience in Oman market. The partnership will see Bahwan Travel Agencies LLC integrating cutting-edge solutions from Amadeus, including Amadeus Web Services, Selling Platform and Productivity Suite. These state-of-the-art tools enhance operational efficiency, streamline booking process, and empower travel agencies to provide more personalized and seamless services to customers. Key solutions Bahwan Travel Agencies LLC will implement is Amadeus All Fares for shopping and Amadeus Robotics for fare optimization. These will enable agency to offer travelers comprehensive and optimized fares suited to needs of traveler, ultimately enhancing their overall journey planning experience. The partnership also delivers Amadeus Ticket Changer for faster, automated ticket re-issue and refund capabilities, Quality Control Smart Scripts, and other tools to ensure smoother and hassle-free operations. Biju Antony, General Manager of Bahwan Travel Agencies LLC, said: “At Bahwan Travel Agencies LLC, our commitment is to provide exceptional travel experiences for customers. Partnering with Amadeus aligns perfectly with our vision, as the their solutions are renowned  for innovation and reliability. We believe this collaboration will help us take our customer service to new heights and deliver seamless and personalized travel experiences.” Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, expressed his excitement about partnership, stating, ” As an industry, we only progress by working together. That’s why we are thrilled to collaborate with Bahwan Travel Agencies LLC in bringing latest Amadeus travel technology to take travel experience to next level. Our solutions are designed to drive efficiency and elevate customer service, and we are confident that Bahwan Travel Agencies LLC will greatly benefit from implementing these state-of-the-art tools, reinforced …

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Emirates and SriLankan establish reciprocal interline partnership

Emirates and SriLankan Airlines signed a reciprocal interline agreement to boost connectivity for passengers of both airlines. The partnership will enable access to new points on each other’s networks via Colombo and Dubai, utilising a single ticket and enjoying the convenience of baggage transfers. Tickets are now on sale for travel effective immediately as the interline partnership unlocks 15 regional destinations operated by SriLankan Airlines via Colombo, for Emirates’ passengers to choose from. The interline network includes two new Indian destinations, Madurai and Tiruchirapally, in addition to Gan Island in the Maldives, for customers to travel seamlessly on a single ticket while enjoying the convenience of a generous baggage policy and hassle-free baggage check-through to the final destination. Far East and South Asian destinations also include Cochin, Chennai, Bangalore, Hyderabad, Malé, Bangkok, Kuala Lumpur, Singapore, Jakarta, Guangzhou, Seoul and Tokyo. SriLankan Airlines’ passengers are also set to benefit from access to Emirates’ global network and connect to 15 cities operated by Emirates beyond Dubai. The interline network includes points across the Middle East, Africa, Russia and the US. SriLankan’s customers will enjoy a premium travel experience and partnership benefits while flying on Emirates to Bahrain, Amman, Dammam, Medina, Cairo, Muscat, Nairobi, Moscow, Tel Aviv, and a host of US cities including New York JFK, Los Angeles, San Franciso, Chicago, Boston and Houston.* Travel itineraries can be booked immediately on emirates.com, srilankan.com and preferred online and offline travel agencies. Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are pleased to activate an interline partnership with SriLankan and provide our customers with more choice and access to additional destinations to suit their travel plans. This partnership enables customers to seamlessly fly to …

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